TrueConf TrueConf Server Administrator'S Manual Download

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TrueConf Server

Video Conferencing System

Administrator Guide

www.trueconf.com

Summary of Contents for TrueConf Server

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Page 3: ...e of the system s server part For effective work with the document basic level of IT and network literacy is required Contact Information TrueConf Tel 1 347 8783263 General inquiries info trueconf com...

Page 4: ...er to the conference that is held on the SIP server 3 2 3 3 Invitation of the SIP terminal to the conference that is held on the TrueConf Server 3 2 3 4 Connection using CID Conference ID 3 2 3 5 Conn...

Page 5: ...ction 3 9 Endpoints Section 3 9 1 Sound capture and playback information 3 9 2 Video capture device information 3 9 3 DirectX information 3 9 4 DirectX features description 3 9 5 Connection informatio...

Page 6: ...tration of new users activation and deactivation Revision of support information Group conferencing of different modes 1 1 System Requirements for TrueConf Server Recommended configuration Advanced co...

Page 7: ...the server side and client applications for popular platforms After the installation package is downloaded launch it to begin the installation The installation process will take less than a minute No...

Page 8: ...changes This way you can change the port without re installing your TrueConf Server 1 3 Registration After the installation of your web browser will automatically start server setup interface Registe...

Page 9: ...rn to the page of TrueConf Server settings and enter the registration key you have just received by e mail Press Register to continue After the server has been successfully registered on top of the ac...

Page 10: ...rnet to obtain a registration key On that device go to https trueconf com server trial and follow the instruction from the 1 3 Registration section Once you receive an e mail with the test key enter i...

Page 11: ...restart the offline registration If you restart the offline registration the file sent for the previous request would not work aand you will have to do the process again to register Click on Continue...

Page 12: ...browser localhost or 127 0 0 1 Remote access requires authorization with the accounts of the Windows users from the group TrueConf Server Admin When the server is installed the user account is added t...

Page 13: ...anager tool this means that your key is bound to the hardware on the machine where the server was installed If you want to switch off such a bond please contact our managers 1 347 878 3263 1 7 Server...

Page 14: ...r Possible reason 2 Some server files are missing or have been damaged Workaround reinstall TrueConf Server 1 8 Server s log files If there are some problems during video conferences you can collect l...

Page 15: ...phone 1 347 878 3263 1 9 Change the server language You can change the language of the program directly from the Web management tool To do this click on System From the drop down menu select the appro...

Page 17: ...format 1920 1080 Video and or audio mute feature TCP and UDP transport Note You can find information on how to connect client application to server in the Client Application Connection section of this...

Page 18: ...your local TrueConf Server In this case all information about the server will be detected automatically by using DNS To do this you need to specify the address of the server in users primary DNS prima...

Page 19: ...configuration Open TrueConf Web Manager home page on client computer Download client application for your system Share links for downloading client applications for desired platforms Launch the file...

Page 20: ...n case of an error If the server is connected to the Internet administrator will get notifications about server updates Notification sign will appear in the left menu in TrueConf Web Manager by the Su...

Page 21: ...to re launch the installation of the current server version upon completion of restoring It is necessary for applying the settings to the new version of the server If server does not run after restor...

Page 22: ...ctions are displayed in this column External addresses are the ports and IP addresses or DNS names which help client applications to connect to the server If the server uses NAT or has DNS names exter...

Page 23: ...ary data in the Host and Port fields 4 Teturn to previous settings 5 To save the changes 3 2 2 SMTP Section Mail server is used to send notifications to the users about missed calls and to the TrueCon...

Page 24: ...ork you don t need to fill in these fields You also need to specify the email details in the fields Host and Port E g if you are using a gmail account you have to enter smtp gmail com in the field Hos...

Page 25: ...fault all IP addresses are used You can un check the field and add the addresses manually To do this fill the Host and Port fields Then click on Add The table on the left will display the submitted in...

Page 26: ...he SIP Gateway tab sip IP call to the IP address of the SIP terminal sip hostname call to the DNS name of the SIP terminal Call routing Value Via VoIP Calls are redirected to phone numbers tel 8926111...

Page 27: ...rminal make call on your CID IP where IP address of the TrueConf gateway Note some terminals for instance Polycom PVX de lete special symbols from the address bar In this case for Polycom PVX you will...

Page 28: ...p_url is an individual RTSP address of the camera it s format depends on the vendor model and camera s mode For example the cameras by Axis rtsp IP axis media media amp When pasting replace the IP wit...

Page 29: ...nd correspondence of the data in the SIP Gateway tab of the configuration wizard Address an IP address of the network interface used for TrueConf gateway Server IP of the host interface which is used...

Page 30: ...able make calls to terminals registered on this gatekeeper with the following dialing format h323 terminal_id where terminal_id is the terminal identifier you are calling to Note h323 terminal_id is i...

Page 31: ...is mode third party H 323 endpoints can be registered on the server under the user account of TrueConf Client application Thus a user may log in to a server using either TrueConf Client or any H 323 e...

Page 32: ...oup Conference Method 1 Creating a conference on the TrueConf Client application side Enter the menu for creating a group conference in the client application TrueConf Client add a Polycom H 323 endpo...

Page 33: ...fill in all the fields Add an H 323 endpoint user in the Add new participants section For this purpose fill in the field Add 3 2 4 3 Connection using CID Conference ID If several group conferences are...

