Triumph Adler 355ci Operation Manual Download

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9-8

Troubleshooting > Troubleshooting

Troubleshooting

When a problem occurs, first check the following. If the problem persists, contact your dealer or service representative.

Symptom

Checkpoint

Corrective Action

Reference

Page

Cannot send document.

Is the modular cord connected
correctly?

Connect the modular cord correctly.

―

Send error

displayed?

Remedy the cause of error and send
again.

9-5

Is TX (transmission) restriction
activated?

Cancel the TX restriction.

8-10

Are you using an IP telephone
line?

You may be able to temporarily clear the
communication error by changing the
setting of [

TX Start Speed

] in

Transmission.

8-7

Cannot perform encrypted
communication.

Are the registrations correct both
at sender and recipient?

Double-check the registrations both at
sender and recipient.

5-21

Cannot use the remote
switching function.

Is a pulse line used?

Some phones may transmit tone signals
using buttons. Refer to the operation
manual of your phone set.

―

Is the remote switching number
correct?

Check the registration. (Default: 55)

8-8

No print output after reception.

Is memory forwarding activated?

Check the forwarding destination.

5-2

Cannot receive document.

Is the modular cord connected
correctly?

Connect the modular cord correctly.

―

Communication error

displayed?

Remedy the cause of error and ask the
sender to retry.

9-5

Are you using an IP telephone
line?

You may be able to temporarily clear the
communication error by changing the
setting of [

RX Start Speed

] in Reception.

8-9

Is RX (reception) restriction
activated?

Cancel the RX restriction.

8-10

Cannot perform memory
reception.

Is free space available in the
memory?

Receive after the memory has free space,
or create free space in the memory.

―

Cannot perform sub address
transmission.

Is the recipient fax machine
equipped with a sub address
transmission feature?

Sub address transmission cannot be
performed unless the recipient fax
machine has a similar sub address
transmission feature.

―

Is the entered sub address or
sub address password identical
to the sub address or sub
address password registered in
the recipient fax machine?

If your entry is correct, check with the
recipient. This machine does not use a
sub address password for reception.

5-14

Is free space available in the
memory of the recipient fax
machine?

Check with the recipient.

―

Cannot perform memory
forwarding.

Is memory forwarding set to
[

Check the memory forwarding setting.

5-2

Summary of Contents for 355ci

Page 1: ...FAX Operation Guide ...

Page 2: ...setup items 2 7 Fax setup procedure 2 8 Setting Date and Time 2 9 PBX Setting Europe only 2 10 Registering Destinations in the Address Book 2 11 Adding a Destination Address Book 2 11 Adding a Destination on One Touch Key 2 17 3 Sending Faxes 3 1 Basic transmission procedure 3 2 Checking the Send Status 3 4 Priority Override Send 3 4 Cancelling the Transmission 3 5 Using redial 3 6 Methods For Ent...

Page 3: ...edia Type for Print Output 4 7 5 Using Convenient Fax Functions 5 1 Forward Settings 5 2 Type of Forwarding Destination 5 2 Setting Forwarding 5 2 Registering Forwarding Destination 5 2 Changing and Deleting Registration Contents 5 3 Forwarding Time Setting 5 4 File Format Setting 5 4 File Separation 5 4 E mail Subject Add Info Setting 5 5 FTP Encrypted TX Setting 5 5 Print Setting 5 5 File Name R...

Page 4: ... Driver Default Settings 6 10 Default Settings Dialog Box 6 11 Changing Transmit Settings 6 14 Using Cover Pages 6 18 Cover Page Registration Default Settings 6 23 Transmission Control 6 28 7 Managing Jobs 7 1 Various Tools for Checking Transmission Results and Registration Status 7 2 Checking FAX Job History 7 3 Displaying Job Log Screen 7 3 Printing Administrative Reports Result Report Setting 7...

Page 5: ...me 8 18 Account Management 8 19 9 Troubleshooting 9 1 Indicators During Sending Receiving Operation 9 2 Responding to an Attention Indicator Flashes 9 2 Precautions When Turning Power OFF 9 3 Messages 9 4 Error Code List 9 5 Troubleshooting 9 8 10 Appendix 10 1 Character Entry Method 10 2 Entry Screens 10 2 Entering Characters 10 4 Specifications 10 5 Menu Map 10 7 Received FAX Sizes and Paper Pri...

Page 6: ...lains the general methods for receiving faxes and reception functions 5 Using Convenient Fax Functions Explains convenient fax functions such as storing received faxes in boxes in the memory forwarding received faxes and polling communication a function that allows the receiving party to call and initiate fax reception 6 Sending Faxes from PC Explains how to send a FAX from a PC 7 Managing Jobs Ex...

