NOTE
NOTE
TROUBLESHOOTING GUIDE AND ENERGY SAVING TIPS
I
s the distributor tube restricted?
See Figures 10 and
11 on page 9 for the distributor tube location. To gain ac-
cess to the distributor tube remove the front panel ( see
Figure 14 on page 11). Check the water line to the ice
machine to make sure there are no restrictions or kinks in
the line. Check all filters to make sure they are not restrict
-
ed. Check that the water flows evenly out of the distributor
tube, if not, clean the ice machine. See “Cleaning the Ice
Machine”.
Plumbing Problems
Assure that the drain hose aligned over the drain
.
Move the ice machine to align the drain.
Is the ice machine draining properly?
Check that there
are no kinks or restrictions in the drain lines; this can
cause water to back up in the ice bin. Check that foreign
material is not blocking the ice bin drain located at the
right rear corner of the ice bin. Check the drain pump
discharge and vent line or any restrictions or kinks. Check
that the drain pump is level.
If there are plumbing issues outside of the ice machine,
they cannot be repaired by the service technician. A quali-
fied plumber will have to be called.
15
Energy Saving Tips
The following suggestions will minimize the
cost of operating your ice machine appliance.
1. Do not install your appliance next to a hot appliance,
(cooker, dishwasher, etc.). heating air duct, or other
heat sources.
2. Install product out of direct sunlight.
3. Assure the front grille vents at front of the ice machine
beneath the door are not obstructed and kept clean to
allow ventilation for the refrigeration system to expel
heat.
4. Plug your appliance into a dedicated power circuit. (Not
shared with other appliances).
5. Minimize door openings and duration of door openings.
6. Set the control to the “off” position if cleaning the ice
machine requires the door to be open for an extended
period of time.
Troubleshooting the Drain Pump
If the
drain pump reservoir
(not the ice machine bin)
reaches overfill condition, the power to the ice machine will
be shut off.
If the ice machine is not working, check the following:
• Make sure there is power at the receptacle.
• Make sure the ice machine is turned on.
• Make sure the ice bin is not full.
• Discharge/drain line is restricted.
Then check the drain pump:
The pump does not run:
• Make sure the pump is plugged in and there is power
to the receptacle.
• Check the inlet to the drain pump for debris and clean
as needed. Remove clamps and inlet tube from drain
pump to check for and remove debris.
• Make certain the vent line is free of kinks/sharp bends
or restrictions.
• Make certain there is enough water to activate the
drain pump. It will take at least one (1) quart (.95 liters)
of water to activate the drain pump.
The pump runs, but no water is pumped out:
• Check that the vent is clear and free of restrictions.
• Check the discharge/drain line to make certain there
are no restrictions.
• Make sure that the discharge/drain tubing has not
exceeded the maximum lift of eight (8) feet (2.44
meters) and the horizontal run is not greater than
twenty (20) feet (6.1 meters).
The pump runs and then quickly turns off repeatedly:
• Check to make certain the drain pump is level.
• Check that the vent is clear and free of restrictions.
The ice machine is running but not producing ice:
The ice bin backed-up with water would indicate the
pump is in an overflow condition that would shut off the
ice machine.
• Check to see if water is running over the evapora-
tor plate, see Figure 10 and 11 on page 9. If not the
reservoir may not have filled properly or the drain is
leaking. Call Twin eagles customer service at
562-802-3488.
