PAGE 8 OF 9
1123 IH-10972
TROUBLESHOOTING
OPERATING ISSUE
RECOMMENDATIONS
The machine switch
is on, but there is no
power.
Ensure the electrical cord is plugged in. If the electrical outlet is connected to a wall
switch, ensure the wall switch is in the ON position.
NOTE: Always use a grounded outlet with this machine. Failure to do so
can result in electrical shock. Refer to the Grounding Instructions section on
page 3 for more information.
Check the circuit breaker switch on the machine and reset if necessary.
Check the ALCI plug and reset if necessary.
Check the wall circuit breaker. If it is off or if a fuse is blown, unplug the machine and
reset the circuit breaker or replace the fuse. Plug the machine into a different wall plug
before beginning again.
Check the power cord. If it is defective, an authorized professional must repair the
machine. Contact Uline Customer Service at 1-800-295-5510.
Machine has lost
vacuum pressure.
Ensure the dome hood is closed and securely sealed.
Check the hose connection at the back of the machine and secure if necessary.
Clean the filter that is in the dome.
Remove any accumulated debris around the vacuum slot.
If none of the above steps fixes the problem, the vacuum hose assembly inside the
machine may be defective.
Contact the manufacturer or an authorized service agent. An authorized professional
must repair the machine.
Machine is on, but the
vacuum motor works
intermittently.
A loose wiring connection can cause intermittence. An authorized professional must
repair the machine. Contact Uline Customer Service at 1-800-295-5510.
WARNING! Do not attempt repair on a machine
under warranty. Servicing and warranty repairs
should be performed by an authorized service
representative only.
NOTE: If you experience an operational
problem, need replacement parts or repair is
required, contact Uline Customer Service at
1-800-295-5510. It is recommended to keep
the original carton and packing materials as
Rug Doctor
®
is not responsible for costs related
to packing materials or boxes.
