58
Technical Support
If a problem arises with your system, you should first turn to
your dealer for direct support. Your system has most likely
been configured or designed by them and they should have
the best idea of what hardware and software your system
contains. Hence, they should be of the most assistance for
you. Furthermore, if you purchased your system from a
dealer near you, take the system to them directly to have it
serviced instead of attempting to do so yourself (which can
have expensive consequences).
If these options are not available for you then Tyan Computer
Corporation can help.Besides designing innovative and qual-
ity products for over a decade, Tyan has continuously offered
customers service beyond their expectations. Tyan's website
(
www.tyan.com
) provides easy-to-access resources such as
in-depth Linux Online Support sections with downloadable
Linux drivers and comprehensive compatibility reports for
chassis, memory and much more. With all these convenient
resources just a few keystrokes away, users can easily find
the latest software and operating system components to keep
their systems running as powerful and productive as possi-
ble. Tyan also ranks high for its commitment to fast and
friendly customer support through email. By offering plenty of
options for users, Tyan serves multiple market segments with
the industry's most competitive services to support them.
"Tyan's tech support is some of the most impressive we've
seen, with great response time and exceptional organization
in general" - Anandtech.com
Please feel free to contact us directly for this service at
tech-
Help Resources:
1. See the beep codes section of this manual.
2. See the TYAN website for FAQ’s, bulletins, driver
updates, and other information:
http://www.tyan.com