Page 7: ...rrent page to the previously displayed page This is convenient when you want to return to the page from which you jumped to the current page Click an item in the Table of Contents to jump to the corresponding page Indicates that personal injury or mechanical damage may result from insufficient attention to or incorrect compliance with the related points NOTE Indicates supplemental explanations and...

Page 8: ...his Operation Guide continuous operation of the keys on the touch panel is as follows Actual procedure Procedure indicated in this guide Select the System Menu Counter key T Select T Select Common Settings T Select Sound System Menu Counter key Common Settings Sound ...

Page 9: ...ollowing topics Notice 1 2 Safety Conventions in This Guide 1 2 About this Operation Guide 1 3 Legal Notice 1 3 IMPORTANT SAFETY INSTRUCTIONS 1 3 IMPORTANTES MESURES DE SECURITE 1 3 Declarations to European Directives 1 4 Technical regulations for terminal equipment 1 4 Network Compatibility Declaration 1 5 Trademark Information 1 5 ...

Page 10: ...points of attention are indicated inside the symbol General warning Warning of high temperature The symbol indicates that the related section includes information on prohibited actions Specifics of the prohibited action are indicated inside the symbol Warning of prohibited action Disassembly prohibited The z symbol indicates that the related section includes information on actions which must be pe...

Page 11: ... near a bath tub wash bowl kitchen sink or laundry tub in a wet basement or near a swimming pool 2 Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning 3 Do not use the telephone to report a gas leak in the vicinity of the leak 4 Use only the power cord and batteries indicated in this manual Do not dispose of batt...

Page 12: ...s of measurement for radio interference characteristics of information technology equipment EN55022 Class B Limits for harmonic currents emissions for equipment input current 16A per phase EN61000 3 2 Limitation of voltage fluctuations and flicker in low voltage supply systems for equipment with rated current 16A EN61000 3 3 Safety of information technology equipment including electrical business ...

Page 13: ...nd IBM PC AT are trademarks of International Business Machines Corporation All other company and product names in this Operation Guide are trademarks or registered trademarks of their respective companies The designations and are omitted in this guide AN 10R00 AN for D GR 03R00 National AN for GR AN 11R00 AN for P GR 04R00 National AN for GR AN 12R00 AN for E NO 01R00 National AN for N AN 16R00 Ge...

Page 14: ...n Panel 2 4 Touch Panel 2 5 Enter key and Quick No Search key 2 6 Quick Setup Wizard Fax Setup 2 7 Fax setup items 2 7 Fax setup procedure 2 8 Setting Date and Time 2 9 PBX Setting Europe only 2 10 Registering Destinations in the Address Book 2 11 Adding a Destination Address Book 2 11 Adding a Destination on One Touch Key 2 17 ...

Page 15: ...uide 1 Operation panel Perform the fax operation with this panel 2 Power switch Set this switch to the ON side when performing the fax or copier operation The touch panel lights to enable operation 3 LINE connector Connect the modular cord for the telephone line to this connector 4 TEL connector When using a commercially available telephone set connect the modular cord to this connector IMPORTANT ...

Page 16: ... jammed in the Document Processor 6 Opening handle Hold this handle when opening or closing the Document Processor 7 Original table Stack the sheet originals on this table 8 Original eject table Read originals are ejected onto this table 9 Original width guides Adjust these guides according to the original width 6 8 9 5 7 ...

Page 17: ...o display the Address Book screen Displays the Copy screen Displays the FAX screen Touch panel Displays buttons for configuring machine settings Displays the System Menu Counter screen Authenticates user switching and exits the operation for the current user i e log out Puts the machine into Sleep Mode Recovers from Sleep if in Sleep Mode Numeric keys Enter numbers and symbols Clears entered numbe...

Page 18: ... page 3 Screen switching keys Use these buttons to switch between desktop pages NOTE You can also switch views by touching the screen and moving the finger sideways i e swiping 4 Taskbar Displays a maximum of 5 task icons 5 Logout Logs out the current user This is displayed when user login administration is enabled 6 Login User Name Displays the logged in user name This is displayed when user logi...

Page 19: ... 3 10 Functions Quiet Mode Off Close 10 10 Original Size A4 1 sided Top Edge on Top Original Orientation Duplex 1 4 Add Edit Shortcut Ready to send FAX On Hook Chain Check Address Book Add Dest Direct Ext Address Book Functions 10 10 Dest One Touch Key Recall Favorites Shortcut 1 Shortcut 2 Ready to send 1 1 Displays the status of the equipment as well as necessary operation messages 2 Enters dest...

