create a Group Conference - public or private in Group conferences tab;
type the IP camera address in Add by ID field (ID field is located in Add participants tab, when
following the Participants link on Conference Creation), click
Add
and
Apply
;
run the video conference:
3.2.3.8. Troubleshooting
SIP-terminals do not connect with TrueConf Server
Description
Possible reason
Solution of the problem
SIP terminals cannot
connect with TrueConf
Server.
Invalid IP address
in the TrueConf
Server
configurations.
Check rightness and correspondence of the data in
the SIP Gateway tab of the configuration wizard:
Address: an IP address of the network interface
used for TrueConf gateway;
Server: IP of the host interface, which is used for
VoIP/SIP server.
TrueConf Server
is offline or has
intermediate
status.
Run TrueConf Server by clicking System/Start.
Absent or
incorrect
parameters of
TrueConf Sever
on the SIP
terminal.
Indicate valid IP address and TrueConf Server port in
the parameter window of the SIP-terminal.
Invalid input
format for
conference
parameters.
Please refer to SIP endpoint user’s guide to check
input format for conference parameters.
TrueConf Server
Administrator Guide
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