TruVision TVF-5201 Configuration Manual Download

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Summary of Contents for TVF-5201

Page 1: ...TruVision 6MP and 12MP 360 Camera Configuration Manual P N 1073657 EN REV B ISS 08JUL21 ...

Page 2: ... to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense FCC conditions This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This Device must accept any ...

Page 3: ...sorted municipal waste in the European Union See the product documentation for specific battery information The battery is marked with this symbol which may include lettering to indicate cadmium Cd lead Pb or mercury Hg For proper recycling return the battery to your supplier or to a designated collection point For more information see www recyclethis info Contact information EMEA https firesecuri...

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Page 5: ...ining RS 485 settings 17 Maintenance 17 Configuring the network settings 19 Recording parameters 26 Video image 29 OSD On Screen Display 33 Privacy masks 34 Picture overlay 35 Motion detection alarms 36 Video tampering 41 Alarm inputs and outputs 42 Exception alarms 43 Audio exception detection 44 Intrusion detection 46 Cross line detection 48 Region entrance detection 50 Region exiting detection ...

Page 6: ...ra management 75 User management 75 RTSP authentication 78 IP address filter 78 Defining the security service 79 Restore default settings 80 Import export a configuration file 80 Upgrade firmware 80 Reboot camera 82 Camera operation 83 Log on and off 83 Live view mode 83 Play back recorded video 83 Snapshots 86 Search event logs 86 Operating PTZ control 88 Index 91 ...

Page 7: ...onsibility for errors or omissions Product Warnings YOU UNDERSTAND THAT A PROPERLY INSTALLED AND MAINTAINED ALARM SECURITY SYSTEM MAY ONLY REDUCE THE RISK OF EVENTS SUCH AS BURGLARY ROBBERY FIRE OR SIMILAR EVENTS WITHOUT WARNING BUT IT IS NOT INSURANCE OR A GUARANTEE THAT SUCH EVENTS WILL NOT OCCUR OR THAT THERE WILL BE NO DEATH PERSONAL INJURY AND OR PROPERTY DAMAGE AS A RESULT THE ABILITY OF CAR...

Page 8: ...for replacement batteries Warranty Disclaimers CARRIER HEREBY DISCLAIMS ALL WARRANTIES AND REPRESENTATIONS WHETHER EXPRESS IMPLIED STATUTORY OR OTHERWISE INCLUDING ANY IMPLIED WARRANTIES THE WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE USA only SOME STATES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU YOU MAY ALSO HAVE OTHER LEGAL...

Page 9: ...ned for refer to the data sheet and user documentation For the latest product information contact your local supplier or visit us online at firesecurityproducts com The system should be checked by a qualified technician at least every 3 years and the backup battery replaced as required Advisory messages Advisory messages alert you to conditions or practices that can cause unwanted results The advi...

Page 10: ...is the configuration manual for the following TruVision IP camera models TVF 5201 TruVision 6MP 360 IP Dome indoor 1 29 mm TVF 5202 TruVision 12MP 360 IP Dome indoor 1 29 mm TVF 5203 TruVision 6MP 360 IP Dome outdoor 1 29 mm TVF 5204 TruVision 12MP 360 IP Dome outdoor 1 29 mm ...

Page 11: ... web browser To change the web browser s security level 1 In Internet Explorer click Internet Options on the Tools menu 2 On the Security tab click the zone to which you want to assign a web site under Select a web content zone to specify its security settings 3 Click Custom Level 4 Change the ActiveX controls and plug ins options that are signed or marked as safe to enable Change the ActiveX cont...

Page 12: ...l browser functionality Activating the camera When you first start up the camera the Activation window appears You must define a high security admin password before you can access the camera There is no default password provided You can activate a password via a web browser and via TruVision Device Manager Warning When the 360 camera is operating the surface of the housing will be hot to the touch...

Page 13: ...firm the password 5 Click OK to save the password and enter the live view interface Activation via TruVision Device Manager 1 Run the TruVision Device Manager to search for online devices 2 Check the device status from the device list and select the inactive device 3 Enter the password in the password field and confirm it Note A valid password range must be between 8 and 16 characters You can use ...

