Twose TP5750 Operation Manual Download

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WARRANTY POLICY

WARRANTY REGISTRATION

All machines must be registered, by the selling dealer with McConnel Ltd, before delivery to the
end user. On receipt of the goods it is the buyer’s responsibility to check that the Verification of
Warranty

Registration in the Operator’s Manual has been completed by the selling dealer.

LIMITED WARRANTIES

1.01. All machines supplied by McConnel Ltd are warranted to be free from defects in material and

workmanship from the date of sale to the original purchaser for a period of 12 months, unless
a different period is specified.

1.02. All spare parts supplied by McConnel Ltd and purchased by the end user are warranted to be

free from defects in material and workmanship from the date of sale to the original purchaser
for a period of 6 months. All parts warranty claims must be supported by a copy of the failed
part invoice to the end user. We cannot consider claims for which sales invoices are not
available.

1.03. The warranty offered by McConnel Ltd is limited to the making good by repair or replacement

for  the  purchaser  any  part  or  parts  found,  upon  examination  at  its  factory,  to  be  defective
under  normal  use  and  service  due  to  defects  in  material  or  workmanship.  Returned  parts
must  be  complete  and  unexamined.    Pack  the  component(s)  carefully  so  that  any  transit
damage is avoided. All ports on hydraulic items should be drained of oil and securely plugged
to prevent seepage and foreign body ingress. Certain other components, electrical items for
example, may require particular care when packing to avoid damage in transit.

1.04. This warranty does n

ot extend to any product from which McConnel Ltd’s serial number plate

has been removed or altered.

1.05. This warranty does not apply to any part of the goods, which has been subjected to improper

or  abnormal use, negligence,  alteration, modification, fitment  of non-genuine parts, accident
damage,  or  damage  resulting  from  contact  with  overhead  power  lines,  damage  caused  by
foreign  objects  (e.g.  stones,  iron,  material  other  than  vegetation),  failure  due  to  lack  of
maintenance, use of incorrect oil or lubricants, contamination of the oil, or which has served
its normal life. This warranty does not apply to any expendable items such as blades, belts,
clutch linings, filter elements, flails, flap kits, skids, soil engaging parts, shields, guards, wear
pads, pneumatic tyres or tracks.

1.06. Temporary repairs and consequential loss - i.e. oil, downtime and associated parts are

specifically excluded from the warranty.

1.07. Warranty on hoses is limited to 12 months and does not include hoses which have suffered

external damage. Only complete hoses may be returned under warranty, any which have
been cut or repaired will be rejected.

1.08. Machines must be repaired immediately a problem arises. Continued use of the machine

after a problem has occurred can result in further component failures, for which McConnel Ltd
cannot be held liable, and may have safety implications.

1.09. If in exceptional circumstances a non McConnel Ltd part is used to effect a repair, warranty

reimbursement will be at no more than McConnel Ltd’s standard dealer cost for the genuine
part.

1.10. Except as provided herein, no employee, agent, dealer or other person is authorised to give

any warranties of any nature on behalf of McConnel Ltd.

1.11. For machine warranty periods in excess of 12 months the following additional exclusions

shall apply:

1.11.1. Hoses, exposed pipes and hydraulic tank breathers.

1.11.2. Filters.

1.11.3. Rubber mountings.

1.11.4. External electric wiring.

1.11.5. Bearings and seals.