BOLT
UDOO BOLT User Manual - Rev. First Edition: 1.0 - Last Edition: 1.0 - Author: S.B. - Reviewed by L.V. Copyright © 2019 SECO S.p.A.
7
1.1
Warranty
This product is subject to the Italian Law Decree 24/2002, acting European Directive 1999/44/CE on matters of sale and warranties to consumers.
The warranty on this product lasts for 2 years.
Under the warranty period, the Supplier guarantees the buyer assistance and service for repairing, replacing or credit of the item, at the Supplier
’
s own discretion.
Items cannot be returned unless previously authorized by the supplier.
The authorization is released after completing the specific form available on the web-site
http://www.udoo.org/customer-care/
(Open a New Ticket
→
Return
Merchandise Application). The RMA authorization number must be put both on the packaging and on the documents shipped with the items, which must include all
the accessories in their original packaging, with no signs of damage to, or tampering with, any returned item.
The error analysis form identifying the fault type must be completed by the customer and has must accompany the returned item.
Following a technical analysis, the supplier will verify if all the requirements, for which a warranty service applies, are met. If the warranty cannot be applied, the
Supplier will calculate the minimum cost of this initial analysis on the item and the repair costs. Costs for replaced components will be calculated separately.
Warning!
All changes or modifications to the equipment not explicitly approved by SECO S.p.A. could impair the equipment
’
s functionalities and could
void the warranty