Page 14: ... web browser to view record and play back recorded videos as well as manage the camera from any PC with access to the same network as the camera The browser s easy to use controls provide quick access to all camera functions If there is more than one camera connected over the network open a separate web browser window for each individual camera Note For accurate analysis Ceiling Mount should be se...

Page 15: ...arm Exception and Operation 6 Configuration Click to display the configuration window for setting up the camera 7 Admin Displays current user logged on 8 Help Click to find function 9 Logout Click to log out from the system This can be done at any time 10 Live view toolbar Click to manually capture the snapshot Click to manually start stop recording Click to start stop digital zoom function Note A...

Page 16: ... is the close up view of a defined area within the 360 View or Panoramic View Table 1 Description of display control panel Name Description Mount Type Ceiling mount Wall mount Table mount Software display mode 360 view 180 panoramic view 360 panoramic view Live view with a 360 panoramic view and a PTZ view Live view with a 360 panoramic view and eight PTZ views Live view with a 360 panoramic view ...

Page 17: ...g ability of your PC Hardware display means that the obtained live view video is decoded by the camera itself Note When the selected mount type is Table and the hardware display mode is Live view with four PTZ views or Live view with one 360 view and three PTZ views the pan operation is opposite from what is expected When the pan moves left the real direction is right When the pan moves right the ...

Page 18: ...12 TruVision 6MP and 12MP 360 Camera Configuration Manual Live view with a cylinder view Live view with one 360 view and three PTZ views ...

Page 19: ...mera remotely using your PC Web browser options may vary depending on camera model There are two main folders in the configuration panel Local configuration Configuration Local configuration Use the Local Configuration menu to manage the protocol type live view performance and local storage paths In the Configuration panel click Local Configuration to display the local configuration window See Fig...

Page 20: ...target is dynamically displayed near the target in the live image The feature information of different functions are different For example ID and waiting time for Queue Management height for People Counting etc Snapshot Image Format Specifies the snapshot format as JPEG or BMP 2 Record File Settings Video File Size Specifies the maximum file size Options include 256 MB 512 MB and 1G Save Video Fil...

Page 21: ...e page 19 for further information 4 Video Audio Defines recording parameters See page 21 for further information 5 Image Defines the image parameters OSD settings overlay text and privacy masking See page 26 for further information 2 Alarm Event Defines motion detection tamper proof alarm input output exception and snapshot configuration See pages 36 to 54 for further information 3 Storage Defines...

Page 22: ...es that they are all synchronized To define the system time and date 1 Click Configuration System Time Settings 2 From the Time Zone drop down menu select the time zone that is the closest to the camera s location 3 Under Time Sync select one of the options for setting the time and date Synchronize with an NTP server Select NTP and enter the server NTP address The time interval can be set from 1 t...

Page 23: ...t to an analog PTZ camera using a 360 camera to control PTZ movement You need to configure these parameters before connecting the camera to any devices To set up RS 485 settings 1 Click Configuration System RS485 2 Select the RS 485 port parameters Note The Baud Rate PTZ Protocol and PTZ Address parameters should be exactly the same as the PTZ camera parameters 3 Click Save to save changes Mainten...

Page 24: ...al or WLAN function Restore action does not restore the related settings of mentioned functions to default 3 Information Export Device Parameters Click to export the current configuration file of the camera This operation requires admin password to proceed Diagnose Information Click to download log and system information 4 Import Config File Configuration file is used for the batch configuration o...

Page 25: ...p and 100M Full dup DHCP Enable to automatically obtain an IP address and other network settings from that server IPv4 Address Enter the IPv4 address of the camera IPv4 Subnet Mask Enter the IPv4 subnet mask IPv4 Default Gateway Enter the IPv4 gateway IP address IPv6 Mode Enter the IPv6 mode Manual DHCP or Router Advertisement IPv6 Address Enter the IPv6 address of the camera IPv6 Subnet Prefix Le...

