Tyco Security Products SG-System 5 Operating Manual Download Page 5

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1.0 Table of Contents

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Appendix C: TCP/IP Ports

SG-CPM5 TCP/IP Ports

Appendix D: Events & Messages

SG-CPM5 Messages

SG-DRL5-IP Messages

LCD & Console Trouble List

Appendix E: Glossary

100

Warning Please Read Carefully

105

Limited Warranty

105

GENERAL DESCRIPTION of the EQUIPMENT and CLASSIFICATION

105

EULA

106

FCC Compliance Statement

107

Industry Canada

107

R&TTE Declaration of Conformity

107

Trademark

108

-S

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Summary of Contents for SG-System 5

Page 1: ...G4000 and 3G4000RF to UL ULC listed transmitters in section 2 2 1 Removed FM approved from section 2 3 1 Added warning label to section 3 1 in figures 3 2 and 3 3 Added This equipment shall be operated by SERVICE PERSONS only within RESTRICTED ACCESS LOCATIONS refer to this Operating Manual for all the Safety Instructions to section 3 1 Updated SG SVLFANTR SG SVCFANTR and SG SVSERCAB to SG S5LFANT...

Page 2: ... MLRF5 RM Mounting Rails 22 4 2 SG CPM5 Central Processing Module 22 4 2 1 SG CPM5 LEDs 24 4 2 2 SG CPM5 I O Terminal Pin Outs 25 4 2 2 1 UPS AC Failure Pin 1 25 4 2 2 2 UPS DC Failure Pin 3 25 4 2 2 3 Remote ACK Pin 4 25 4 2 2 4 Buzzer Follow Output Pin 7 25 4 2 2 5 Trouble Status Output Pin 9 25 4 2 2 6 Network Status Output Pin 11 26 4 2 3 SG CPM5 Setup 26 4 2 3 1 Connecting the SG CPM5 Fan Cab...

Page 3: ... and Printer messages 43 5 1 2 1 6 ACK 43 5 1 2 1 7 NACK from the Console or Automation Software 43 5 1 2 1 8 NACK from the Receiver 44 5 1 2 1 9 No Response from the Console software 44 5 1 2 1 10 No Response from the Receiver 44 SG DRL5 IP Visual Verification 44 SG CPM5 SG Visual commands 44 5 1 2 2 Advanced Output Protocol Specification 44 5 2 Printer 44 5 2 1 Introduction 44 5 2 2 TCP IP 44 5 ...

Page 4: ... 57 5 4 7 4 Full Keyboard Options 57 5 4 7 5 Numeric Keyboard Options 58 5 4 7 6 Selectable Options 58 5 4 7 7 Cold Boot SG CPM5 59 5 4 7 8 Set Date Time 59 5 4 7 9 System Info 60 5 4 7 10 Brightness Tone 60 5 4 7 11 Reset SG CPM5 61 5 4 7 12 More Options 61 5 4 7 13 Debug Mode 62 5 4 7 14 Visual Display Test 62 5 4 8 User Menu 63 5 4 8 1 View Options 63 6 0 Options 64 6 1 SG CPM5 Options 65 6 1 1...

Page 5: ...SG DRL5 IP Messages 95 LCD Console Trouble List 98 Appendix E Glossary 100 Warning Please Read Carefully 105 Limited Warranty 105 GENERAL DESCRIPTION of the EQUIPMENT and CLASSIFICATION 105 EULA 106 FCC Compliance Statement 107 Industry Canada 107 R TTE Declaration of Conformity 107 Trademark 108 SG System 5 Operating Manual ...

Page 6: ...s 7 2 1 3 Description 9 2 1 4 Specifications 9 2 2 System Features 9 2 2 1 SG System 5 9 2 2 2 Visual Verification 10 2 3 Approvals 10 2 3 1 Industry Approvals 10 2 3 2 UL864 Programming Requirements 11 2 3 3 Printers 11 2 3 4 UL Manual Mode 12 2 3 5 SG System 5 Power Limited Circuit Separation 12 ...

Page 7: ... redundant configuration using two SG CPM5 s where the primary SG CPM5 backs up to the secondary SG CPM5 and vice versa Under normal conditions the primary SG CPM5 is active and outputs all signals to the printer and automation while the sec ondary SG CPM5 is in standby If the primary fails the secondary SG CPM5 automatically switches to active within 30 seconds and starts out putting signals to t...

Page 8: ...om SG CPM5 and display adaptor board FIGURE 2 3 SG System 5 Back SG DRL5 IP PAD Paddle Cards Provide network connection to the DRL5 IP SG CPM5 Interface for Ethernet serial ports USB I O ports and display connection SG CPM5 fan Power Supply SG System 5 midplane Power supply tray latch IEC connection Power supply thumb screw SG CPM5 extraction levers and thumb screws SG System 5 Operating Manual ...

Page 9: ...SG PSU5 failure the redundant SG PSU5 automatically assumes operation These modules are hot swappable can be removed replaced while the system is in operation if a working redundant SG PSU5 is installed Environmental Temperature 0 49 C 32 120 F Humidity 93 RH Non Condensing Accounts ULC Line Security Levels A1 A4 active channels or P1 P3 passive channels Printers UL ULC Listed Installations Serial...

Page 10: ...on event 2 3 Approvals 2 3 1 Industry Approvals l UL 1610 Central Station Burglar Alarm Units l UL 864 Standard for Control Units and Accessories for Fire Alarm Systems l CAN ULC S304 06 Signal Receiving Centre and Premises Burglar Alarm Control Units l CAN ULC S559 04 Equipment for Fire Signal Receiving Centres and Systems l EN60950 1 2006 Standard for Information Technology Equipment l AS NZS 60...

