Twin Eagles TEIM15-F Installation, Operation & Maintenance Manual Download Page 21

21

WARRANTY

Parts or Service

Not Supplied or Designated by Twin Eagles

The above warranties also do not apply if:

•  The original bill of sale, deliver date, or serial number 

cannot be verified.

•  Defective parts are not returned for inspection if so 

requested by Twin Eagles.

•  The refrigeration equipment is not in the possession of 

the original end use purchaser.

The warranties set forth herein are the only warranties 

extended by Twin Eagles. Any implied warranties, includ-

ing the implied warranty of merchantability, are limited to 

the duration of these express warranties. In no event shall 

Twin Eagles be liable for any consequential or incidental 

damages or expenses resulting from breach of these or any 

other warranties, whether express or implied.

Some states do not allow the exclusion or limitation of con-

sequential damages or a limitation on how long an implied 

warranty lasts, so the above exclusion or limitation may not 

apply to you. This warranty gives you specific legal rights 

and you may have other rights that may vary from state to 

state.

No person, firm, or corporation is authorized to make any 

other warranty or assume any other obligation for Twin 

Eagles. These warranties apply only to products used in 

any of the fifty states of the United States and the District of 

Columbia.

To obtain performance of this warranty, report any defects 

to:

Twin Eagles 

13259 E. 166th St.

Cerritos, CA 90703 

(562) 802-3488

Entire Product

Limited One Year Parts and Labor Warranty

Twin Eagles warrants that it will supply all necessary parts 

and labor to repair or replace in the end user’s home or 

office, any component which proves to be defective in ma

-

terial or workmanship, subject to the condition and exclu-

sions stated below, for a period of one year from the date of 

purchase by the end user.

Additional Second Through Fifth Year

Limited Parts Only Warranty

During the four years following expiration of the one year 

limited warranty, Twin Eagles will supply replacement parts 

for the hermetically sealed refrigeration system which 

consists of the compressor, condenser, drier, accumulator, 

bypass valve, connecting tubing and the evaporator that 

are proven to be defective due to workmanship or materials 

subject to the conditions and exclusions below.

The above warranties do not cover:

•  Shipping costs of replacement parts or returned defec-

tive parts.

•  Customer education or instructions on how to use the 

appliance.

•  Any content loss due to product failure.

•  Removal or installation of product.

Nor do the above warranties cover failure of this product or 

its components due to:

•  Transportation or subsequent damages.

•  Commercial use or use other than normal household or 

small office.

•  Improper installation, misuse, abuse, accident or altera-

tion, use of wiring not conforming to electrical codes, 

low or high voltages, failure to provide necessary main-

tenance, or other unreasonable use.

Summary of Contents for TEIM15-F

Page 1: ...Outdoor Ice Maker Twin Eagles 18909B 08 18 Model TEIM15 F ...

Page 2: ...e water supply 7 Dimensions for TEIM15 F 8 Recommended Rough in Opening Dimensions for TEIM15 F 8 Operation Care and Cleaning 9 Operation Turning on the ice machine 9 The Ice Making Process 9 Ice Production 10 New Sounds 10 Care of the Ice machine 10 Cleaning the Ice Machine 11 Stainless steel maintenance 13 Troubleshooting Guide 14 Energy Saving Tips 15 Preparing the ice machine for storage 16 Dr...

Page 3: ...RER FILE THE CLAIM WITH THE RE TAILER Remove Interior Packaging Your ice machine has been packed for shipment with all parts that could be damaged by movement securely fas tened Remove internal packing materials and any tape holding internal components in place The owners manual is shipped inside the product in a plastic bag along with the warranty registration card and other accessory items If th...

Page 4: ...en Figure 2 Leveling Legs Adjustable legs at the front and rear corners of the ice ma chine should be set so the ice machine is firmly positioned on the floor and level from side to side and front to back The overall height of your Twin Eagles ice machine may be adjusted from 333 4 85 7cm with the leveling legs turned in and up to 343 4 88 3cm with the leveling legs extended To adjust the leveling...

Page 5: ...Circuit Interrupters GFCI are prone to nuisance tripping which will cause the ice machine to shut down GFCI s are generally not used on circuits with pow ered equipment that must run unattended for long periods of time unless required to meet local building codes and ordinances Drain Plumbing Your ice machine requires drain plumbing There are 2 variations of ice machines in regards to the installa...

Page 6: ...with a grounding conductor and grounding type attachment plug To reduce the risk of electric shock be certain that it is con nected only to properly grounded grounding type recep tacle Maintenance The following items require review on a regular basis 1 Check that the vent line is open free of kinks sharp bends so that air flows freely from the pump reservoir 2 Check that the discharge tubing is fr...

Page 7: ...d on the water supply line to ease servicing the appliance NOTE A SELF PIERCING TYPE VALVE IS NOT RECOMMENDED as they are prone to clogging with sediment which will create pressure drop reducing the water supply to the unit Connect the copper tubing water supply to the water valve inlet with the compression nut fitting provided Secure the water supply line to the back of the cabinet with the screw...