Page 26: ... used for remote internet browser access Enter the port used for the Internet Explorer IE browser Default value is 80 RTSP Port RTSP Real Time Streaming Protocol is a network control protocol designed for use in entertainment and communications systems to control streaming media servers Enter the RTSP port value The default port number is 554 HTTPS Port HTTPS Hyper Text Transfer Protocol Secure al...

Page 27: ...ngs MTU settings and Multicast Address 3 If the DHCP server is available select DHCP 4 If the DNS server settings are required for some applications e g sending email you should configure the Preferred DNS Server or Alternate DNS Server 5 Click Save to save changes To define the DDNS parameters 1 From the menu toolbar click Configuration Network DDNS 2 Select Enable DDNS to enable this feature 3 S...

Page 28: ...5535 3 Enter the IP address and port if you want to upload the alarm information to the remote alarm host Also select the Notify Alarm Recipient option in the normal Linkage of each event page 4 Click Save to save changes To set up the NAT parameters 1 Click Configuration Network NAT 2 Select the NAT check box 3 Select Port Mapping Mode to be Auto or Manual When you choose Manual mode you can set ...

Page 29: ...ed you have the option to use the Device Name Device Number or Device IP for the name of the directory and when the Subdirectory is selected you can use the Camera Name or Camera No as the name of the directory Upload Picture To enable uploading the snapshots to the FTP server 3 Click Save to save changes To set up the email parameters 1 In Configuration Network click the Email tab to open its win...

Page 30: ...d Confirm Confirm the password Receiver1 The name of the first user to be notified Receiver s Address1 The email address of user to be notified Receiver2 The name of the second user to be notified Receiver s Address2 The email address of user to be notified Receiver3 The name of the second user to be notified Receiver s Address3 The email address of user to be notified 3 Click Test to test the ema...

Page 31: ...he certificate to the device To define the QoS parameters 1 From the menu toolbar click Configuration Network QoS 2 Configure the QoS settings including Video Audio DSCP Event Alarm DSCP and Management DSCP The valid value range of the DSCP is 0 63 The bigger the DSCP value is the higher the priority is 3 Click Save to save changes To define the 802 1X parameters 1 From the menu toolbar click Conf...

Page 32: ...er descriptions 1 Video Stream Type Specifies the streaming method used Options include Main Stream Normal Sub Stream Note The Third stream is only available when the this function is enabled in System System Service Stream Content Specifies the stream type you wish to record Select Video Stream to record video stream only Select Video Audio to record both video and audio streams Note Video Audio ...

Page 33: ...in Profile I Frame Interval A video compression method It is strongly recommended not to change the default value 50 SVC Scalable Video Coding is an extension of the H 264 AVC standard Select OFF ON to disable enable the SVC function Select Auto and the device will automatically extract frames from the original video when the network bandwidth is insufficient Smoothing Adjust the smoothness of the...

Page 34: ...f interest on the image Up to four regions can be drawn 3 Choose the stream type to set the ROI encoding 4 Enable Fixed Region to manually configure the area Region No Assign a number to the region ROI Level Choose the image quality enhancing level Region Name Set the desired region name Dual VCA Video Content Analysis When Dual VCA mode is enabled the camera sends video analytics results metadata...

Page 35: ... Audio panel click the Display Info On Stream tab to open its window 2 Select the check box to enable Dual VCA 3 Click Save to save changes Video image You may need to adjust the camera image depending on the camera model or location background in order to get the best image quality You can adjust the brightness contrast saturation hue and sharpness of the video image See Figure 7 below for more i...

Page 36: ...for both modes The image settings are Image Adjustment Exposure Settings Day Night Switch Backlight Settings White Balance Image Enhancement and Video Adjustment Common Set each image parameter individually for D N switch Default Only use default settings Custom 24 h settings Customize the camera switch schedule for 24 hour settings There are three tabs to configure the Custom 24 hour settings Com...

