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8. Manging user account
8.1 Changing password
1)
Click “FORGOT/ CHANGE PASSWORD” if the user forgot
the password.
2)
Type “Registered ID” that you have use it before.
3)
Type Gateway Serial No. (without dash “-”)
4)
Type “Registered email” that the user have used to register for
gateway.
5)
Key in the new password.
6)
Key in the new password again for confirmation.
7)
Click “Change password”.
Changing password will take an immediate effect. Please take
note that no notification will be sent to your email.
*
Note: If forget user ID, contact Hanman International
Pte Ltd at (+65)6564-4704.
8.2 Deactivating user account
1.
Click “DELETE ACCOUNT” for deactivating the account. It
will lead to the webpage to delete user account. Please fill in
accordingly.
Before deleting the account, please ensure the current
registered user ID, the gateway serial number, email address
that were used to register the gateway and password, are with
you.
After deleting the account, the user will have to re-register the
account by following steps in Section 2 “Creating an account
and registration of serial number” of this user manual.
*
Note: If forget user ID, contact Hanman International
Pte Ltd at (+65)6564-4704.