Tunstall ComStation, User Manual, Page: 28 / 48

Call handling
26
Call handling
21 Call types and categories
Call category Call type
Calls
(low priority)
Call A patient has raised a call or the
plug has been disconnected from
the connection socket.
WC call A call is raised in a WC room.
Door call
(Display: Door) Somebody raised a call at the en‐
trance door.
Telephone call
(Display: Tel.Call) The telephone in the duty room is
ringing.
Emergency calls Emergency call 1
(Display: Emerg. 1) Staff 1 have raised a call with
their presence logged.
(medium priority)
Emergency call 2
(Display: Emerg. 2) Staff 2 have raised a call with
their presence logged.
WC emergency call
(Display: Emerg.WC) Staff have raised a WC call with
their presence logged.
Diagnostic call
(Display: Dia.Call) A medical monitoring device has
raised a call. That can be, for ex‐
ample, a monitor that has auto‐
matically raised a call when val‐
ues have exceeded specified pa‐
rameters.
Code blue /
Cardiac alarm
(high priority)
Code blue /
Cardiac alarm
(Display: Alarm) A call is raised via a specific
code blue / cardiac alarm button.
Special staff (e.g. resuscitation
team) are required.
It is important that you know the call types as this will
provide an indication for what type of help a patient may
need.