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•
Rack installation.
You can order your
TDD Detectors for installation in your
telephone equipment rack. Order one
card in the rack for each line you want to
monitor.
TDD Detector options,
service, and specifications
TDD Detector
options available
You can request any or all of
the following options for your
TDD Detector.
•
Custom outgoing TTY message.
Ultratec
can program your TDD Detector to send a
TTY message that you create.
•
Custom voice message.
The standard
message, "TDD CALL… TDD CALL…" can
be reprogrammed to your specifications.
•
Custom time delay.
When the TDD
Detector is installed in a manual reset
situation, it waits 10 minutes between
TTY calls and then resets itself. You can
specify a different time delay.
If your TDD
Detector needs
repair
If you think your TDD Detector needs
repair or service…
•
Disconnect the TDD Detector from the
phone line.
•
Call the Ultratec National Service Center:
(608) 238-5400 (Voice/TTY)
Toll Free: (800) 482-2424 (Voice/TTY)
Ask for the Customer Service
Department.
•
Tell them that you are a 911 center and
that you require immediate assistance.
