Easy Scan 9600 Plus
20
Scan is of bad
quality.
Resolution is too
low.
Set the resolution to 300
DPI (Chapter 5.2.1).
Number of colours
of display adapter
is set too low.
Adjust your display adapter
to a minimum of 65,536
colours.
Glass surface is
dirty.
Clean the glass surface.
The printer does not
respond.
Printer is
incompatible.
The printer connection of
the scanner can have
problems with a number of
printers. You are advised to
add a printer card.
Scanner is not
connected to the
electrical mains.
Make sure that the scanner
is connected to the electrical
mains.
Printer works
according to the
GUI principle.
Use a separate printer card,
or connect your printer
directly to the parallel port if
you want to print.
Error message
during scanning.
The hard disk is
full.
You need 3 times the room
of the item to be scanned
on your hard disk as
available dis space. The
required space can be
viewed in the TWAIN
window. Free some space
or choose a lower
resolution.
Resolution is too
high.
Choose 300 DPI maximally
when scanning an A4-
format document.
Too large a surface
is selected.
Choose 4800 or 9600 DPI
only for small originals (5x5
mm).
Check the FAQ and the latest version of the driver at www.trust.com
on the Internet.