Page 8: ...n adjacent cabinetry with a cutout for routing of power cord Follow all local building codes when installing electrical and the ice machine Product weight 100 lbs 45 5 kg 8 Minimum rough in opening required is to be larger than the adjusted height of the cabinet 15 38 1 cm 24 61 cm standard cabinet depth 34 to 35 86 4 to 88 9cm 211 2 54 6 cm 147 8 37 8 cm 371 16 95 4 cm 267 32 66 6 cm 1711 32 44 1...

Page 9: ...es onto the grid cutter see Figure 12 Here the ice slab is cut into squares by the grid cut ter s heated wires see Figure 13 The water containing the rejected minerals is drained after each freezing cycle Fresh water enters the machine for the next ice making cycle 9 Make sure the distributor tubing is not in the path of the ice slab Evaporator Distributor Reservoir Evaporator Distributor Circulat...

Page 10: ... leaning on the cabinet door You may bend the door hinge or tip the ice machine 2 Exercise caution when sweeping vacuuming or mop ping near the front of the ice machine Damage to the grille and or switch can occur 3 Periodically clean the inside of the ice machine compo nents and inside of the ice machine with mild soap and water 4 If your ice machine has either a stainless steel door and or cabin...

Page 11: ...leaning the Ice Machine Some impurities will remain and build up in the ice machine and stick to the ice machine s parts over time This build up must be removed for proper ice production ice quality and ice machine life Your ice machine is equipped with a clean ing mode that will help in cleaning out these impurities The impurities will need to be cleaned of this build up regularly at the very lea...

Page 12: ...atically rinse the evaporator plate and also drain the cleaning solution and rinse the reservoir with water 9 After the cleaning cycle has ended check that the build up has been removed The evaporator plate should be clean shiny and smooth to the touch If build up is still visible repeat the cleaning cycle above 10 Clean the ice machine s interior ice scoop interior door panel plastic splash shiel...

Page 13: ...ld be replaced Frequency of cleaning will depend upon the installation location environmental and usage conditions Choosing a Cleaning Product The choice of a proper cleaning product is ultimately that of the consumer and there are many products from which to choose Depending upon the type of cleaning and the degree of contamination some products are better than others Typically the most effective...

Page 14: ...er getting to the ice machine Make sure nothing is disrupting the water supply such as a closed water valve or a blown fuse or tripped circuit breaker Has the ice machine just been started A typical ice production cycle can take up to 11 2 hours Initial start up cycles can take longer Check the ice machine after 24 hours for ice accumulation in the bin Is the reservoir drain plug in place Check th...

Page 15: ...ize door openings and duration of door openings 6 Set the control to the off position if cleaning the ice machine requires the door to be open for an extended period of time Troubleshooting the Drain Pump If the drain pump reservoir not the ice machine bin reaches overfill condition the power to the ice machine will be shut off If the ice machine is not working check the following Make sure there ...

Page 16: ...remove most of the water from the water valve and the water valve s outlet water line to the reservoir 4 Switch the rocker switch to OFF position This will energize and open the drain valve to drain the reservoir and the ice machine drain system 5 Unplug the ice machine from the electrical outlet 6 Remove the access cover from the rear of the ice ma chine See Figure 22 7 Disconnect the water valve...

Page 17: ...Figure 22 To disconnect the water outlet line Push up on the white collar and pull the plastic water line from the bottom of the water valve To reconnect the water outlet line Simply insert the plastic tubing into the white collar and push until it stops about 1 2 12 mm of water line will enter the valve White collar Plastic outlet water line Figure 23 Figure 23a ...

Page 18: ... procedure To Restart the Ice Machine 1 With the rocker switch in the OFF position plug the ice machine into an electrical outlet 2 Reconnect and or turn on the water supply line 3 Reconnect drain tubing if removed 4 Turn the rocker switch to the ON position 5 Check the water inlet drain lines and fittings for any water leaks 6 Check drain pump if equipped operation by pouring approximately two 2 ...

Page 19: ...the nut insert Remove these 4 hose clamps then remove the 3 tubes from the drain pump It may be necessary to disconnect this electrical connection on factory installed drain pumps Drain pump ground wire connection Figure 26 Rotate drain pump and remove from back of ice machine Drain valve Figure 27 Ice machine power cord ...

Page 20: ...t 562 802 3488 for directions on how to obtain warranty coverage in your area 2 If the product is outside of the first year warranty period Twin Eagles Customer Service can provide recommendations of service centers in your area 3 In all correspondence regarding service be sure to give the service number serial number located on your product s serial plate and proof of purchase 4 Try to have infor...

Page 21: ...ort any defects to Twin Eagles 13259 E 166th St Cerritos CA 90703 562 802 3488 Entire Product Limited One Year Parts and Labor Warranty Twin Eagles warrants that it will supply all necessary parts and labor to repair or replace in the end user s home or office any component which proves to be defective in ma terial or workmanship subject to the condition and exclu sions stated below for a period o...

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