ICONS OF MENU FUNCTIONS AND CONFIGURED FUNCTION KEYS
(not available for TWIG Easy!)
Assistance call / message. 4 optional telephone numbers to call or send sms. Note! with
TWIG Easy only 1 assistance call number is possible.
Power ON / OFF. Turn power on and off.
GNSS ON / OFF. Activate or deactivate GNSS satellite positioning.
Amber alert ON / OFF. Activate or deactivate Amber alert function.
Read NFC Tag. NFC tags can be read by selecting this function and bringing device close to
NFC tag. Function available only with TWIG One.
ManDown ON / OFF. ManDown function is enabled or disabled. When enabled, device alerts
when configured rules are met.
Push to fix. Updating satellite connection by pressing the configured function key.
Return. Return to previous level.
ManDown pause. Setting enabled ManDown function to pause for the selected time.
Mute/unmute/vibrate mode toggle. Toggle device tone between mute, unmute or vibration.
LONE WORKER PROTECTION FUNCTIONALITIES
SOS cycle
SOS cycle is a series of emergency calls and/or messages launched automatically by preconfigured
SOS settings. Depending on your device configuration, SOS cycle can be triggered either manually by
pressing the SOS key or automatically by movement, non-movement or by other pre-configured alarm
functions. SOS cycle events can include calls and messages in different formats.
ManDown alarm
ManDown alarm is an automatic alarm triggering SOS cycle when pre-configured ManDown criteria
is fullfilled. Such triggers can be sufficient vertical or horizontal movement, non-movement, free fall
or impact depending on the pre-configuration of your device. A pre-alarm informs device user of the
coming SOS cycle launch and possibility to stop the alarm launch by moving the device. Depending
on the device configuration and keypad, ManDown alarm function can be controlled also with the
dedicated numeric ManDown key (available only with TWIG 4-digit keypad) or the preconfigured UI
key. Refer to your service provider for ManDown configuration.
Amber alert
Amber alert is a timer based alert function for risky situations. The activated Amber alert launches SOS
cycle automatically when device user is not capable to interrupt it by clicking the device key. Before
launch of SOS cycle, a pre-alarm time is displayed to inform user of the soon starting alarm launch.
Amber alert can be configured for interactive or local mode. Interactive mode activation requires
acceptance from the ARC. Depending on device configuration and keypad, Amber alert function can
be activated by the dedicated numeric Amber alert key (available only with TWIG One 4-digit keypad)
or preconfigured UI key. Refer to your service provider for Amber alert configuration.
Two-way voice calls
Two-way voice calls can be made by pressing menu key, selecting assistance call function, scrolling
configured assistance call numbers with SEND/F1 and END/F2 keys and selecting the pre-configured
number by pressing the menu key. Refer to TWIG configuration guide or your service provider for
device configuration. In addition to emergency calls launched by pressing the SOS key, calls can be
discreet, information and assistance calls. The device may be configured to answer some/all incoming
calls automatically. It may even be, that all incoming calls are blocked and you cannot receive calls.
Sending / receiving messages
In addition to emergency messages defined for SOS cycle, device can send and receive MPTP messages
concerning mostly either remote configuration/activation messages, some notifications, emergency
reports or various types of position messages. The configured MPTP messages are sent autonomously.
TWIG Self-test
TWIG personal alarm self-test leans back to the German standards DIN 0825-1 and DIN 0825-11
requiring a device self-test for available alarm triggers and locating functions. TWIG Self-test ensures
the device user always tests some of the main device functions before starting the device use. When
TWIG self-test is configured in device settings, the device cannot be used before executing the self-test
successfully. Self-test can according to device configuration include testing of the following functions:
Emergency alert by pressing the SOS key, ManDown function, TWIG Remote Button, TWIG Beacon
location, and reporting to Central Station.
Tracking
Device tracking is possible by sending a tracking request message to personal alarm device. After
reception of the tracking request message, device starts sending tracking messages to the same
phone number from which tracking request message was received. Tracking can equally be ended by
sending a message to end tracking.