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FAQ
1. How to control UL300 remotely?
UL300 is a Bluetooth enabled smart lock. You can pair the optional Ultraloq Bridge WiFi
adaptor with UL300 control it remotely via U-tec App.
2. What if I lost the paired smartphone?
Please go to www.u-tec.com/myutec.html or login U-tec App via another smartphone to
change your U-tec Account password
3. How can I unlock UL300 if the battery runs out?
There will be a low battery alert on the lock and App when battery is low.
Please replace batteries.
Solution 1. Use the backup key to unlock.
Solution 2. Connect a 5V power bank to activate the lock temporarily
4. Does UL300 work with accessories such as bolt from third party?
It is recommended to use the original accessories for best performance and stability.
5. What is the log capacity for UL300?
UL300 supports maximum 1000 logs. The latest log will replace the oldest one once log is full.