ULTIMATE9 LIVETRACK STEALTH Trouble Shoot Download Page 8

TROUBLESHOOT

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•  When unable to set up a ‘pre-set’ due 

to conflicting hours, an easy solution is 

to adjust the location of a ‘pre-set’ with 

the conflict time. Alternatively, if it is for 

a short period, utilise the Park Mode 

feature on the current location page 

represented as a ‘P’.

Conflicting Times

•  Multiple ‘pre-sets’ can be applied 

provided time periods do not overlap 

or conflict with an existing ‘pre-set’. 

An example of utilising two ‘pre-sets’ 

would be to set one for work hours (i.e. 

9 am - 5 pm) and one for home hours 

(6 pm - 8 am).

Specific Times

Summary of Contents for LIVETRACK STEALTH

Page 1: ...Kalman Dr Boronia VIC 3155 DELIVERY ADDRESS Factory A 28a Kalman Dr Boronia VIC 3155 CONTACT T 61 3 9729 8515 E sales ultimate9 co W www ultimate9 co 1 12 This document will help troubleshoot commonl...

Page 2: ...g a new SIM card the SIM can sometimes take time to become activated Most providers send email sms notifications when new SIMs become activated If you have not received an activation notification we s...

Page 3: ...e first time and is unable to connect to the iCAR servers refer to the previous FAQ Once the tracker connects to the iCAR servers the map will update as well as the Expiration Date field It has been o...

Page 4: ...t common reason for the iCAR App to stop providing up to date information is generally due to two factors that rely on annual maintenance by the user Check to make sure the SIM card has credit Check t...

Page 5: ...ock signal GSM tower reception Operation state Flashing Green approx 1 flash every 10 seconds The tracker s connected to a GSM cellular mobile network If the green LED flashes more than once or not at...

Page 6: ...a stolen vehicle Rapid Refresh allows the tracker to decrease its reporting time from the default 30 seconds to 3 5 second intervals for more accurate tracking lasting 30 seconds Rapid Refresh is una...

Page 7: ...e If All Day is selected within the setup procedure additional pre sets will become unavailable and an error message will appear Q What does the Moon Z s Symbol mean on the current location page The M...

Page 8: ...ernatively if it is for a short period utilise the Park Mode feature on the current location page represented as a P Conflicting Times Multiple pre sets can be applied provided time periods do not ove...

Page 9: ...accurate Q The map suggests my vehicle is next door or down the street when it s parked The LBS assist Location Based Service feature can cause fluctuation with the tracker positioning and may be on a...

Page 10: ...iCAR App with a different email address Your tracker will appear when you log back in using the correct email address Device Registered If you try to add the tracker or IMEI to the iCAR App again you...

Page 11: ...tion page 2 Press Share your tracker towards the bottom of the screen Q How do I share my tracker with a family member or co worker Below are steps on how to share a tracker Tap here to open device in...

Page 12: ...oads the iCAR App and logs in using their own email account 5 They select Add new tracker and enter the IMEI number of the tracker you wish to share 6 When asked to enter the security number they ente...

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