Uconnect 8.4 NAV, Owner'S Manual

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Stolen Vehicle Assistance is a secure process that can only
be done with your permission. Law enforcement gets
involved only after you file a stolen vehicle report with
them.
How It Works
1. If your vehicle is stolen, contact local law enforcement
as soon as possible. They will work with you to file a
stolen vehicle report.
2. Next, inform Uconnect Care that your vehicle has been
stolen. Uconnect Care can be reached by calling:
1-855-792-4241
The Uconnect Care Agent will ask for the stolen
vehicle report number (as issued by your local law
enforcement). If you have downloaded the Uconnect
Access App, you can push the “Operator” button on
your device and select “Uconnect Care” to make the
call.
3. Uconnect Care will authenticate that you are the
owner of the vehicle and contact the law enforcement
with whom you filed the stolen vehicle report.
4. Uconnect Care will work with your local law enforce-
ment to track and attempt to recover the vehicle. You
will be contacted by law enforcement if your vehicle is
recovered. While the investigation is ongoing, you
should also contact your insurance company to inform
it of the situation.
Requirements
•
Vehicle must be properly equipped with the Uconnect
Access System.
•
Vehicle must have an operable 1X (voice/data) or 3G
(data) network connection.
•
Vehicle must be registered with Uconnect Access and
have an active subscription that includes the appli-
cable feature or App.
3
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