Page 11: ...abled Enabled 609 UPS AC 1 Trouble N Enabled Disabled Enabled 610 UPS AC 2 Trouble N Enabled Disabled Enabled 611 UPS Battery 1 Trouble N Enabled Disabled Enabled 612 UPS Battery 2 Trouble N Enabled Disabled Enabled 615 SG Serial Automation Sec 1 Trouble N Enabled Disabled Enabled 617 Serial CPM 1 Printer 1 Trouble N Enabled Disabled Enabled 617 Serial CPM1 Printer 1 Trouble N Enabled Disabled Ena...

Page 12: ...e printer cables that have only 1 common ground wire 2 3 4 UL Manual Mode For UL Manual mode each event will activate the internal buzzer to be acknowledged manually Each event will also be sent automatically to the con nected printer NOTE A user must be logged in before acknowledging signals A logged in user will remain logged in until a new user enters a valid user name and password or if the SG...

Page 13: ... Primary SG PSU5 AC Power Connection see note 5 Secondary SG CPM5 Display Connection 10 Primary SG CPM5 Display Connection NOTE The power cord needs to be routed inch away from all other cables coming from or which are part of the SG System 5 SG System 5 Operating Manual ...

Page 14: ...3 0 Receiver Setup and Operation In This Chapter 3 1 SG System 5 Quick Install Guide 15 3 1 1 Receiver Installation 17 3 1 2 SG CPM5 LEDs 19 ...

Page 15: ...t used at signal receiving centers and intended to facilitate IP communication hubs routers NID DSL cable modems 24hr backup power is required NOTE To test the operation of LED indicators and LCD From the LCD click the menu at the top right login options More Options Visual indicator test yes NOTE When using private corporate and high speed data networks network access and domain access policies a...

Page 16: ... Serial Printer Output Provides serial connection to a local computer or serial printer A null modem serial cable must be used l Ethernet Output 1 GigE Traditional automation communication is provided via port 1025 on the Ethernet connection This primary port is a Sur Gard standard output and provides Sur Gard standard automation protocol output CAUTION The Ethernet communication lines must be con...

Page 17: ... damage Notify the carrier immediately of any apparent damage 2 Mount the rails to the 19 rack a Slide the rails together b Insert the clip nuts into the 19 rack 1U apart on the front and the back of the rack leaving minimum 4U of space from the bottom of the rail c Place the rails and then secure in place with rack screws four per rail two on the front and two on the back d Unfasten the front rai...

Page 18: ...h slot 1 in the rack to their appropriate positions Ensure there are no open slots between cards Fasten the thumb screws 9 Close the front plate and fasten the thumb screws 10 At the back of the SG System 5 a Insert the SG CPM5 partially and connect fan at the back The SG CPM5 s fan connector tab should be up b Insert the SG CPM5 completely in the rack Fasten the thumb screws c Connect the LCD dis...

Page 19: ...oubles present OFF No troubles present 3 Network Status around the home button Blue 1Gb s Green 100Mb s Orange 10Mb s Red network absent 4 Watchdog Blue Flashing Normal Off On SG CPM5 failure 5 Automation Green ON Automation connected and system is active Flashing Automation is connected and system is standby OFF Automation disconnected SG System 5 Operating Manual ...

Page 20: ... SG S5SERCAB Y Cable 28 4 2 6 SG CPM5 Fan Tray Replacement 29 4 2 7 UPS Setup 30 4 2 8 SG SYS5EBUS Setup 31 4 3 SG DRL5 IP IP Line Card 31 4 3 1 SG DRL5 IP Configurations 32 4 3 2 SG DRL5 IP LED Status Indicators 32 4 3 3 SG DRL IP Setup 34 4 4 SG DRL5 IP PAD SG DRL5 IP Paddle Card 37 4 5 SG S5LFANTR Line Card Fan Tray 37 4 6 SG PSU5 600 600W Power Supply 37 4 6 1 SG PSU5 600 Installation 38 4 7 S...

Page 21: ...the mid plane two CPM fans and one LCD pre installed FIGURE 4 1 SG MLRF5 Rack 4 1 1 SG MP5 Midplane The SG MP5 interconnects system modules 4 1 2 SG S5CFANTR SG CPM5 Fan Tray The SG S5CFANTR cools the SG CPM5 while the SG CPM5 is running The SG S5CFANTR is mounted above the SG CPM5 in the MLRF5 It must be plugged into the SG CPM5 to function FIGURE 4 2 SG S5CFANTR SG System 5 Operating Manual ...

Page 22: ...tral Processing Module The SG CPM5 Central Processing Module collects system information and directs line card information to the appropriate outputs Along with its con nection to the LCD touch screen the SG CPM5 features a TCP IP connection supports 10 100 1000Mbps Serial connections for automation and printer and I O terminal pin outs for external ACKing and monitoring of the UPS and Buzzer Trou...

Page 23: ... 2 Serial Automation 1 and Serial Printer 1 3 For Future Use 4 I O Terminals 5 USB OTG For Future Use 6 USB For Future Use 7 Decommission Switch For Future Use 8 Display Port Connection 9 DDR3 Memory 10 SD Card For Future Use 11 Real Time Clock RTC Back up Batteries 12 Expandable Module For Future Use SG System 5 Operating Manual ...