Page 37: ...ris mode Exposure Time The exposure time controls the length of time that the aperture is open to let light into the camera through the lens Select a higher value if the image is dark and a lower value to see fast moving objects 4 Day Night Switch Day Night Switch Defines whether the camera is in day or night mode The day color option could be used for example if the camera is located indoors wher...

Page 38: ... what the color white looks like Based on this information the camera will then continue to display all colors correctly even when the color temperature of the scene changes such as from daylight to fluorescent lighting for example Select one of the options MWB Manually adjust the color temperature to meet your own requirements AWB1 Apply for small range of 2500 to 9500K for environments where the...

Page 39: ...is function enabled Note Click the Default button to default all the image settings OSD On Screen Display In addition to the camera name the camera also displays the system date and time on screen You can also define how the text appears on screen To position the date time and name on screen 1 From the menu toolbar click Configuration Image OSD Settings 2 Select the Display Name check box to displ...

Page 40: ...ext The text flashes on and off 8 Select the desired OSD size 9 Select the desired font color 10 Select the desired alignment Custom Align Left or Align Right 11 Click Save to save changes Note If the display mode sets as transparent the text varies according the background With some backgrounds the text may be not easily readable Privacy masks Privacy masks let you conceal sensitive areas such as...

Page 41: ... Draw Area 4 Click and drag the mouse in the live video window to draw the mask area Note You are allowed to draw up to four areas on the same image 5 Click Stop Drawing to finish drawing or click Clear All to clear all of the areas you set without saving them 6 Click Save to save changes Picture overlay Picture overlay enables you to overlay a picture on the image This function enables a certain ...

Page 42: ...rs to an alarm triggered when the camera detects motion However the motion alarm is only triggered if it occurs during a programmed time schedule Select the level of sensitivity to motion as well as the target size so that only objects that could be of interest can trigger a motion recording For example the motion recording is triggered by the movement of a person but not that of a cat You can def...

Page 43: ...uration allows you to set the sensitivity level of the motion detection see Figure 9 item 4 Advanced configuration gives you much more control over how motion is detected It lets you set the sensitivity level as well as define the percentage of the motion detection area that the object must occupy select day or night mode and set up eight differently configured defined areas To set up motion detec...

Page 44: ...ddress when there is a motion detection alarm Note You must configure email settings before enabling this option See To set up the email parameters on page 23 for further information If you want to send the event snapshot together with the email Select the Attached Snapshot option Notify Alarm Recipient Send an exception or alarm signal to remote management software when an event occurs Upload to ...

Page 45: ...urs in real time Note Select Local Configuration Enable Meta Data Overlay Disable if you do not want the detected objects displayed with the green rectangles 3 Select Advanced mode from the Configuration drop down list 4 Under Image Settings select OFF Auto D N Switch or Scheduled D N settings Default is OFF Auto D N Switch and Scheduled D N settings allow you to set different settings for day and...

Page 46: ...efore enabling this option See To set up the email parameters on page 23 for further information If you want to send the event snapshot together with the email select the Attached Snapshot option Notify Alarm Recipient Send an exception or alarm signal to remote management software when an event occurs Upload to FTP Memory Card NAS Capture the image when an alarm is triggered and upload the snapsh...

Page 47: ...e lens is covered and to take an alarm response action Figure 10 Video Tampering window To set up tamper proof alarms 1 From the menu toolbar click Configuration Alarm Event Video Tampering 2 Select the Enable Video Tampering check box 3 Move the Sensitivity slider to set the detection sensitivity 4 Edit the arming schedule for video tampering The arming schedule configuration is the same as that ...

Page 48: ...linkage method Send Email Send an email to a specified address when there is a motion detection alarm Note You must configure email settings before enabling this option See To set up the email parameters on page 23 for further information If you want to send the event snapshot together with the email select the Attached Snapshot option Notify Alarm Recipient Send an exception or alarm signal to re...

Page 49: ... output remains in effect after the alarm occurs 4 Set the arming schedule for the alarm input See To set up motion detection on page 36 for more information 5 Click Save to save changes Exception alarms You can set up the camera to notify you when irregular events occur and how you should be notified These exception alarms include HDD Full All recording space of NAS is full HDD Error Errors occur...