Page 20: ...es with which you can communicate Enter the four digit local FAX ID number 8 7 TTI Select whether or not to print the local fax information on the fax on the receiving system 8 7 3 Sound Speaker Volume Set the volume when selecting On Hook Speaker Volume Volume of the built in speaker when the line is connected by selecting On Hook 8 5 Monitor Volume Set the monitor volume Monitor Volume Volume of...

Page 21: ...k Setup Wizard 2 Select a function 3 Configure the function Start the wizard Follow the instructions on the screen to configure settings Next End Exits the wizard Previous Returns to the previous item Skip Advances to the next item without setting the current item Next Advances to the next screen Back Returns to the previous screen ...

Page 22: ... login user name entry screen appears during operations log in by referring to the machine s Operation Guide for Administrator User Name and Password The factory default login user name and login password are set as shown below Login User Name 3500 Login Password 3500 Item Description Time Zone Set the time difference from GMT Choose the nearest listed location from the list If you select a region...

Page 23: ...nstalled the PBX system to request connection of this machine Note that correct operation cannot be guaranteed in environment in which this machine is connected to PBX because the functions of this machine may be restricted Item Setting value Description Exchange Selection PSTN Use when connecting this machine to a public switched telephone network default PBX Use when connecting this machine to P...

Page 24: ...Add Contact 2 Enter the destination name 1 Enter the destination name to be displayed on the Address Book Next 2 To specify an Address Number select Address Number 3 Use or numeric keys to enter a particular Address Number If you set 000 as the address number the address is registered under the lowest available number 4 Select OK NOTE Registering and editing of the Address Book can also be done in...

Page 25: ...lf width spaces in the entry of the destination number This is useful when checking if the destination number has been entered correctly Moves the cursor Backspace To correct the fax number select Backspace on the touch panel and delete the digits one by one before reentering the fax number To delete the number entirely select the Clear key on the operation panel Key Description Detail Settings TX...

Page 26: ...splay the screen FAX on the Home screen Address Book Menu Add Group 2 Enter the group name 1 Enter the group name to be displayed on the Address Book Next 2 To specify an Address Number select Address Number 3 Use or numeric keys to enter a particular Address Number If you set 000 as the address number the address is registered under the lowest available number 4 Select OK Sub Address Transmission...

Page 27: ...destinations contacts you added to the Address Book Changing the Address Book 1 Display the screen 1 FAX on the Home screen Address Book Menu Edit 2 Select the destination contacts or group to edit NOTE Select the checkbox to select the desired destination from the list The selected destinations are indicated by a checkmark in the check box To cancel a selection select the corresponding checkbox t...

Page 28: ...in confirmation screen 4 To add the destination select Select the members to be added to add them 5 After you have completed the change of members select End 6 After you have completed the changes Save Yes The changed group is registered Deleting a Contact or Group 1 Display the screen FAX on the Home screen Address Book Menu Delete 2 To delete 1 Select the destination contacts or group to delete ...

Page 29: ... list of destinations registered in the Address Book You can sort the list in the order of index or address numbers of the destinations 1 Display the screen System Menu Counter key Address Book One Touch Print List 2 Print FAX List Index or FAX List No Yes The list is printed FAX Address List Index FAX Address List No ...

Page 30: ...s Book One Touch One Touch Key 2 Add a One Touch Key 1 Select the One Touch Key to be added and select 2 Select one destination contact or group from the Address Book 3 Enter the One Touch Key name displayed in the send base screen Next 4 Select Save The destination is added to the Address Book NOTE Destinations can be sorted or searched by destination name or address number Choosing from the Addr...

Page 31: ...Touch Key you wish to edit and select Menu Edit 2 To change to a different destination select Destination then select the destination and select OK 3 To change the name of the One Touch Key displayed on the basic screen select Name then enter the name and select OK 4 Select Save The destination is registered to the One Touch Key To delete 1 Select the One Touch Key you wish to delete and select 2 ...

Page 32: ... Login Logout 3 13 Logging in when User Accounting has been Enabled 3 13 Logging in when Job Accounting has been Enabled 3 14 Fax transmission functions 3 15 Quiet Mode 3 16 Original Size 3 16 Original Orientation 3 16 Duplex 3 16 FAX TX Resolution 3 17 Density 3 17 Original Image 3 17 Continuous Scan 3 18 FAX Direct Transmission 3 18 Cancelling Direct Transmission 3 18 Manual Send 3 19 FAX Delaye...

Page 33: ...Memory transmission is selected by default Direct transmission The destination is dialed and communication starts before the original is scanned Select Direct to change the transmission method to direct transmission The key will be highlighted on the touch panel If the Direct is selected in the highlighted state the transmission method will change to memory transmission 4 Specifying destination Sp...

