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DELETE CLERK/SERVER PASSWORDS

SCREEN 

DISPLAYS

YOUR ACTION

Server 

Setup

Scroll [

] twice Press [F4] for 

Server setup, [F3] for Server Setup 

(Note: [F3] for HCS Menu Only) 

Delete 

Server

Scroll [

] and press [F2] to Delete 

Server 

Sup 

Password

Key supervisor password, press 

[Enter]

Server Id

Key Server ID to modify 

(up to 4 

digits)

, press [Enter] 

Password

Key Server ID or Manager/

Supervisor password, press [Enter]

Server Id

To create another ID, key another 

Server ID, press [Enter], or [Cancel] 

twice to return to main menu

REPORTS: CLERK/SERVER

SCREEN DISPLAYS

YOUR ACTION

Totals Report

Prints totals for all clerks/

servers 

Detail Report

Prints detail information on 

all transactions performed 

by all clerks/servers, or a 

specific clerk/server

Shift Report

Prints transaction totals 

per shift

Clerk/Server Table 

Prints all clerks/servers, 

clerk/server passwords and 

indicates whether the 

clerk/server is logged in, if 

enabled 

Unadjusted Report 

Prints a series of 

settlement reports by date

COMMON ERROR CODES

CODE

DESCRIPTION

ACTION

Batch Full

Terminal has reached batch transaction 

capacity

 

Perform batch settlement

Card Not Supported

Card in use is not supported by terminal

Close Batch

Batch is +90% full 

Perform batch settlement

Expired Card

Card has expired 

Retry or ask for another form of 

payment

Invalid Clrk Id

Clerk number keyed has not been loggedLogin clerk through Clerk Setup

Void Not Allowed

Void attempted on already voided 

transaction

No action 

QUICK ACCESS KEYS

KEY

FUNCTION

DESCRIPTION

1

Shift Menu

Manual Shift Processing: Increment shift number and reset shift number

Auto Shift Processing: View shift numbers, start and end times of shift

3

Feed Paper

Press [3] to feed the paper

Keyboard Lock Press [8] to lock or unlock keyboard

Cash Receipt

Print cash transaction receipt for customer, Transaction not stored in terminal

VMAC Menu

Returns to VMAC menu

*

Summary of Contents for Verifone VX 520

Page 1: ...ON PHONE NUMBERS Visa MasterCard American Express Discover Network QUICK REFERENCE GUIDE Verifone VX 520 Review this Quick Reference Guide to learn how to run a sale settle your batch and troubleshoot terminal responses ...

Page 2: ...asswords and indicates whether the clerk server is logged in if enabled Unadjusted Report Prints a series of settlement reports by date COMMON ERROR CODES CODE DESCRIPTION ACTION Batch Full Terminal has reached batch transaction capacity Perform batch settlement Card Not Supported Card in use is not supported by terminal Close Batch Batch is 90 full Perform batch settlement Expired Card Card has e...

Page 3: ...erver ID press Enter or Cancel twice to return to main menu LOG ON LOG OFF CLERKS SERVERS SCREEN DISPLAYS YOUR ACTION Server Setup Scroll twice Press F4 for Server setup F3 for Clerk Setup Note F3 HCS Menu Only Password Key supervisor password press Enter Log On Server Press F2 Log on a clerk Server Id Key Server ID press Enter Password Key Server ID password press Enter Confirm Press F2 Cancel MO...

Page 4: ...change fees are charged so make sure to void whenever possible Select SOFTPAY FDMS if option appears Select VOID Select No to locate a specific transaction Select Inv to search by Invoice or Acct to search last 4 of card Key Inv or last 4 of CC Press Enter Terminal will NOT connect to host Merchant receipt will print Select Yes to print customer receipt copy No to skip customer copy Refund sale ha...

Page 5: ...u process You ll ensure the lowest possible rates by batching regularly Please reach out to Dharma Support if you d like to enable automatic batching within your terminal Select SOFTPAY FDMS if option appears Select More key purple key on the far left Select SETTLEMENT Terminal will print report Terminal will connect to host Terminal will print confirmation slip ...

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