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USER INTERFACE AND DEVICE KEYS

TWIG device (except TWIG Easy) is equipped with configurable left and right function keys, menu key 

and SOS key. TWIG One device model is equipped also with 4 numeric short cut keys. TWIG Easy only 

has 2 device keys: the upper round green key and the lower red SOS key. Refer to TWIG configuration 

software or your service provider for device key configuration.

Left Function key (SEND/F1).

 

Default functions: call, send messages, scroll up. 

Right Function key (END/F2).

 

Default functions: turn on/off, drop/ end/ cancel call, 

scroll down

Menu key. Menu for device functions, accept function selections, display device 

menu

TWIG One SOS key with alterable SOS key colour. Start SOS cycle. 

TWIG Neo SOS key. Start SOS cycle.

TWIG Easy SOS key. Start SOS cycle.

Answer call and make assistance call.

Number 1 key. Configurable short cut key. Only available with TWIG 4-digit keypad 

of TWIG One model. Decrease volume.

Number 2 key. Configurable short cut key. Only available with TWIG 4-digit keypad 

of TWIG One model. Increase volume.

Number 3 key / dedicated Amber alert key. Also configurable for assistance call. 

Only available with TWIG 4-digit keypad of TWIG One model.

Number 4 key / dedicated ManDown key. Also configurable for assistance call. Only 

available with TWIG 4-digit keypad of TWIG One model.

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Depending on device configuration pressing device keys can be sounded and reinforced with 

vibration. 

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Menu key and function keys (not available for TWIG Easy device model) can be configured for 

following functions: Assistance call / message, Power ON / OFF, GNSS ON / OFF,  Amber alert ON / 

OFF, ManDown ON / OFF, Read NFC Tag (Only with TWIG One), Push to fix, ManDown pause and 

Mute/

unmute/vibrate mode toggle.

Handling and maintenance

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NOTE: The instructions below apply to the device, its accessories, batteries in use as well as batteries 

taken out of use.

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Dust and dirt may damage the moving parts of the device. Do not use or keep the device in dusty or 

dirty surroundings.

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Do not open the device by yourself or pierce holes in it.

• 

Rough handling may break the circuitry inside the device. Do not drop, knock, twist or shake the 

device.

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Keep the device dry. Liquids contain minerals which could corrode electronic circuits. If the device 

gets wet, turn it off and dry the device immediately. Put the device into an upright position and let it 

dry. It is recommended that a reseller or service personnel check that the device functions properly.

• 

Even though the device is waterproof, do not wet the device unnecessarily or immerse it in water.

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Protect the device from heat. High temperatures may shorten the life of the electronical devices, melt 

or warp plastics and damage batteries. Do not warm up the device or use it near fire.

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Do not short-circuit the battery or charging contacts. Exposing the metal strips of the battery to a 

close contact with a metallic object, such as a coin, a clip or a set of keys can cause accidental short-

circuiting and damage the battery.

• 

Charge and recharge the device only with the charger specified in the Operating instructions/Quick 

Guide. Use the device only for the purpose it is intended.

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Clean the device with a soft cloth, dampened slightly with mild soapy water. Do not clean the device 

with harsh chemicals, solvents or other corrosive substances.

Only allow service personnel authorised by the reseller to repair the device.

TWIG One

TWIG Easy

TWIG Neo

Summary of Contents for Neo

Page 1: ...tery The battery type and capacity may vary depending on the market area and model of your TWIG device The mains charger should only be used indoors Make sure the voltage of the country corresponds to the voltage marked on the charger When charging connect the mini USB connector to the mini USB port of the charging adapter Set the small lump of the charging adapter to the hole at the device bottom...

Page 2: ... ManDown ON OFF Read NFC Tag Only with TWIG One Push to fix ManDown pause and Mute unmute vibrate mode toggle Handling and maintenance NOTE The instructions below apply to the device its accessories batteries in use as well as batteries taken out of use Dust and dirt may damage the moving parts of the device Do not use or keep the device in dusty or dirty surroundings Do not open the device by you...

Page 3: ...vice key Before launch of SOS cycle a pre alarm time is displayed to inform user of the soon starting alarm launch Amber alert can be configured for interactive or local mode Interactive mode activation requires acceptance from the ARC Depending on device configuration and keypad Amber alert function can be activated by the dedicated numeric Amber alert key available only with TWIG One 4 digit key...

Page 4: ...matic emergency cycles are possible DISPLAY ICONS GNSS satellite positioning is active GNSS satellite positioning is in sleep mode GNSS satellite positioning is not available Accuracy of the last GNSS satellite position The more bars and the taller the bars are the better is the accuracy of the last GNSS position If the GNSS satellite position is older than 1 minute the signal bars are displayed a...

Page 5: ...Displayed right after the SOS cycle was cancelled Emergency completion Displayed when the SOS cycle ends normally or when the emergency mode is ended manually Emergency call retry Emergency numbers can be voice call numbers The notification is displayed when the device makes another call attempt to a number Emergency mode Working The device is through with emergency calls but sending messages mess...

Page 6: ...vice regarding the device its power supply and accessories should be approved by the device manufacturer Use of any unauthorized accessories modifications or attachments may be dangerous and voids the device warranty if said accessories cause damage or a defect to the device Magnetic fields The device contains small magnetic components Even though the magnetic fields of the components are weak the...

Page 7: ...Com Ltd warrants to the original purchaser Company that this Twig Com device and all accessories originally provided by Twig Com in the sales package Product are free from defects in materials design and workmanship under normal use in accordance with the operating instructions and pursuant to the following terms and conditions Warranty periods are determined with the purchase agreement Individual...

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