7
Listening to a message as it is being left by the caller
If you have sent a caller to Message Manger, you can listen to the
message as it is being left by pressing trueCall’s centre button (this
is called
Call Screening
). If you decide that you want to speak to the
caller, just pickup the phone, or if you no longer want to screen the
message, press the centre button again – this will stop the screening
but will allow the caller to continue leaving their message. Screening
through the speaker for all calls can be set as the standard option
(see page 20), or you can screen all unrecognised callers (see page
8).
NightShield
Many people receive silent phone calls during the night - these are
not only alarming, but if you can’t get back to sleep, they can ruin
your next day as well. These calls are most often made by faulty or
incorrectly programmed computer diallers or fax scanning machines.
trueCall’s NightShield prevents you being disturbed by silent calls at
night, but allows genuine callers to get through. If you switch ON
NightShield, trueCall will Shield every unStarred call it receives
between 11pm and 7am. It will answer the call for you, without your
phone ringing, and will ask the caller to press a button to get through
to you - only then will your phone ring. Your friends or family will be
happy to do this, but automatic diallers or fax machines won’t press
the button, so they won’t disturb you at night.
By default, NightShield is switched OFF. To switch it ON see page
22.
Not at Home
You can configure trueCall to indicate to anyone on you’re your Zap
list that you are not home by playing them a ring tone rather than the
Zap announcement. They won’t know that you are rejecting their
calls, they will just believe that you are not at home.
By default, Not at Home is switched OFF, but you can switch it ON at
your Internet Control Panel.
Anonymous Caller Reject
If you have Caller ID on your phone line, you can tell trueCall to
reject all anonymous callers - all callers who withhold their calling
number. It plays them the announcement :-
“You have withheld your calling number so I cannot connect you”
How trueCall handles your calls