Page 24: ... ON Troubles present OFF No troubles present 3 Network Status around the home button Blue 1Gb s Green 100Mb s Orange 10Mb s Red network absent 4 Watchdog Blue Flashing Normal Off On SG CPM5 failure 5 Automation Green ON Automation connected and system is active Flashing Automation is connected and system is standby OFF Automation disconnected SG System 5 Operating Manual ...

Page 25: ...sed with backup power supplies that support output activation for status indication When this input is activated the SG CPM5 will indicate a trouble condition for UPS AC Fail see SG CPM5 option 609 for the primary and 610 for the secondary 4 2 2 2 UPS DC Failure Pin 3 UPS BATT Failure this normally closed input is used with backup power supplies that support output activation for status indication...

Page 26: ...from the left 4 2 3 3 RTC Battery The SG CPM5 has two replaceable A76 alkaline RTC batteries Replace batteries approximately every five years To replace the RTC batteries follow these steps 1 Unfasten the SG CPM5 thumb screws 2 Partially remove the SG CPM5 disconnect the SG CPM5 fan tray cable then remove the SG CPM5 fully 3 Insert a small screwdriver into either side of the battery holder and pus...

Page 27: ...til the clips engage 7 Install the SG CPM5 back into the MLRF5 FIGURE 4 6 DDR3 Installation SNAP SNAP PRESS INSERT ALIGN NOTCH 4 2 3 6 SD Card The SG CPM5 has an optional SD used for EN features future use NOTE The SG CPM5 doesn t ship with an SD card To replace the SD Card follow these steps NOTE If the SD Card is not installed already skip step 3 1 Unfasten the SG CPM5 thumb screws 2 Partially r...

Page 28: ...SG CPM5 to two serial connections 1 Serial port 1 is for the automation 2 Serial port 2 is for the printer 1 2 Serial Pin OUTS From To Connector Pin Connector Pin RJ 45 Male 1 Printer DB 9 7 2 8 3 2 4 3 5 5 6 Automation DB 9 2 7 3 8 5 1 2 3 4 5 6 7 8 9 1 2 3 4 5 6 7 8 9 1 2 3 4 5 6 7 8 RJ 45 MALE AUTOMATION DB 9 PRINTER DB 9 SG System 5 Operating Manual ...

Page 29: ... 3 0 9144 Network switch or direct to PC crossover cable IEC connector 3 0 9144 UPS backup power supply or standard wall outlet 110 220VAC 4 2 6 SG CPM5 Fan Tray Replacement To replace an SG CPM5 fan tray first remove the SG PSU5 the SG CPM5 and paddle cards The steps are as follows 1 Unplug the IEC cable from the power supply Lift the red tab and unfasten the thumb screw 2 Remove the SG PSU5 3 Un...

Page 30: ...ng systems and or a listed burglary alarm power supply as applicable NOTE UPS connection is to be made using dry contact connections provided by the UPS For UL and ULC installation of model SG System 5 UPS Output 120V AC 60Hz 5A For ULC Installations the equipment shall be rack mounted and energized by a permanently wired supply in accordance with C22 1 Canadian Elec trical Code Part 1 Safety Stan...

Page 31: ... and await communications from transmitters which have been configured to connect to that specific receiver The SG DRL5 IP will log the connection and generate the appropriate event which will be for warded to the SG CPM5 The SG DRL5 IP line card receives heartbeats from all network supervision enabled transmitters periodically This allows the receiver to determine whether the transmitters are sti...

Page 32: ...PE CE Build l 2560 Visual Verification Accounts SD card required l 2560 Supervised Accounts l Total accounts on each table 5120 l 1 Table 2 Additional tables can be unlocked with the same table properties as Table 1 with a valid license l Total accounts with all 3 tables is 15360 l 1GB DDR3 memory installed l 4GB EMMC memory installed 4 3 2 SG DRL5 IP LED Status Indicators After start up the line ...

Page 33: ...CPM5 with the corresponding time date the alarm was received 4 3 2 4 Ethernet Interface The SG DRL5 IP has an Ethernet interface which operates as a 10BaseT 100BaseT 1000BaseT This port is accessible via a standard RJ45 connector The IP address of the SG DRL5 IP is programmable The Ethernet port is used for transmitter communications The Ethernet communication lines must be connected first to an a...

Page 34: ... than 4096 accounts the card will output and log the correct JO message for the account table type and will not add the account to the table The SG DRL5 IP will not respond to the account When filling accounts to other table type the order of insertion is 1 Unsupervised 2 Supervised 3 Visual Verification The total number of accounts for the receiver account table is based on the license type added...

Page 35: ... 5 Screw in the thumb screw 6 Replace the network cable 4 3 3 3 EMMC Memory The SG DRL5 IP has an EMMC module that is used for the account table To replace the EMMC memory follow these steps 1 Unfasten the SG DRL5 IP thumb screw 2 Pull out the SG DRL5 IP using the pull tab and remove from the rack completely 3 Unfasten the two screws on the EMMC module 4 Carefully lift the EMMC module off the boar...

Page 36: ...45 degree angle label up 6 Push down until the clips engage 7 Install the SG CPM5 back into the SG MLRF5 FIGURE 4 10 DDR3 Installation SNAP SNAP PRESS INSERT ALIGN NOTCH 4 3 3 5 SD Card The SG DRL5 IP has an optional SD card that is used for visual verification NOTE The SG DRL5 IP does not ship with an SD card To replace the SD Card follow these steps NOTE If the SD Card is not installed already s...

Page 37: ...em 5 power supply The SG System 5 requires a 120VAC 60Hz input power source A power cord with a IEC con nector is required NOTE For UL ULC installations use only 120VAC 60Hz to power the SG System 5 For UL installations use a UL listed UPS Power Sup ply for protective signaling systems and or listed burglar alarm power supply as applicable The SG PSU5 600 red tray latch prevents the installation o...

