TWIG Neo Quick Manual Download Page 6

SAFETY AND PRECAUTIONS

TELEMATICS PROTOCOL

MPTP (Mobile Phone Telematic Protocol) allows, among other things, 

tracking of the device over SMS or data communication. Automatically 

sent telematics messages are only allowed to authorised numbers 

configured in the device. Such numbers can be, e.g. emergency 

and service center numbers. Position of the device is retrieved by 

the GNSS*, or by the network parameters or various radio beacons 

and networks, the latter is a network dependent service. The carrier 

for telematics messages is an SMS message or data connection. 

Deliveries of all messages is fully handled by and in the responsibility 

of the GSM network operator and services can vary substantially. The 

charge of a protocol message is determined on the contract by the 

service provider.

GNSS/GPS*

The Global Navigation Satellite System (GNSS) is operated by the 

government of the United States and other third parties, that are 

solely responsible for its accuracy and maintenance. The system is 

subject to changes that could affect the accuracy and performance 

of all GNSS equipment.

EMERGENCY CALLS

The device is an aid and should never be relied upon as an only 

emergency device. Its functionality is dependent on GSM network 

and GNSS satellites which may not be available all the time. To make 

emergency calls, the device must be turned on and located in an area 

with adequate GSM network signal strength.

Making an emergency call can also require GNSS satellite coverage 

and a valid SIM card. Emergency calls may not be possible on all GSM 

phone networks or when certain network services or phone features 

are in use. In unclear cases, consult the network operator.

TWIG POINT NETLOC COSTS

The first year of TWIG Point Netloc is free of charge. Please note: TWIG 

Point Netloc is not working if the service renewal payment is not made 

after the first year free of charge. Twig Com Ltd. does not take any 

responsibility of any consequences due to a delay or non-payment of 

the TWIG Point Netloc service use after the first year free of charge.

GENERAL

• 

Traffic: Strictly adhere to all eventual European and national 

legislation and also honour other eventual safety recommendations 

when using the device while driving a vehicle. Place the device in its 

holder, do not leave it on the passenger seat or some other place where 

it can break loose in a collision or a sudden stop. When receiving a call 

in an awkward driving situation, you must always put safety before 

other priorities and courtesy. If you feel uncomfortable about using a 

device while driving, you should not use it.

• 

Vehicles with air bags: An air bag inflates with great force. Do not 

place objects, including either installed or portable wireless devices, 

in the area over the air bag or in the air bag deployment area.

• 

External alert: The use of the alert device to operate a vehicle´s 

lights or horn on public roads is not permitted.

• 

Children: Keep the device and its accessories away from small 

children to avoid causing injury to themselves or others. Damage to 

the device or its accessories is also thus avoided.

• 

Power supply: This equipment is intended for use with the specified 

power supplies listed in the Quick Guide/Operating Instructions. Any 

other usage will invalidate any approval given to this apparatus and 

may be dangerous.

• 

Other accessories: Any other accessories used should also be 

approved by the device manufacturer. Check the compatibility of 

new power supply units and other accessories at the reseller or 

manufacturer.

• 

Connections: All installations, connections and service regarding 

the device, its power supply and accessories should be approved 

by the device manufacturer. Use of any unauthorized accessories, 

modifications or attachments may be dangerous and voids the device 

warranty if said accessories cause damage or a defect to the device.

• 

Magnetic fields: The device contains small magnetic components. 

Even though the magnetic fields of the components are weak, they 

might damage magnetic cards, such as bank and credit cards. We 

recommend that you would keep the device away from magnetic 

cards.

• 

Storing positions: Position information is stored correctly in the 

device when the GPS* is turned off (from the GPS menu) or powered 

off (by pressing the F2 key). To prevent the memory from becoming 

corrupted, never power off the device by removing the battery.

• 

Neodymium magnets: Some models include strong magnets. 

Magnets could affect the functioning of pacemakers and implanted 

heart defibrillators. If you wear these devices keep sufficient distance 

to magnets. Warn others who wear these devices from getting close to 

magnets. Keep magnets away from devices and objects that could be 

damaged by magnetic fields.

• 

Real-time monitoring: A continuous real-time monitoring may lead 

to over-heating of the device and shut it down.

• 

ManDown impact: Impact function doesn’t work if the device is 

hitting the body when carried freely e.g. with carrying strap.

• 

Ripcord magnet: Ripcord of the carrying strap (available with TWIG 

Neo version only) is equipped with magnet. Therefore ripcord should 

not be used with identity cards including magnetic stripes. 

