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TROUBLESHOOTING
TITAN DUAL LEG
TROUBLESHOOTING
If you are having issues with your Titan, please try the following steps:
Titan Will Not Rise:
•
Check power is available and active
•
Attempt to “Force Initialise” legs using Hand Controller (see below)
•
Check that all appropriate cables are plugged in correctly
•
If using Bluetooth, make sure the app is paired
Titan Will Not Lower:
•
Check power is available and active
•
Check that all appropriate cables are plugged in correctly
•
Hold down on the Hand Controller
•
If using Bluetooth, make sure the app is paired
Titan Will Not Raise Past Desired Position:
•
Reset the travel limits using the Hand Controller
Forced Initialisation:
Forced initialisation is only needed if the two columns are not level at the same height. It is recommended to
remove the TV before attempting this procedure.
Press the “DOWN” button once (or in some cases, press and hold) until the unit is completely in the down
position. Release the “DOWN” button then press and hold again for 6 seconds. The lift should move up and
down slightly. The system is now initialised.
If you are still having issues, please contact Ultralift Australia on +61 3 9459 0873 for further support.