Page 38: ...n the secondary slot In the event of a SG PSU5 600 failure the redundant SG PSU5 600 automatically assumes operation These modules are Hot Swappable can be removed replaced while the system is in oper ation if a working redundant SG PSU5 is installed in the other power supply bay NOTE A SG PSU5 600 and a SG PSU5 250 cannot be used in the same SG MLRF5 4 6 1 SG PSU5 600 Installation To replace the ...

Page 39: ...SG UIB5 follow these steps NOTE If an LCD is not installed but has a blank plate these steps are completed in the initial setup above 1 Unfasten the four nuts holding the LCD 2 Lift off the ground strap 3 Lift off the metal shield 4 Unfasten the LCD cable holder and place aside 5 Unclip the LCD cable buy pushing down 6 Unplug the LCD power cable from the LCD 7 Lift off the LCD board 8 Remove the p...

Page 40: ...ning Label LCD Power Connector White Display Cable LCD Cable Tension Relief LCD LCD Power Cables Black Insert with tab facing up 4 8 SG SYS5MEM4 Expandable EMMC The expandable EMMC stores the account table and non volatile event storeage on the SG DRL5 IP FIGURE 4 17 SG SYS5MEM4 SG System 5 Operating Manual ...

Page 41: ...ard qualified DDR3 RAM will function with the SG CPM5 and the DRL5 IP 4 10 SD Card The SD is required for the SG DRL5 IP to work with Visual Verification Recommend 4GB class 4 with a maximum size of 32GB Sur Gard rec comends using UHS Ultra High Speedcards for best performance NOTE The SD card is not shipped with the product FIGURE 4 19 SD card SG System 5 Operating Manual ...

Page 42: ... Automation Compatibility 45 5 3 3 Automation Protocols 46 5 3 4 Acknowledgment of the Signal 46 5 3 5 COM Responses 46 5 3 6 Automation Absent 46 5 3 7 SIA Internal Status Output 46 5 3 8 Line card Addressing 47 5 4 Operation LCD User Interface 47 5 4 1 Bootup 47 5 4 2 Calibration 47 5 4 3 Home Screen 48 5 4 4 Logging In 52 5 4 5 Hardware Diagnostics 54 5 4 6 Admin Menu Screen 55 5 4 7 Admin acce...

Page 43: ...that is unique to each film making it easier to look up The Unique ID is a 20 digit number in which the first ten digits are the 10 digit transmitter account number 5 1 2 1 5 Automation and Printer messages When a Visual verification event is received the SG System 5 will output a message to automation and printer Automation message 001001 XXXXXXXXXX Idu255 Printer message SG 01 001 XXXX Idu255 IM...

Page 44: ...will gracefully close the visual verification port If at any time in the sequence the system receives an ACK to the message the system shall accept this and clear any counters for the previous failed attempts If the Console connection is closed the receiver will gracefully close the TCP IP socket connection 5 1 2 1 10 No Response from the Receiver SG DRL5 IP Visual Verification When the SG DRL5 IP...

Page 45: ...emale Male cable should be used 5 3 Automation 5 3 1 Automation Input Output Traditional automation communication is provided via port 1025 on the Ethernet connection and or the serial port This port is a Sur Gard standard out put and provides Sur Gard standard automation output 5 3 2 Automation Compatibility Central station automation software packages support the SG System 5 Sur Gard interface R...

Page 46: ...send the message again up to 4 times If after 4 attempts the SG CPM5 does not receive a response or receives an unknown response it will assume nothing is connected generate an alarm and fall to the next active automaton port or manual mode 5 3 6 Automation Absent When the computer is not responding to transmissions the SG CPM5 will generate a SG Serialx fail or SG TCP IPx Fail trouble When the tr...

Page 47: ...hysical addressing 5 4 Operation LCD User Interface 5 4 1 Bootup While the SG CPM5 is booting up a splash screen with the System 5 logo is displayed 5 4 2 Calibration When the CPM5 is first powered up there may be a calibration required Calibration can also be initiated from the Console To calibrate the LCD press the five crosses that appear on the screen After calibrating the screen a confirmatio...

Page 48: ... ACTIVE MANUAL STANDBY 10 User Defined Messages After 60 seconds without user activity all user and administrator screens except for the Hardware Diagnostics screen time out and jump to the Home screen 3 4 1 5 6 7 9 10 8 2 5 4 3 1 Status Banner The Status banner displays whether the SG CPM5 is in Active Manual or Standby and which automation slot is currently outputting to displayed SG TCP SG SERI...

Page 49: ...hen in MANUAL MODE the Status banner displays Manual and the color is red The number of pending events requiring acknowledgment are displayed in this banner If acknowledgment events are pending the ACK button along with the Status and Trouble banners slide over the line card widget The pending events are displayed where the user defined message and IPs were displayed When an incoming alarm arrives...

Page 50: ... line cards being polled by the SG CPM5 This banner displays the type of line card indicated by an icon as well as the status of the line card indicated by color If the SG CPM5 is in manual mode and alarms are pending acknowledgment the Status banner ACK button and Trouble banner slide down and the Line Card banner disappears 5 4 3 7 1 Numbering The slot number of each SG DRL5 IP 1 24 is displayed...