RADIO FREQUENCY (RF) ENERGY

Transmission frequencies and power for TLP50EU, TLP51EU and 

TLP52EU device types in EU and device type TLP53EU and TLP54EU 

in EU, AU and NZ are listed in the table below. 

Transmitter

Max power / dBm

GSM 900

35

GSM 1800

32

WCDMA 1, 3, 8

25

LTE 1, 3, 5, 7, 8, 20, 28, 38, 40

25

SRD* 868,218 MHz

5

2.4 GHz WLAN*

20

Bluetooth*

10

#

 Note: different frequencies in Australia and New-Zealand! 

Transmission frequencies vary depending on device type. 

 

    

Transmitter: NFC* 13.56 MHz

      

• 

Aircrafts: Turn your device off before boarding any aircraft and do 

not use the device while in the air. Besides being illegal, the use of 

a device in an aircraft may endanger the operation of the aircraft or 

disrupt the mobile network. Failure to comply with this instruction may 

lead to suspension or denial of mobile phone services, and possibly 

even legal action.

• 

Hospitals: Turn your device off before entering hospitals or other 

health care facilities where medical electronic equipment may be 

in use. Such devices can be extremely sensitive to radio frequency 

interference. Only use the device with permission and under the 

instruction of hospital staff.

• 

Medical devices: Remember that any personal medical devices 

(such as hearing aids or pacemakers) may be affected by RF energy if 

they are not adequately shielded. Consult the manufacturer or vendor 

of the equipment to determine the proper shielding.

• 

Posted facilities and country-specific regulations: Power off the 

device in any facility where posted notices require to turn off mobile 

phones. Also follow all the country-specific regulations applicable to 

where the device is used.

• 

Potentially explosive atmospheres: Turn off the device at refuelling 

points, e.g. gas stations. Also observe restrictions on the use of 

radio equipment in fuel depots, chemical plants or where blasting 

operations are in progress because remote control RF devices are 

often used to set off explosives. Do not store or carry flammable 

liquids, gases or explosive materials in the same compartment as the 

device, its parts or accessories.

• 

Other electronical equipment: Using the device may cause 

interference with a vehicle’s electronic equipment if it is not 

Summary of Contents for Neo

Page 1: ...tery The battery type and capacity may vary depending on the market area and model of your TWIG device The mains charger should only be used indoors Make sure the voltage of the country corresponds to the voltage marked on the charger When charging connect the mini USB connector to the mini USB port of the charging adapter Set the small lump of the charging adapter to the hole at the device bottom...

Page 2: ... ManDown ON OFF Read NFC Tag Only with TWIG One Push to fix ManDown pause and Mute unmute vibrate mode toggle Handling and maintenance NOTE The instructions below apply to the device its accessories batteries in use as well as batteries taken out of use Dust and dirt may damage the moving parts of the device Do not use or keep the device in dusty or dirty surroundings Do not open the device by you...

Page 3: ...vice key Before launch of SOS cycle a pre alarm time is displayed to inform user of the soon starting alarm launch Amber alert can be configured for interactive or local mode Interactive mode activation requires acceptance from the ARC Depending on device configuration and keypad Amber alert function can be activated by the dedicated numeric Amber alert key available only with TWIG One 4 digit key...

Page 4: ...matic emergency cycles are possible DISPLAY ICONS GNSS satellite positioning is active GNSS satellite positioning is in sleep mode GNSS satellite positioning is not available Accuracy of the last GNSS satellite position The more bars and the taller the bars are the better is the accuracy of the last GNSS position If the GNSS satellite position is older than 1 minute the signal bars are displayed a...

Page 5: ...Displayed right after the SOS cycle was cancelled Emergency completion Displayed when the SOS cycle ends normally or when the emergency mode is ended manually Emergency call retry Emergency numbers can be voice call numbers The notification is displayed when the device makes another call attempt to a number Emergency mode Working The device is through with emergency calls but sending messages mess...

Page 6: ...vice regarding the device its power supply and accessories should be approved by the device manufacturer Use of any unauthorized accessories modifications or attachments may be dangerous and voids the device warranty if said accessories cause damage or a defect to the device Magnetic fields The device contains small magnetic components Even though the magnetic fields of the components are weak the...

Page 7: ...Com Ltd warrants to the original purchaser Company that this Twig Com device and all accessories originally provided by Twig Com in the sales package Product are free from defects in materials design and workmanship under normal use in accordance with the operating instructions and pursuant to the following terms and conditions Warranty periods are determined with the purchase agreement Individual...

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