Page 34: ...rvers 2 Connection with whitelist servers only 3 Connection with all but blacklist servers 4 Adding servers to the blacklist Click the Add button to open a window adding there the server address you d...

Page 35: ...tings of external web pages that are available to unregistered users 3 3 1 Settings Section 1 Contains the URL of the page with the download links and configuration information for the client applicat...

Page 36: ...ter it is generated click on Apply Adding subnetwork Add the address in Subnet Address field admissible symbols are numbers and a dot admissible format 4 octets in decimal representation without initi...

Page 37: ...icate The Self Signed Certificate section has such an appearance only if this certificate type has not been issued before Should certificate has been already issued this section would contain the main...

Page 38: ...ettings with further analysis of launch results currently the installation wizard works in this way when choosing a web server port In the Web Manager tool project PHP operates as an Apache module whi...

Page 39: ...ing new user Clicking on this button will open a form for filling in the information about the user 2 Refreshing information about the user 3 Search to users in Address book To do this enter subscribe...

Page 40: ...tion 8 User may belong to some group 9 Save click to save all changes to the user account Delete click to delete the user account Back Return to the previous page 10 You can enter user s TrueConf ID i...

Page 41: ...ng group conferences Operator Rights Operator right enables a group participant to become a moderator of any conference he or she joins Menu Group Name Click on the group name to open the page User ac...

Page 42: ...ettings of a specific group There you can change all the necessary settings 1 With this checkbox the users of a certain group will see all users of the server in their 2 Group participants see only us...

Page 43: ...ed after server restart 2 You can choose a person from a list of users or enter his her TrueConf ID into the corresponding field After the alias is created you can see an alias and TrueConf ID of a us...

Page 44: ...P tab description 2 LDAP Server type 3 Connection to the LDAP in the safe mode Only in this case safe transmission of the user information through the network is ensured 4 Automatic choice of the LDAP...

Page 45: ...nferencing server This tab allows to create and manage the user s groups User Accounts tabs allows creating groups and managing rights In the Registry mode a user can belong to one or more of the crea...

Page 46: ...Asymmetric conference Asymmetric Can have up to 36 participants at the same time One user is chosen to be the Host He can see and hear everybody Other users can see and hear only the Host TrueConf Ser...

Page 47: ...ited by the TrueConf Server license Note When the conference is getting started the administrator chooses the user who will be the Host Other roles will be given by users in a conference Look for more...

Page 48: ...use to join the conference 5 UDP Multicast allows to use local network resources more efficiently In this mode video and audio streams are transmitted only in one UDP Multicast domain Such domains can...

Page 49: ...ith the data acquisition In this case the broadcast can be interrupted by the verification at the most unsuitable moment It is required to specify the verification process in advance while working wit...

Page 50: ...name or the name of the Group for a conference invitation to be sent Then choose Participants clicking Select from the contact list A list of Contacts displays on click Pointing a Contact name with a...

Page 51: ...anges Add by ID button opens a window with fields allowing to add a user by ID in case the subscriber is not already in the Address Book You can also invite Participants using the button Add Guests In...

Page 52: ...ly conferences started automatically The day of a week time and time zone are preset When all the changes are made save them clicking Save button Streaming Section Click on Turn on please note that it...

Page 53: ...r email is used by default 4 By creating a CDNvideo account you agree with CDNvideo terms of use 5 Return to streaming configurations list 6 Save current streaming configuration How to connect to CDNv...

Page 54: ...will become available Streaming via third party services and products This section includes ready to use templates for popular streaming services and products designed to work in corporate networks an...

Page 55: ...ssary information in Wowza Streaming Engine user s guide 5 Check Authentication to enter username and password to access Wowza Streaming Engine if required 6 This section includes additional settings...

Page 56: ...conference stream required for the configuration of streaming via Youtube 3 This section includes additional settings for current streaming configuration see Additional streaming configuration setting...

Page 57: ...ing configuration see Additional streaming configuration settings in present user s guide RTSP Pull Manual Settings 1 Configuration name displayed in Streaming configuration list on the conference edi...

Page 58: ...inated TrueConf Server will attempt to publish the stream again This parameter sets the number of such attempts 6 Delay in seconds between stream publication attempts Public Web Conference External We...

Page 59: ...he conference via browser WebRTC or RTSP broadcast video and sound to the conference 7 Check this box to allow external users send chat messages while in the videoconference 8 In this field you can ad...

Page 60: ...ys before the files are removed automatically Start time is the first file upload The files are stored for 7 days by default Minimal value is one day maximum value is several million years If you do n...

Page 61: ...d conferences will be changed because of the changed directory If you accept the changes click Ok If you click on Cancel the path will stay the same The recording will be saved in the specified path i...

Page 62: ...ndpoint s properties Video Capture Logitech QuickCam Pro 4000 NAS Polycom Video Source Filter vvd dll 3 9 3 DirectX information Direct X Version 9 0 Driver ati2dvag dll RADEON 7200 SERIES Resolution 1...

Page 63: ...een UYVY Ability to use video data in the UYVY format when displaying something on the screen HB bilinear upward scaling Properties Description 3 9 5 Connection information Example of Endpoint s prope...

Page 64: ...number of sent received KBytes Bitrate the average throughput when sending receiving data Duration Duration of the conference hh mm ss 3 9 8 System information Example of Endpoint s properties It loo...

Page 65: ...y or registry is corrupt Workaround Grant read write access to registry Open manager as a user with administrator rights if needed Reenter the information 3 10 Manage add ons Section This section incl...

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