Page 51: ...isual Verification software installed on the Visual Verification port of the SG CPM5 The Visual Verification port of the SG CPM5 is 2025 5 4 3 9 Time and Date The Time and Date is displayed at the top right of the screen in the format Mon Jun 17 2013 12 30 40 PM 5 4 3 10 Active User This displays the user currently logged in 5 4 3 11 User Defined Message User defined messages are displayed below t...

Page 52: ...racters are hidden and each character will dis play as asterisk 5 4 4 4 Default Username and Password Administrator User 1 Username Admin Password adminpass User 2 16 Username User X Users 2 16 do not have passwords Assign a password with the LCD or Console using the Admin login Coldboot Login to coldboot the system Use this login to set the options back to default if the admin password is lost Us...

Page 53: ...ays the Main Menu 5 4 4 7 Invalid Username and Password If the Username and the Password are invalid pressing the Submit button displays an error message If an invalid username and password combination is entered 6 times the system returns to the Home screen The Login screen is locked out for 1 minute SG System 5 Operating Manual ...

Page 54: ...rrow button 5 4 5 2 Temperatures Tab The Temperature screen displays the current temperature of each SG CPM5 Each gauge changes color from green to yellow to red as the temperature increases The readings can be displayed in either Celsius or Fahrenheit and are received approximately every 5 seconds Both positive and negative readings are shown Temperature Alert Thresholds l 65 C 149 F Normal state...

Page 55: ...t a PSU5 trouble is output to printer automation 5 4 6 Admin Menu Screen This screen can only be accessed if the user logs in as User 1 Admin The Admin menu provides access to SG CPM5 options Date Time System Information Brightness Tone Reset SG CPM5 and More Options 5 4 7 Admin access vs User access User 1 is the Admin and users 2 16 are users The Admin has access to all the menus in the Admin Me...

Page 56: ...his section provides access to View Options Change Options and Cold Boot CPM 5 4 7 2 View Options The View Options screen displays a list of system information Use the scroll bar on the right to view all options SG System 5 Operating Manual ...

Page 57: ...e Home screen If reboot later is selected a red reset icon appears beside the time indicating that the user must reboot for the changes to take effect 5 4 7 4 Full Keyboard Options A full keyboard is provided for options requiring alphanumeric entry To save changes press the Save button The Save button turns Red if the entry is invalid To save a change press the Save button If entry is invalid the...

Page 58: ...9 and A F To save changes press the Save button To cancel and go back to the Change options screen click either Back or Cancel 5 4 7 6 Selectable Options Options with limited input choices are provided with the appropriate options to select from To save changes press the Save button To cancel and go back to the Change options screen click either Back or Cancel SG System 5 Operating Manual ...

Page 59: ...ore the SG CPM5 options to default press the YES button The CPM5 reboots To Cancel press the NO button 5 4 7 8 Set Date Time This screen is used to change the system date and time To change a value click on it to change the color to blue then press the up down arrows to select a value To change the value faster hold the up down arrow To save the date and time press the Set button To cancel press t...

Page 60: ...us screen 5 4 7 10 Brightness Tone The Brightness Tone screen is used to adjust the brightness of the LCD and the tone frequency of the buzzer Changes only take effect when the slider is released Brightness settings range from 1 dimmest to 100 brightest 9 tone settings are available ranging from 1 1 49KHz to 8 4 54Khz A set ting of 0 mutes the tone SG System 5 Operating Manual ...

Page 61: ...he following prompt is displayed This will reset the CPM Reset now Select YES to reset the SG CPM5 or NO to cancel 5 4 7 12 More Options This screen is an extension of the Main Menu and displays selections for Debug Mode and Visual Display Test SG System 5 Operating Manual ...

Page 62: ...screen to perform a visual display test The following prompt is displayed This will perform a Visual Display Test Begin the test now Press YES to start the test Press the NO button to cancel When the test is performed the screen changes to white the LEDs of all the line cards and the SG CPM5 turn on and the buzzer activates The test lasts for approximately 5 seconds If this test is performed on th...

Page 63: ...te time and system information 5 4 8 1 View Options This screen is used to view options Use the scroll buttons to view all options In this screen the Passwords are not visible and will be seen as NOTE For details on the Date Time or the System information See Set Date Time on page 59 and See System Info on page 60 SG System 5 Operating Manual ...

Page 64: ...ptions 3XX LCD Options 66 6 1 5 SG CPM5 Options 4XX Automation Options 66 6 1 6 SG CPM5 Options 5XX Printer Options 74 6 1 7 SG CPM5 Options 6XX and 7XX Troubles 75 6 2 SG DLR5 IP Options 77 6 2 1 SG DRL5 IP Options 1XX System Hardware 77 6 2 2 SG DRL5 IP Options 2XX Signaling Options 79 6 2 3 SG DRL5 IP Options 3XX System Troubles 79 6 2 4 SG DRL5 IP Options 4XX System Options 81 6 2 5 Profile Op...

Page 65: ...ns 1XX User Name Password Options These sections are used to change user names and passwords needed to access the programming menu and console connection Sixteen users accounts are available User 1 is the Administrator while users 2 through 16 are assigned to individual operators The Administrator can access all menus Other user accounts are limited to read only access Option 101 User 1 Admin User...

Page 66: ...Once the license key is obtained it must be entered into this sec tion to activate the related function If an invalid license key is entered the printer only message Invalid License Key is generated The default of all 0 s indicates that no license key was entered NOTE The SG System 5 checks the license key on system power up Option 205 Temperature Format Default 00 This option controls the format ...

Page 67: ...CPM5 fails or is rebooted All Mode 2 The active SG CPM5 always sends to all connected outputs If at least one output replies with an ACK the alarm is considered to be transmitted whether the other output acknowledged it or not This setting is NOT recommended If neither TCP IP nor serial are present the SG CPM5 switches to manual mode In manual mode the standby SG CPM5 only takes over if the active...

