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INSTALLING YOUR ICE MACHINE

Select Location

The proper location will ensure peak performance of 

your appliance.  We recommend a location where the ice 

machine will be out of direct sunlight and away from heat 

sources.  To assure your product performs to specifications 

the recommended installation location temperature range 

is from 55 to 80°F (13 to 27°C) for  built in ice machines, 

55 to 90°F (13 to 32°C) for freestanding ice machines. Ice 

machine will not perform correctly in ambient temperatures 

less than 55°F (13°C).

Outdoor Installation

Only the TEIM15-F model is suitable for outdoor installa-

tions.

 Building codes may require a ground fault circuit interrupt-

er electrical receptacle to supply electrical power to the ice 

machine for outdoor applications, (see “Electrical Connec-

tion” section). 

Do not install in a location where the ice machine will be ex-

posed to direct sun exposure as this may result in unsatis-

factory performance.

Winterizing Your Outdoor Ice Machine

For instructions on winterizing your ice machine see page 

16, “Preparing the Ice Machine for Storage”.

Cabinet Clearance

Ventilation is required from the bottom front section of the 

ice machine.  Keep this area open and clear of any obstruc-

tions.  Adjacent cabinets and counter top can be installed 

around the ice machine as long as the front grille remains 

unobstructed. 

Front 

Leveling 

Legs

Front Grille, 

keep this area 

open.

Figure 2

Leveling Legs

Adjustable legs at the front and rear corners of the ice ma-

chine should be set so the ice machine is firmly positioned 

on the floor and level from side to side and front to back. 

The overall height of your Twin Eagles ice machine may be 

adjusted from 33

3

4

” (85.7cm) with the leveling legs turned 

in, and up to 34

3

4

” (88.3cm) with the leveling legs extended.

To adjust the leveling legs, place the ice machine on a solid 

surface and protect the floor beneath the legs to avoid 

scratching the floor. With the assistance of another per

-

son, lean the ice machine back to access the front leveling 

legs. Raise or lower the legs to the required dimension by 

turning the legs. Repeat this process for the rear by tilting 

the ice machine forward using caution to prevent the door 

from opening. On a level surface check the ice machine for 

levelness and adjust accordingly.

The front grille screws may be loosened and the front grille 

adjusted to the desired height. When adjustment is com-

plete tighten the two front grille screws. (See Figure 3).

Rear

leveling legs

Figure 3

Front Grille

Front grille screw

4

Front Grille

Do not obstruct the front grille. The openings within the 

front grille allow air to flow through the condenser heat ex

-

changer. Restrictions to this air flow will result in increased 

energy usage and loss of cooling capacity. For this reason 

it is important this area to not be obstructed and the grille 

openings kept clean. Twin Eagles does not recommend the 

use of a custom made grille as air flow may be restricted 

because of inadequate openings. (See Figure 2).

Summary of Contents for TEIM15-F

Page 1: ...Outdoor Ice Maker Twin Eagles 18909B 08 18 Model TEIM15 F ...

Page 2: ...e water supply 7 Dimensions for TEIM15 F 8 Recommended Rough in Opening Dimensions for TEIM15 F 8 Operation Care and Cleaning 9 Operation Turning on the ice machine 9 The Ice Making Process 9 Ice Production 10 New Sounds 10 Care of the Ice machine 10 Cleaning the Ice Machine 11 Stainless steel maintenance 13 Troubleshooting Guide 14 Energy Saving Tips 15 Preparing the ice machine for storage 16 Dr...

Page 3: ...RER FILE THE CLAIM WITH THE RE TAILER Remove Interior Packaging Your ice machine has been packed for shipment with all parts that could be damaged by movement securely fas tened Remove internal packing materials and any tape holding internal components in place The owners manual is shipped inside the product in a plastic bag along with the warranty registration card and other accessory items If th...

Page 4: ...en Figure 2 Leveling Legs Adjustable legs at the front and rear corners of the ice ma chine should be set so the ice machine is firmly positioned on the floor and level from side to side and front to back The overall height of your Twin Eagles ice machine may be adjusted from 333 4 85 7cm with the leveling legs turned in and up to 343 4 88 3cm with the leveling legs extended To adjust the leveling...

Page 5: ...Circuit Interrupters GFCI are prone to nuisance tripping which will cause the ice machine to shut down GFCI s are generally not used on circuits with pow ered equipment that must run unattended for long periods of time unless required to meet local building codes and ordinances Drain Plumbing Your ice machine requires drain plumbing There are 2 variations of ice machines in regards to the installa...

Page 6: ...with a grounding conductor and grounding type attachment plug To reduce the risk of electric shock be certain that it is con nected only to properly grounded grounding type recep tacle Maintenance The following items require review on a regular basis 1 Check that the vent line is open free of kinks sharp bends so that air flows freely from the pump reservoir 2 Check that the discharge tubing is fr...

Page 7: ...d on the water supply line to ease servicing the appliance NOTE A SELF PIERCING TYPE VALVE IS NOT RECOMMENDED as they are prone to clogging with sediment which will create pressure drop reducing the water supply to the unit Connect the copper tubing water supply to the water valve inlet with the compression nut fitting provided Secure the water supply line to the back of the cabinet with the screw...

