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EN
Manufacturer’s Warranty
(European Union)
1. Scope of Manufacturer’s Warranty
As the Manufacturer of the appliance, Truma undertakes a warranty
towards the Consumer that covers any material and/or manufacturing
defects of the appliance.
This Warranty is applicable in EU member states as well as in Iceland,
Norway, Switzerland and Turkey. A Consumer is the natural person
who was the first one to purchase the appliance from the Manufac-
turer, OEM or dealer and who neither resold the appliance in a com-
mercial or self-employed professional capacity nor installed it for a
third party in such a capacity.
The Manufacturer’s Warranty covers any of the aforementioned
defects that occur within 24 months upon concluding the purchase
agreement between the seller and the Consumer. The Manufacturer
or an authorised service partner undertakes to remedy such defects
through subsequent fulfilment, i.e. at its discretion either by repairing
or replacing the defective item. Defective parts shall become the
property of the Manufacturer or the authorised service partner. If the
appliance is no longer manufactured at the time of defect notification
and if replacement delivery has been opted for, then the Manufacturer
may deliver a similar product.
If the Manufacturer remedies a defect under its Warranty commit-
ment, the term of the Warranty shall not start again with regard to the
repaired or replaced parts; rather, the original warranty period shall
continue to be applicable to the appliance. Only the Manufacturer
itself or an authorised service partner shall be entitled to conduct a
