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My homemade
fries do not turn
out as I expected.
You did not use the right
potato type.
Follow the instructions in this user manual to
prepare home-made fries (see 'Making
home-made fries').
The amount of
ingredients in the fry
basket is too big.
Follow the instructions in this user manual to
prepare home-made fries (see 'Making
home-made fries').
Certain types of
ingredients need to be
shaken halfway through
the cooking time.
Follow the instructions in this user manual to
prepare home-made fries (see 'Making
home-made fries').
The air fryer does
not switch on.
The appliance is not
plugged in.
When you switch on the appliance, you hear the
sound of the working fan. If you do not hear this
sound, check if the plug is inserted in the wall
socket properly.
You have set the timer to
a shorter time than 5
minutes.
Set the timer to a time of 5 minutes or more.I33
Several appliances are
connected to one socket.
Try a different socket and check the fuses. The
air fryer has a power of 1200W.
I see some
damaged spots
inside my
appliance. Is it
dangerous?
Some small spots may
appear inside the
container of the appliance
due to the coating being
touched or scratched
(e.g. when you put the fry
basket or during
cleaning).
This will not happen if you lower the fry basket
into the container properly. If you put the fry
basket at an angle, its side may knock against
the wall of the container, causing small pieces of
coating to chip off. These spots are not harmful,
as the materials used are food-safe.
The lid is full
with water and
the metal area
is discolored.
You cleaned the lid in the
dishwasher.
The lid is not dishwasher-proof. Clean the lid by
hand with some washing-up liquid and a moist
cloth. If there is some water inside the lid, try to
shake the water out of it. The remaining water in
the lid will evaporate during cooking.