Page 50: ...to send the event snapshot together with the email select the Attached Snapshot option Notify Alarm Recipient Send an exception or alarm signal to remote management software when an event occurs Trigger Alarm Output Trigger external alarm outputs when an event occurs Select Select All or each individual alarm output Note This option is only supported by cameras that support alarm output 4 Click Sa...

Page 51: ...in sound Notes Sensitivity Range 1 100 the smaller the value the larger the change needs to be to trigger detection Sound Intensity Threshold Range 1 100 it can filter the sound in the environment The louder the environment sound the higher the value needs to be You can adjust it according to the real environment You can view the real time volume of the sound on screen 5 Click Arming Schedule to s...

Page 52: ...P you must first configure the FTP settings See To define the FTP parameters on page 23 for further information Enable the Upload Type option To upload the snapshot to FTP and NAS when motion detection or an alarm input is triggered you must also enable Enable Event triggered Snapshot under the snapshot parameters See Snapshot parameters on page 58 for further information Trigger Channel Triggers ...

Page 53: ... 4 Select the region to be configured from the drop down list and define its time threshold and size sensitivity value Threshold This is the time threshold that the object remains in the region If you set the value as 0 s the alarm is triggered immediately after the object enters the region The range is between 0 and 10 Sensitivity The sensitivity value defines the size of the object that can trig...

Page 54: ...rs on page 23 for further information Enable the Upload Type option To upload the snapshot to FTP and NAS when motion detection or an alarm input is triggered you must also enable Enable Event triggered Snapshot under the snapshot parameters See Snapshot parameters on page 58 for further information Trigger Alarm Output Trigger external alarm outputs when an event occurs Select Select All or each ...

Page 55: ...nd alarms are triggered A B Only an object crossing the pre defined line from the A to the B side can be detected and trigger an alarm B A Only an object crossing the pre defined line from the B to the A side can be detected and trigger an alarm 5 Set the sensitivity level 4 between 1 and 100 The higher the value the more easily the cross line detection action can be detected 6 If desired select a...

Page 56: ...first configure the FTP settings See To define the FTP parameters on page 23 for further information Enable the Upload Type option To upload the snapshot to FTP and NAS when motion detection or an alarm input is triggered you must also enable Enable Event triggered Snapshot under the snapshot parameters See Snapshot parameters on page 58 for further information Trigger Alarm Output Trigger externa...

Page 57: ...on Max Size The maximum size of a valid target Targets larger than this will not trigger detection Min Size The minimum size of a valid target Targets smaller than this will not trigger detection 6 Click Stop Drawing when finish drawing 7 Drag the slider to set the sensitivity value Sensitivity Range 1 100 Sensitivity stands for the percentage of the body part of an acceptable target that enters t...

Page 58: ... Configuration Event Smart Event Region Exiting Detection 2 Select the Enable check box to enable the function 3 Select the region to be configured from the drop down list 4 Click Area Settings Click the Draw Area button and then draw a rectangle on the image as the designated region When you draw the rectangle all lines should connect end to end to each other Up to four areas are supported Click ...

Page 59: ...action when at least 40 of the body part enters the region 8 Repeat the above steps to configure other regions Up to four regions can be set You can click the Clear button to clear all pre defined regions 9 Click Arming Schedule to set the arming schedule 10 Click Linkage Method to select the linkage methods Select one or more response methods for the system when a region exit detection alarm is t...

Page 60: ...tection Sensitivity Range 5 100s Sensitivity stands for the percentage of the body part of an acceptable target that enters the pre defined region Sensitivity 100 S1 ST 100 Where S1 stands for the target body part that enters the pre defined region and ST stands for the complete target body Example If you set the value as 60 the action can only be counted as a region entrance action when at least ...

Page 61: ...valid target Targets smaller than this will not trigger detection 7 Click Stop Drawing when finish drawing 8 Set the time threshold for object removal detection Threshold Range 5 100 s the threshold for the time of the objects removed from the region If you set the value as 10 alarm is triggered after the object disappears from the region for 10 s 9 Drag the slider to set the sensitivity value Sen...

