Tyco Security Products DSC TL8803GI-IL2, Manual

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Status LEDs
L1 L2 L3 L4 L5
LED functions
LED Function
1
General & Cellular Error LED. Flashes 1 to 8 times in an 8-second interval to indicate specific error. See section
“LED L1 (red)” for errors and common fixes.
2
Broadband Errors & Panel Communication. Flashes 2 to 8 times in an 8-second interval to indicate a specific
error on the broadband path. Also flashes once every time the module communicates with the panel. See
section “LED L2 (yellow)” for errors and common fixes.
3
Cellular Communication. Flashes every time the cellular signal level is checked and when packets are
exchanged with Alarm.com
4
Cellular Signal Strength Level. Flashes 0 to 5 times to indicate signal strength or toggles on/off slowly when
communicating with Alarm.com servers
5 Z-Wave Status & Error LED. See section “LED L5 (yellow)” for patterns.
LED details
LED L1 (red)
L1 flashes when there is a general error or an error on the cellular path. The number of flashes indicates the
error number. If there are two or more errors at the same time, the errors will flash one after the other. The
LED will stay off for at least four seconds between errors.
Number of
flashes
Error and solution
1
Module cannot communicate with the panel. Ensure section [382] option [5] is ON. Verify panel
software is version 1.1 or higher. Check the connectors (between the panel and communicator) and
powercycle the panel. If the error persists, there may be an issue with the module or panel.
2
The SIM card is missing. The SIM card holder can be found on the module. Verify that the SIM card
holder is closed securely and that there is a SIM card in the holder.
3
The module is trying to register on the HSPA network. If it persists for more than a few minutes, the
module is having problems registering with the HSPA network. Check L4 for signal level. If signal
level is lower than 2 “bars”, change the panel’s location or use a remote antenna option. If the signal
is good, the module may be roaming on a HSPA network that does not partner with our HSPA
providers, or the SIM card was not activated yet because the Alarm.com account was not created
correctly.
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Troubleshooting