Page 68: ...6 0 Options 68 Automation Mode Diagrams FIGURE 6 1 Flow Diagram for Loop Mode 0 SG System 5 Operating Manual ...

Page 69: ...6 0 Options 69 FIGURE 6 2 Flow Diagram for Fallback Mode 1 SG System 5 Operating Manual ...

Page 70: ...6 0 Options 70 FIGURE 6 3 Flow Diagram for All Mode 2 SG System 5 Operating Manual ...

Page 71: ...6 0 Options 71 FIGURE 6 4 Flow Diagram for IP Fallback Mode 3 SG System 5 Operating Manual ...

Page 72: ...re 7 or 8 NOTE The unit must be reset before parameter changes take effect Option 404 COM1 Parity Default 0 None Determines the parity of the automation serial port Numeric Setting Display Description 0 None no parity default 1 Odd odd parity 2 Even even parity NOTE The number of stop bits cannot be changed and is always 2 NOTE The unit must be reset before parameter changes take effect Option 408...

Page 73: ...OTE When 00 is used heartbeats are not sent to automation software this results in the connection to the automation software being unmonitored NOTE For UL listed products 00 is not permitted Option 412 ACK Wait Default 40 Determines how long the SG CPM5 waits for acknowledgment on an automation output before retransmitting Enter a value in tenths of a second from 40 4 0 seconds to 99 9 9 seconds N...

Page 74: ...nce is TCP then serial Sur Gard does NOT recommend changing the default setting unless using more than one printer NOTE The unit must be reset before parameter changes take effect Option 502 Serial Printer 1 Format Default Disabled This section enables the serial handshake protocol that the SG CPM5 uses to send signals to the device printer or terminal connected to the serial printer port NOTE The...

Page 75: ...le condition is not reported NOTE Must be enabled for UL installations Option 605 Fan Tray 1 Trouble Default Enabled This option is used to enable or disable fan tray 1 supervision If this option is set to Disabled the trouble condition is not reported Option 606 Fan Tray 2 Trouble Default Enabled This option is used to enable or disable fan tray 2 supervision If this option is set to Disabled the...

Page 76: ...o enable or disable SG CPM5 1 printer supervision If this option is set to Disabled the trouble condition is not reported Option 618 SG Serial CPM2 Printer 1 Trouble Default Enabled This option is used to enable or disable SG CPM5 2 printer supervision If this option is set to Disabled the trouble condition is not reported Option 621 SG TCP Automation Pri 1 Trouble Default Enabled This option is u...

Page 77: ... for both secur ity and performance reasons Option 103 Gateway Address IPV4 Default 0 0 0 0 This is the address of the Gateway through which the SG DRL5 IP must communicate to reach the transmitter This address is applied to all modules connected to the SG DRL5 IP Option 111 Receiver Number Default 01 The receiver number is used for sending signals to the central station software Refer to the manu...

Page 78: ... is 0RRL protocol 02 SRRLLL Leading space DVACS only Output signals in automation protocol SRRL with leading space in the zone DVACS only 03 0RRLLL Leading space DVACS only Output signals in automation protocol 0RRL with leading space in the zone DVACS only When this option is programmed as SRRLLL 00 the SG DRL5 IP outputs internal messages in the following format SRRLLL AAAA Nxxyy If it is progra...

Page 79: ...ransmitter configured in supervised mode must be absent before a transmitter failure condition is reported Valid entries are 5 65535 seconds The transmitter is considered absent when it hasn t received any alarm traffic or heartbeats for the duration of the trans mitter absent debounce time This is a dynamic option and will follow the profile setting it is assigned to for the associated DNIS NOTE ...

Page 80: ...ansmitter Absent Trouble Default Enabled This trouble enables or disables reporting of a transmitter failure absent condition on the line card When set to Enabled the trouble is reported When set to Disabled the trouble is not reported Enabled Condition reported Disabled Condition not reported NOTE The number of accounts permitted in the account table is dependent on the table size unlocked for th...

Page 81: ...ue in the first column This is a dynamic option and will follow the profile setting it is assigned to for the associated DNIS Programmed Hex GMT Offset Time zone Short code Time zone name 0 NA NA Disabled 1 12 BIT Baker Island Time 2 11 75 3 11 5 4 11 25 5 11 NUT Niue Time SST Somoa Standard Time 6 10 75 7 10 5 8 10 25 9 10 HAST Hawaii Aleutian Standard Time THAT Tahiti Time TKT Tokelau Time CKT C...

Page 82: ... 3 5 NST Newfoundland Standard Time 24 3 25 25 3 CGT Central Greenland Time ART Argentina Time BRT Braziliz Time UYT Uruguay Standard Time SRT Suriname Time ROTT Rothera Time PMST Pierre Miquelon Standard Time GFT French Guiana Time 26 2 75 27 2 5 28 2 25 29 2 GST South Georgia and the South Sandwich Islands BEST Brazil Eastern Standard Time 2A 1 75 2B 1 5 2C 1 25 2D 1 EGT Eastern Greenland Time C...

Page 83: ...helles Time GST Gulf Standard Time SAMT Samara Time RET Reunion Time MUT Mauritius Time ICT Iles Crozet Time GET Georgia Standard Time AZT Azerbaijan Time 42 4 25 43 4 5 AFT Afghanistan Time 44 4 75 45 5 WKST West Kazakhstan Standard Time PKT Pakistan Time YEKT Yekaterinburg Time UZT Uzbekistan Time TMT Turkmenistan Time TJT Tajikistan Time TFT French Southern and Antarctic Time MVT Maldives Time ...