Page 62: ...d provides a backup in case of network failure The SD card is not provided with the camera The selected recording schedule applies to all alarm types Figure 12 Record schedule window Pre record time The pre record time is set to start recording before the scheduled time or event For example if an alarm triggers recording at 10 00 and the pre record time is set to 5 seconds the camera starts to rec...

Page 63: ...hole week All Day recording or for specific days of the week If you have selected All day select one of the record types to record from the drop down list Continuous This is continuous recording Motion Video is recorded when the motion is detected See page 36 Alarm Video is recorded when the alarm is triggered via the external alarm input channels Besides configuring the recording schedule you hav...

Page 64: ... you must also define the arming schedule in order to trigger motion detection or alarm input recording Snapshot parameters You can configure scheduled snapshots and event triggered snapshots The captured snapshots can be stored in the SD card if supported or the NAS You can also upload the snapshots to an FTP server You can set up the format resolution and quality of the snapshots The quality can...

Page 65: ...y of the snapshot 5 Enter the time interval between two snapshots Select the unit of time from the drop down list milliseconds seconds minutes hour or day 6 Set the schedule for when you want snapshots to be taken Enter the desired schedule for each day of the week Click advanced to select stream type such as main stream Normal 7 Click Save to save changes To set up event triggered snapshots 1 Fro...

Page 66: ... Click Save to save changes Formatting the storage devices Use the storage management window to display the capacity free space available and the working status of the HDD of the NAS and the SD card in the camera You can also format these storage devices Before formatting the storage device stop all recording Once formatting is completed reboot the camera as otherwise the device will not function ...

Page 67: ...to activate the settings Configuring NAS settings You can use a network storage system NAS to remotely store recordings To configure record settings please ensure that you have the network storage device within the network The NAS disk should be available within the network and correctly configured to store the recorded files log files etc Notes 1 Up to eight NAS disks can be connected to the came...

Page 68: ... 10 If Ceiling Mount is not selected the Application tab will not be visible during setup The people counting option is only available when Ceiling Mount and a 360 View mode are selected Notes The detection of targets is influenced by the validity parameters and minimum and maximum size of targets which are set under the Heat Map menu See Heat map on page 65 Depending on the shape of the detected ...

Page 69: ...n directly below the camera and it should cover the entire entrance exit region Draw the detection line where people do not linger to improve the accuracy of the count The detection line should be drawn within the red count area Otherwise you will get a Parameter Error when saving 2 Click and drag the detection line to adjust its position 3 Click and drag the two end points of the detection line t...

Page 70: ...ngs 4 Move the mouse to the end of each day A copy dialogue box pops up You can copy the current settings to other days of the week 5 Click Save to save the settings Note The time periods cannot overlap Up to eight periods can be configured for each day C Linkage method 1 Under the Actions submenu select the linkage method Enable the linkage method Notify Alarm Recipient to send an exception or al...

Page 71: ...t up a daily reset time or you can reset the counter manually by clicking Manual Reset Heat map A heat map is a color coded graphical representation of the movement of people through a scene The colors correspond to the amount of traffic and the amount of time spent stationary in the configured scene Heat maps are most commonly used for retail applications to measure customer interaction within a ...

Page 72: ...ection 3 Click Stop Drawing when finished drawing 4 Set the validity value The range is between 0 and 100 Validity The camera uses this value to judge if a target it detects is a valid or not An invalid target will not be included in the statistics The higher value the lower the number of targets detected Important The validity value also impacts target detection for intersection analysis see Inte...

Page 73: ... shielded area in which no heat map analysis will be done Click to draw a shielded area Draw an area by left clicking the end points in the live view window and right clicking to complete the area drawn The drawn area can have up to 10 sides Up to four shielded areas can be drawn Click to delete all drawn areas Note Shielded areas cannot be drawn if live view stops 10 Click Save to save the settin...