Page 8: ...n adjacent cabinetry with a cutout for routing of power cord Follow all local building codes when installing electrical and the ice machine Product weight 100 lbs 45 5 kg 8 Minimum rough in opening required is to be larger than the adjusted height of the cabinet 15 38 1 cm 24 61 cm standard cabinet depth 34 to 35 86 4 to 88 9cm 211 2 54 6 cm 147 8 37 8 cm 371 16 95 4 cm 267 32 66 6 cm 1711 32 44 1...

Page 9: ...es onto the grid cutter see Figure 12 Here the ice slab is cut into squares by the grid cut ter s heated wires see Figure 13 The water containing the rejected minerals is drained after each freezing cycle Fresh water enters the machine for the next ice making cycle 9 Make sure the distributor tubing is not in the path of the ice slab Evaporator Distributor Reservoir Evaporator Distributor Circulat...

Page 10: ... leaning on the cabinet door You may bend the door hinge or tip the ice machine 2 Exercise caution when sweeping vacuuming or mop ping near the front of the ice machine Damage to the grille and or switch can occur 3 Periodically clean the inside of the ice machine compo nents and inside of the ice machine with mild soap and water 4 If your ice machine has either a stainless steel door and or cabin...

Page 11: ...leaning the Ice Machine Some impurities will remain and build up in the ice machine and stick to the ice machine s parts over time This build up must be removed for proper ice production ice quality and ice machine life Your ice machine is equipped with a clean ing mode that will help in cleaning out these impurities The impurities will need to be cleaned of this build up regularly at the very lea...

Page 12: ...atically rinse the evaporator plate and also drain the cleaning solution and rinse the reservoir with water 9 After the cleaning cycle has ended check that the build up has been removed The evaporator plate should be clean shiny and smooth to the touch If build up is still visible repeat the cleaning cycle above 10 Clean the ice machine s interior ice scoop interior door panel plastic splash shiel...

Page 13: ...ld be replaced Frequency of cleaning will depend upon the installation location environmental and usage conditions Choosing a Cleaning Product The choice of a proper cleaning product is ultimately that of the consumer and there are many products from which to choose Depending upon the type of cleaning and the degree of contamination some products are better than others Typically the most effective...

Page 14: ...er getting to the ice machine Make sure nothing is disrupting the water supply such as a closed water valve or a blown fuse or tripped circuit breaker Has the ice machine just been started A typical ice production cycle can take up to 11 2 hours Initial start up cycles can take longer Check the ice machine after 24 hours for ice accumulation in the bin Is the reservoir drain plug in place Check th...

Page 15: ...ize door openings and duration of door openings 6 Set the control to the off position if cleaning the ice machine requires the door to be open for an extended period of time Troubleshooting the Drain Pump If the drain pump reservoir not the ice machine bin reaches overfill condition the power to the ice machine will be shut off If the ice machine is not working check the following Make sure there ...

Page 16: ...remove most of the water from the water valve and the water valve s outlet water line to the reservoir 4 Switch the rocker switch to OFF position This will energize and open the drain valve to drain the reservoir and the ice machine drain system 5 Unplug the ice machine from the electrical outlet 6 Remove the access cover from the rear of the ice ma chine See Figure 22 7 Disconnect the water valve...

Page 17: ...Figure 22 To disconnect the water outlet line Push up on the white collar and pull the plastic water line from the bottom of the water valve To reconnect the water outlet line Simply insert the plastic tubing into the white collar and push until it stops about 1 2 12 mm of water line will enter the valve White collar Plastic outlet water line Figure 23 Figure 23a ...

Page 18: ... procedure To Restart the Ice Machine 1 With the rocker switch in the OFF position plug the ice machine into an electrical outlet 2 Reconnect and or turn on the water supply line 3 Reconnect drain tubing if removed 4 Turn the rocker switch to the ON position 5 Check the water inlet drain lines and fittings for any water leaks 6 Check drain pump if equipped operation by pouring approximately two 2 ...

Page 19: ...the nut insert Remove these 4 hose clamps then remove the 3 tubes from the drain pump It may be necessary to disconnect this electrical connection on factory installed drain pumps Drain pump ground wire connection Figure 26 Rotate drain pump and remove from back of ice machine Drain valve Figure 27 Ice machine power cord ...

Page 20: ...t 562 802 3488 for directions on how to obtain warranty coverage in your area 2 If the product is outside of the first year warranty period Twin Eagles Customer Service can provide recommendations of service centers in your area 3 In all correspondence regarding service be sure to give the service number serial number located on your product s serial plate and proof of purchase 4 Try to have infor...

Page 21: ...ort any defects to Twin Eagles 13259 E 166th St Cerritos CA 90703 562 802 3488 Entire Product Limited One Year Parts and Labor Warranty Twin Eagles warrants that it will supply all necessary parts and labor to repair or replace in the end user s home or office any component which proves to be defective in ma terial or workmanship subject to the condition and exclu sions stated below for a period o...

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