Page 84: ... Time SIT Spratly Island Time SGT Singapore Time PST Philippine Standard Time PIT Pratas Islands PIT Parcel Island Time MYT Malaysia Time MNT Mongolia Time MBT Macclesfield Bank Time IRKT Irkutsk Time BDT Brunei Time ACIT Ashmore and Cartier Island Time 52 8 25 APO Apo Island Time 53 8 5 54 8 75 ACWST Australian Central Western Standard Time 55 9 YAKT Yakutsk Time JST Japan Standard Time KST Korea...

Page 85: ... Option 403 Two way Audio Message Default 00 This code is sent to the automation software to indicate two way audio has been requested by a transmitter If this option is set to 00 the audio ini tiated message is not sent to the automation output This is a dynamic option and will follow the profile setting it is assigned to for the associated DNIS Setting Description Automation Output 00 Two way au...

Page 86: ... the phone number is output to the automation software as all 0 zero For example 4RRLLLaaaaaa0000000000 DC4 l For the telephone number output protocol the communicator s 10 digit account code is used a maximum of six digits is output based on the setting of option 46 If more than six digits are output the last six digits are sent for the telephone number protocols l If less than four account code ...

Page 87: ... to printer and automation 02 Printer Only SIM number output to printer only 03 Automation Only SIM number output to automation only The automation output is as follows sRRLLLAAAAAAAAAASSSSSSSSSSSSSSSSSSSSS The printer output is as follows SG RR LLL AAAAAAAAAA SSSSSSSSSSSSSSSSSSSSS Where s is the protocol identifier RRLLL is the receiver and line number of the line card that received the event A i...

Page 88: ...que parameters The following options are used with the DNIS table to provide custom options per DNIS and per profile Option 221 Transmitter Absent Debounce Time Default 120 Option 222 Transmitter Restoral Time Default 60 Option 402 UTC Time Update Default 00 Option 403 Two way Audio Message Default 00 Option 404 Account Digit Max Default 00 Option 407 Encryption Enable Default Disabled SG System 5...

Page 89: ...001 0011 020 14 0001 0100 021 15 0001 0101 022 16 0001 0110 023 17 0001 0111 024 18 0001 1000 025 19 0001 1001 026 1A 0001 1010 Dec Hex Binary 027 1B 0001 1011 028 1C 0001 1100 029 1D 0001 1101 030 1E 0001 1110 031 1F 0001 1111 032 20 0010 0000 033 21 0010 0001 034 22 0010 0010 035 23 0010 0011 036 24 0010 0100 037 25 0010 0101 038 26 0010 0110 039 27 0010 0111 040 28 0010 1000 041 29 0010 1001 04...

Page 90: ...CII Character Chart Hex ASCII 20 Space 30 0 31 1 32 2 33 3 34 4 35 5 36 6 37 7 38 8 39 9 41 A 42 B 43 C 44 D 45 E 46 F 47 G 48 H 49 I 4A J 4B K 4C L 4D M 4E N 4F O 50 P 51 Q 52 R 53 S 54 T 55 U 56 V 57 W 58 X 59 Y 5A Z 5C SG System 5 Operating Manual ...

Page 91: ... TCP IP Ports SG CPM5 TCP IP Ports Port Number Port Description 69 TFTP port 1024 SG Systems console command port 1025 Automation port 1027 Printer port 1031 Debug port 2025 Visual verification automation port SG System 5 Operating Manual ...

Page 92: ...100 TCP IP 1 Printer Failed TCP IP SG CPM5 1 Printer Restoral 001000 0000 NVY0100 SG 01 000 0000 NVY0100 TCP IP 1 Printer Restored TCP IP SG CPM5 2 Printer Failure 001000 0000 NVZ0200 SG 01 000 0000 NVZ0200 TCP IP 2 Printer Failed TCP IP SG CPM5 2 Printer Restoral 001000 0000 NVY0200 SG 01 000 0000 NVY0200 TCP IP 2 Printer Restored Serial SG CPM5 1 Printer 1 Failure 001000 0000 NVZ0102 SG 01 000 0...

Page 93: ...G CPM5 1 UPS AC Restored 001000 0000 NAR0102 SG 01 000 0000 NAR0102 UPS AC 1 Restored SG CPM5 1 UPS Low Battery Restore 001000 0000 NYR0102 SG 01 000 0000 NYR0102 UPS Battery 1 Restored SG CPM5 1 UPS Low Battery 001000 0000 NYT0102 SG 01 000 0000 NYT0102 UPS Battery 1 Low SG CPM5 2 UPS AC Fail PGM In 001000 0000 NAT0202 SG 01 000 0000 NAT0202 UPS AC 2 Failed SG CPM5 2 UPS AC Restored 001000 0000 N...

Page 94: ...re 001000 0000 NYQ0000 SG 01 000 0000 NYQ0000 PSU1 Fan Restored SG PSU5 2 Fan Failure 001000 0000 NYP0001 SG 01 000 0000 NYP0001 PSU2 Fan Failed SG PSU5 2 Fan Restore 001000 0000 NYQ0001 SG 01 000 0000 NYQ0001 PSU2 Fan Restored Volatile Memory Failure 001000 0000 NIAss00 SG 01 000 0000 NIAss00 Volatile Memory Failed Expansion EMMC Failure 001000 0000 NIAss01 SG 01 000 0000 NIAss01 Non Volatile Mem...