Page 74: ...ides Each side of the defined intersection area monitors one direction of flow 3 Adjust the arrow direction on each side of the polygon area The arrow indicates the direction of flow leaving the intersection area 4 Under Email Reports select the frequency of sending email reports daily report weekly report monthly report or annual report Intersection analysis reports will be sent to all configured...

Page 75: ...ou start You have to configure the People Counting setting before you can view and download the people counting data from the application tab Refer to the section People counting on page 62 for detailed information To obtain people counting statistics 1 From the menu toolbar click Application People Counting Statistics 2 Select the report type from the drop down list Daily Report Weekly Report Mon...

Page 76: ...anual 4 Select the start time and then click Counting The counting result displays in the statistic result area Click Table Bar Chart or Line Chart to display the result in different ways Example of table format Example of bar chart Example of line chart ...

Page 77: ...cs 2 Select the report type from the drop down list Daily Report Weekly Report Monthly Report or Annual Report The daily report calculates the data on the date you selected The weekly report calculates for the week in which your selected date belongs The monthly report calculates for the month in which your selected date belongs The annual report calculates for the year in which your selected date...

Page 78: ...me or People number of the pre defined area is calculated by hour day or month Click the Export button to export the data to an Excel file Figure 17 Example of a time heat map weekly report Note It is recommended that you do not adjust the electronic lens after the installation is completed as this may cause some inaccuracy to the data ...

Page 79: ... from each of the other arrow points In the example below the Flow in is E and the results show the flow of people from E to each of the other five arrows The flow out arrows are always shown in alphabetical order You can set up the analysis on how you want to be notified of these results such as by email for example See the section Intersection analysis on page 67 for further information Note The...

Page 80: ... Weekly report Monthly report or Annual report The daily report calculates the data on the date you selected The weekly report calculates for the week in which your selected date belongs The monthly report calculates for the month in which your selected date belongs The annual report calculates for the year in which your selected date belongs 4 Select the statistics time for the dates during which...

Page 81: ...listed in this manual When new users are added to the list the administrator can modify permissions and password of each user See Figure 19 below Figure 19 User management window Passwords limit access to the camera and the same password can be used by several users When creating a new user you must give the user a password There is no default password provided for all users Users can modify their...

Page 82: ...tion of his her own account An operator cannot create or delete other users User This user has the permission of live view playback and log search However they cannot change any configuration settings Add and delete users The administrator can create up to 31 users Only the system administrator can create or delete users To add a user 1 From the menu toolbar click Configuration Security Users 2 Se...

Page 83: ...down Reboot Remote Notify Alarm Recipient Trigger Alarm Output Remote Video Output Control Remote Serial Port Control 7 Click OK to save the settings To delete a user 1 Select the desired user under the User tab 2 Click Delete button A message box appears Note Only the administrator can delete a user 3 Click Save to save the changes Modify user information You can easily change the information abo...

Page 84: ...ion 2 Select the RTSP Authentication type Digest basic or Digest in the drop down list 3 Select the WEB Authentication type Digest basic or Digest in the drop down list 4 Click Save to save the changes IP address filter This function allows you to give or deny access rights to defined IP addresses For example the camera is configured so that only the IP address of the server hosting the video mana...

Page 85: ... Click Clear to delete all the IP addresses 7 Click Save to save the changes Defining the security service This function enables Telnet and let you define its password It is only used by Technical Support Figure 22 Security service window To enable the illegal login lock 1 Click Configuration Security Security Service 2 Select the Enable Illegal Login Lock check box 3 Click Save to save the change...

Page 86: ... configuration settings to camera or if you want to make a backup of the settings Note Only the administrator can import export configuration files To import export configuration file 1 In Camera Configuration System click the Maintenance tab to open its window 2 Click Browse to select the local configuration file and then click Import to start importing configuration file 3 Click Device Parameter...

Page 87: ...a 4 Click Upgrade You will receive a prompt asking you to reboot the camera 5 When the upgrade is finished the device will reboot automatically The browser will also be refreshed To upgrade the firmware via TruVision Device Manager 1 In the FW upgrader panel select a device or hold the Ctrl or Shift key to select multiple devices for simultaneous upgrading 2 Click the Browse button to locate the f...

