998-2821
Rev. D
Page 16
Note: In the event the Little Dipper
2
must be removed for service, the mounting
tee opening can be plugged with Plumbing Plug P/N 2820-520. Contact
5.3 Warranty Terms
Turner Designs warrants the Little Dipper
2 and accessories to be free from defects in
materials and workmanship under normal use and service for a period of 12 months from
the date of shipment from Turner Designs with the following restrictions:
Turner Designs is not responsible for replacing parts damaged by accident or
neglect.
Your instrument must be installed according to instructions in the User’s
Manual. Damage from corrosion is not covered. Damage caused by customer
modification of the instrument is not covered.
This warranty covers only Turner Designs products and is not extended to equipment
used with our products. We are not responsible for incidental or consequential
damages, except in those states where this limitation is not allowed. This warranty
gives you specific legal rights and you may have other rights which vary from state to
state.
Damage incurred in shipping is not covered.
5.4 Warranty Service
To obtain service during the warranty period, the owner shall take the following steps:
1. Write, email or call the Turner Designs Technical Support department and describe as
precisely as possible the nature of the problem.
Phone:
1 (877) 316-8049
Email:
2. Carry out any adjustments or tests as suggested by the Technical Support Department.
3. If proper performance is not obtained you will be issued a Return Materials Authorization
number (RMA) to reference. Package the unit, write the RMA number on the outside of
the shipping carton, and ship the instrument, prepaid, to Turner Designs. If the failure is
covered under the warranty terms, the instrument will be repaired and returned free of
charge, for all customers in the contiguous continental United States. For customers
outside of the contiguous continental United States customer pays for shipping duties
and documentation to Turner Designs. Turner Designs pays for return shipment
(custom duties, taxes and fees are the responsibility of the customer).
Plumbing Plug P/N 2820-520