Page 95: ...s account 000001 XXXXXXXXXX NXA IP IP IP IP SG 00 001 XXXXXXXXXX XA Unknown Account IP IP IP IP Transmitter with supervision enabled has turned off supervision where IP is transmitters IP and X is the transmitters account 001001 XXXXXXXXXX NYG IP IP IP IP SG 01 001 XXXXXXXXXX YG Transmitter Supervision Dis able IP IP IP IP Remote shutdown has been sent to the transmitter Where XXXXXXXXXX is the ac...

Page 96: ...eing changed Value is the option setting in data or text depending on option being set 001001 0000 NLSSSss SG 01 001 0000 LS Option Change Value Console Session Denied Incorrect Pass word 001000 0000 NRD0002 SG 01 000 0000 NRD0002 Con sole Session Denied Printer Buffer Full 001001 0000 NYB0001 SG 01 001 0000 YB Printer Buffer Full Computer Buffer Full 001001 0000 NYB0002 SG 01 001 0000 YB Computer...

Page 97: ...NITIATED Visual Verification cancelled 001001 XXXXXXXXXX Itm SG 01 001 XXXX Itm IMAGE VERIFICATION ABORTED Line Card Decommissioned 001000 0000 NSCss00 SG 01 000 0000 NSCss00 LC Decommissioned Invalid license key 001000 0000 NUXss00 SG 01 000 0000 NUXss00 Invalid License Key Volatile Memory Failure 001000 0000 NIAss00 SG 01 000 0000 NIAss00 Volat ile Memory Failed Expansion EMMC Failure 001000 000...

Page 98: ...al Verification Fail Displayed when the Visual verification port is off line Secondary SG CPM5 CPM 1 TCP Printer 1 Fail Displayed when the TCP printer is off line Primary SG CPM5 CPM 2 TCP Printer 1 Fail Displayed when the TCP printer is off line Secondary SG CPM5 CPM 1 SG TCP Fail Displayed when the TCP automation is not connected not responding to heartbeats Primary SG CPM5 CPM 2 SG TCP Fail Dis...

Page 99: ...e power rating CPM 1 RTC Battery Fail The backup battery for the RTC chip has reached a low voltage condition The battery check is per formed every day at midnight 00 00 00 CPM 2 RTC Battery Fail The backup battery for the RTC chip has reached a low voltage condition The battery check performed every day at midnight 00 00 00 CPM1 Absent Message is displayed if the secondary SG CPM5 cannot communic...

Page 100: ...for Informational Interchange A seven bit alphanumeric code used extensively in data communications Parity is often added to the seven bit code for error detection Automation The combination of software package and PC which connects to the receiver to receive alarm events The automation can be connected either by direct serial connection or TCP Automation Message The alarm information delivered by...

Page 101: ...logical layer of the network stack immediately above the physical layer This protocol is governed by the IEEE and is outlined in the IEEE802 3 specification Ethernet consists of several variations including 10Base2 10Base5 10BaseT 100BaseT and others 100BaseT and 1000BaseT are the most prevalent Event The specific type of alarm being reported by the panel Event Code A term used to describe a chara...

Page 102: ...any which manufactures Ethernet devices must apply for and purchase an OUI Organizationally Unique Identifier which consists of a block of 16 777 216 MAC addresses all of which have the same first 3 bytes Subsequent allocation of addresses within that block is at the discretion of the purchaser Each Ethernet device produced must be programmed with a different MAC address in order to guar antee tha...

Page 103: ...ing One of the wires used on a phone line By convention this is red Rounds Two or more packets of alarm information used for error checking If two packets rounds are identical the packet contains valid data RRLLL The part of the automation message which stores the receiver number and line card number The length of this field is variable and is controlled via an option in both the line card and the...

Page 104: ...th LCD SG UIB5 BP User interface blank plate SIA Security Industry Association Sometimes referred to as the SIA format which is an example of FSK modulation TCP IP Transmission Control Protocol Internet Protocol A standard network communications protocol On the SG System 5 TCP IP is used to communicate between the console and the SG CPM5 It is also used to connect the SG CPM5 to a TCP printer resi...

Page 105: ...ns to Void Warranty This warranty applies only to defects in parts and workmanship relating to normal use It does not cover l damage incurred in shipping or handling l damage caused by disaster such as fire flood wind earthquake or lightning l damage due to causes beyond the control of Digital Security Controls such as excessive voltage mechanical shock or water damage l damage caused by unauthori...

Page 106: ... of the SOFTWARE PRODUCT installed b Storage Network Use The SOFTWARE PRODUCT may not be installed accessed dis played run shared or used concurrently on or from different computers including a work station terminal or other digital electronic device Device In other words if You have several workstations You will have to acquire a license for each workstation where the SOFTWARE will be used c Back...

Page 107: ... user may find the following booklet prepared by the FCC useful How to Identify and Resolve Radio Television Interference Problems This booklet is available from the U S Government Printing Office Washington D C 20402 Stock 004 000 00345 4 Industry Canada SG System 5 IC CAN ICES 3 B NMB 3 B R TTE Declaration of Conformity HUHE 6 GHFODUHV WKDW WKLV GHYLFH LV LQ FRPSOLDQFH ZLWK WKH HVVHQWLDO UHTXLUH...

Page 108: ...prosecution wherever necessary All trademarks not owned by Tyco are the property of their respective owners and are used with permission or allowed under applicable laws Product offerings and specifications are subject to change without notice Actual products may vary from photos Not all products include all features Availability varies by region contact your sales representative 29008397R001 2014...

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