P a g e
| 16 Copyright UltraDisk™ 2009 All rights reserved
Attention: Before converting the ACT file, please
rename or backup the recording file in WAV format
which has the same code with ACT format need to
convert.
For example: We want to convert “REC001 ACT” to WAV
format. Before converting it, we have to rename the
“REC001”. Otherwise the new file “REC001” created by
converting will replace the original “REC001”.
Trouble shooting
The recorder cannot turn on
.
Please check the power switch is at the “ON” side or if there is
enough battery, please recharge the battery or reformat the
recorder. Check that the Hold button is not on.
No sound is heard when playing files
.
Please make sure the connection of earphone is OK. Please adjust
the volume or check the file to see if the file is damaged/corrupted
It will not record
.
Please format the recorder at FAT system. But please backup the
important files onto your pc/laptop before formatting. All data is
wiped from the recorder
The recorder is frozen, can not response
.
Please take out the battery and put them back after 3 second. Then
connect the recorder with PC via USB cable. Format the recorder at
FAT system. But please backup the important files before
formatting.
It will not connect with my PC, it can’t be recognized.
Please check whether there’s something wrong with the USB cable,
use a spare if you have one. If you are on an old Operating system
please check that the OS USB driver has been installed properly.
The FM Radio is not very clear
Please adjust the position of earphone and recorder.
More support and FAQ are available in the UltraDisk support area; please
visit
www.ultradisk.co.uk
or your vendor for direct support.