Lost data?
Q:
A:
Some data loss can be caused by an unstable power supply
during the transfer process. Our company does take
responsibility for any files that are lost or damaged. We
strongly recommend that our customers keep back-up
copies of all important files.
Why do different songs play at different volumes?
Q:
A:
Depending on how a song is recorded, and how the
volume levels were set at that time, songs can have different
volumes levels and some can sound much louder than
others.
My player won’t start, what has happened?
Q:
A:
Could the following have occurred?
During an upgrade of the player’s hardware, an
accidental error might have occurred or the USB cable
was unplugged.
1)
The Flash disk has been physically damaged.
2)
An unreliable power supply has resulted in an
automatic power off after start up.
3)
Why can some files, which are smaller in size than the
available space on the player, still not be transferred?
Q:
The CMOS chip inside the player allocates 16KB or 32KB
to one memory track. A one Byte file will take one track.
Therefore some files are smaller than the available memory
but still cannot be transferred to the player.
A:
Why I can only download a limited quantity of files into
my player while there is plenty of space on it?
Q:
A:
The number of files you can store in the ROOT directory of
a local disk largely depends on the length of file names. The
longer the file name is, the fewer files. A maximum number
of 512 files are allowed to be stored in the ROOT directory.
Note that this restriction only applies to the ROOT directory.
Create as many folders as you need to store more files.
How do I create new folders in my MP3 player?
Q:
A:
Connect the MP3 player to your PC using the supplied USB
cable. In the Removable Disk window, select File > New >
Folder.
“Pic’N Roll” is a registered trademark in the US Patent & Trademark
Office. All other product or service names are the property of their
respective owners.
2005 Truly (U.S.A.) Inc. All Rights Reserved. Specifications are subject
to change without notice.
Technical Support
Please visit our website at www.picnroll.com for the latest product
information & downloads. If you are unable to find the solution
in the FAQs, please contact us at
, or
call us at 1-866-pic-n-roll (1-866-742-6765).
12
