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Drip tray fills up quickly
Automatic rinsing process of the system
This is normal.
As soon as the red float is visible, remove
the drip tray and empty it (see “Emptying
the drip tray” section)
Indicator of the icon
f
lashes
although grounds collector has been
emptied
Internal counter has not been reset
Remove the drip tray again. Wait some
seconds until the indicator remains lit
permanently. Then, insert the drip tray.
Empty the coffee grounds collector while
the machine is switched on
Indicator of the icon
on in
conjunction with
while indicator of
the icon flashes.
Water tank has emptied while the drink
was being prepared. Air has come into
the water circuit
Refill the water tank.
Touch the icon
Air removing process will start
automatically.
Brewing unit cannot be removed
Brewing unit blocked
Switch the coffee maker off and back on
again. Then, try to remove it once again.
Brewing unit cannot be inserted
Brewing unit not placed in the right
position
Pay special attention to insert the
brewing unit in the guides on its bottom.
Then push it inwards. (see section
“Cleaning the brewing unit” step 10)
Loud noise coming from the grinder
Some kind of foreign object inside the
grinder
Contact your after sales service
The coffee maker makes a pumping
sound
Water is being pumped into the system
This is normal
The drink is not hot enough
Selected temperature is low
Select a higher temperature. See section
“Selecting the temperature”
Cup is cold or drink prepared with cold
milk
Preheat the cup or use warm milk
If the above tips do not solve the problem, get in touch with our customer service.
PRODUCT DISPOSAL
Do not dispose of the product at the end of its shelf-life. Contact the organic collection centre
closest to your home in accordance with the waste electrical and electronic equipment
(WEEE) Directive 2012/19/EU to contribute to the protection of the environment. Request
detailed information regarding their current methods of disposing of packaging and scrappa-
ge of used devices from your distributor.
We hope that you will be satisfied with this product.
+
Descaling process has to be carried out.
Proceed as indicated in section “Descaling the
coffee maker”.
Brewing unit compartment door not
correctly closed.
Close the door.
Proceed as indicated in section “Cleaning the
brewing unit ”, steps 1 to 3.
Brewing unit not installed
Install the brewing unit.
Proceed as indicated in section “Cleaning the
brewing unit ”, steps 1 to 4.
Brewing unit blocked
Unplug the coffee maker for about 30 seconds,
plug it in again and switch the coffee maker on.
Air in system.
Place a container underneath the steam and
coffee outlet nozzle
Touch the icon
.
Air removing process will start automatically.
Important: make sure there is enough water in
the tank
8. TROUBLE SHOOTING
Problem
Possible cause
Solution
No drink dispensed
No water in the tank
Refill the water tank
(see “Filling the water tank” section)
Water tank not correctly fitted
Remove and insert the water tank again
(see “Filling the water tank” section)
The drink is poured slowly
Outlet nozzles blocked
Clean the nozzles with a needle
Brewing unit is dirty
Remove the brewing unit and wash it
(see “Cleaning the brewing unit” section)
Water circuit blocked by limescale
Carry out a descaling cycle
(see “Descaling the coffee maker”
section)
Water filter not correctly rinsed or
clogged
Prepare the filter correctly, see section
“Water filter”.
Replace the filter every 2 months.
Grind setting is too fine
Change grind setting to coarser
Water leakage
Drip tray full and overflows
Remove the drip tray and empty it
(see “Emptying the drip tray” section
The coffee maker is not placed on a
horizontal surface
Place the coffee maker on a horizontal
flat and stable surface