Page 88: ...t camera It is easy to reboot the camera remotely To reboot the camera through the web browser 1 In Camera Configuration System click the Maintenance tab 2 Click the Reboot button to reboot the device 3 Click OK in the pop up message box to confirm reboot operation ...

Page 89: ...lect the language of the Browser It supports several languages Figure 23 Login dialog box Live view mode Once logged in click Live View on the menu toolbar to access live view mode See Figure 1 on page 9 for the description of the interface Play back recorded video You can easily search and play back recorded video in the playback interface Note You must configure NAS or insert an SD card in the c...

Page 90: ... is played back play stop slow and fast forward playback 5 Archive functions Click these buttons for the following archive actions Capture a snapshot image of the playback video Start Stop clipping video files 6 Audio control Modify the audio level 7 Time bar The vertical bar shows where you are in the playback recording The current time and date are also displayed 8 Download functions Download vi...

Page 91: ...ck the Search button to search for the required recorded file 4 Click to search the video file 5 In the pop up window select the box of the video file and click Download to download the video files To archive a recorded video segment during playback 1 While playing back a recorded file click to start clipping Click it again to stop clipping A video segment is created 2 Repeat step 1 to create addi...

Page 92: ...ection Intrusion Detection Region Entrance Detection Region Exiting Detection Unattended Baggage Detection or Object Removal Detection 3 Select the start time and end time 4 Click Search to search the matched snapshot 5 Select the check box for snapshots and click Download to download the selected snapshots Search event logs You must configure NAS or insert a SD card in the dome camera to be able ...

Page 93: ...d end recording time Table 2 Types of logs Log type Description of events included Alarm Start Motion Detection Stop Motion Detection Start Tamper proof Stop Tamper proof Exception Invalid Login HDD Full HDD Error Network Disconnected and IP Address Conflicted Operation Power On Unexpected Shutdown Remote Reboot Remote Login Remote Logout Remote Configure parameters Remote upgrade Remote Start Rec...

Page 94: ... page click to show the PTZ control panel and click to hide it Figure 26 PTZ control panel Icon Description Directional buttons Controls the movements and directions of the PTZ Center button is used to start auto pan by the camera Adjust Zoom out Zoom in Adjust Focus Focus Adjust Iris Iris Adjust the speed of pan tilt movements Turns on off the LED This function is supported by cameras with a RS 4...

Page 95: ... show the PTZ control panel 2 Click the directional zoom buttons on the PTZ control panel to adjust the PTZ view as desired 3 Select a preset number from the preset list 4 Click the icon to save the current PTZ View as the preset The preset name turns from grey to black To call up a preset 1 Click to show the PTZ control panel 2 Select the preset number from the Preset list 3 Click the icon to cal...

Page 96: ...e a preset 4 Set the preset number speed and dwell time for each preset You can adjust the order of presets by using and 5 Click OK to save preset tour path Note Up to 32 patrol paths can be set and each path supporting up to16 key points To call a preset tour 1 Click to show the PTZ control panel 2 Select the preset tour path number from the drop down list 3 Click the icon to start the selected p...

Page 97: ...bject removal 53 region entrance 49 region exiting 51 unattended baggage 52 display control 9 display information set up 32 dual VCA 27 E email parameters set up 22 events search logs 85 exception alarms types 42 F firmware upgrade 79 use TruVision Navigator 80 H hard drive capacity 59 card full 59 formatting 59 hardware display mode 9 heat map statistics 70 HDD error alarm 42 HDD full alarm 42 he...

Page 98: ... camera 16 81 record playback 82 recording parameters 25 recoding schedule 55 region of interest 27 restore default settings 16 RS 485 set up 16 RTSP authentification 77 S SDHC card formatting 59 free space available 59 self signed certificate set up 23 snapshot setup event triggered snapshots 57 scheduled snapshots 57 snapshots archive snapshots 84 software display mode 9 streaming main sub setup...

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