Page 34: ... originals are placed on the glass surface After originals placed on the glass surface are scanned and stored in the memory the receiving system is dialed NOTE When continuous scan is set you can continue with scanning of a next original after an original on the glass surface has been stored in memory Every time one page is scanned you perform an operation to allow continued scanning and after all...

Page 35: ...verride Yes The selected fax job is sent by priority override and other fax jobs are moved down in the transmission queue If a broadcast transmission job is in progress If a fax job to multiple destinations broadcast transmission is in progress the priority override job will be sent when transmission to the current destination is completed When the priority override job is completed transmission t...

Page 36: ...ect the transmission job that you want to cancel and select Cancel Yes Cancel the transmission Cancelling Transmission during communication Follow this procedure to break the connection and stop transmission reception 1 Select the Status Job Cancel key 2 Disconnection of communication FAX Line Off To cancel direct transmission refer to the following To cancel a delayed transmission or send a fax b...

Page 37: ... tried to send a fax When you want to send the fax to the same receiving system select Recall and you can call the receiving system you dialed on the destination list 1 Select Recall 2 Press the Start key The transmission will start NOTE Recall information is canceled in the following conditions When you turn the power off When you send a next fax new recall information is registered When you log ...

Page 38: ...c keys changes the screen to the fax number entry screen NOTE Up to 64 digits can be entered Use the numeric keys to enter a number Key Description Pause Selecting this key adds about three seconds of waiting time during dialing For example when dialing the receiving system on an external line you can use this method to insert a pause before resuming dialing after you dial a specific number Space ...

Page 39: ...change the transmission start speed Select the speed from 33 600 bps 14 400 bps and 9 600 bps NOTE Normally this should be used with the default setting ECM ECM is a communication mode specified by the ITU T International Telecommunication Union that retransmits data when an error occurs Fax machines that have ECM mode check for errors as they communicate preventing distortion of the image due to ...

Page 40: ...No Searches by destination name or address number Sort Name and Sort No Sorts the list by destination name or address number 3 Select OK Accept the destinations NOTE For more information about how to register destinations in the Address Book refer to the following Registering Destinations in the Address Book page 2 11 For details on the external address book refer to the following Embedded Web Ser...

Page 41: ...e destination 1 Display the screen Select One Touch Key 2 Enter a speed dial number 1 Select the Quick No Search key 2 Enter the One Touch Key number speed dial number with the numeric keys 3 Select OK The entered destination is selected 4 Select OK Accept the destinations NOTE For more information on adding One Touch Key refer to the following Adding a Destination on One Touch Key page 2 17 NOTE ...

Page 42: ...ns and select OK NOTE When using a group for the destination you can send originals to up to 100 destinations in one operation You can use this function together with sub address communication and delayed transmission When direct transmission has been selected it changes to memory transmission at the time of transmission NOTE If New Destination Entry FAX is set to Prohibit it is not possible to di...

Page 43: ...elect the destination from the One Touch Key 1 Select One Touch Key 2 Select all destinations and select OK 3 After selecting all the destinations press the Start key NOTE For details of One Touch Key refer to the following Choosing by One Touch Key page 3 10 ...

Page 44: ... Simple Login If this screen is displayed during operations select a user and log in Character Entry Method page 10 2 NOTE If Network Authentication is selected as the user authentication method authentication destinations are displayed and either Local or Network can be selected as the authentication destination NOTE If a user password is required an input screen will be displayed Machine s Opera...

Page 45: ... screen below enter the account ID using the numeric keys and select Login Logout When the operations are complete select the Authentication Logout key to return to the account ID entry screen NOTE If you entered a wrong character select the Clear key and enter the account ID again If the entered account ID does not match the registered ID a warning beep will sound and login will fail Enter the co...

Page 46: ... 23 FAX Delayed Transmission Specify a time for transmission 3 20 FAX Direct Transmission Connect to the destination first and then scan the original 3 18 Polling Communication This function allows you to start automatic transmission of a document saved in the sending machine by dialing from the receiving machine 5 15 FAX TX Report Print transmission results after transmission 3 23 Function Descri...

Page 47: ... DL Envelope C5 Hagaki Cardstock Oufuku Hagaki Return postcard Youkei 4 Youkei 2 or Custom For instructions on how to specify the custom original size refer to the following Machine s Operation Guide NOTE Be sure to always specify the original size when using custom size originals Item Description 1 sided Set when using a 1 sided sheet original 2 sided Set when using a 2 sided sheet original that ...

Page 48: ...Typical character size 8 point example Resolution Resolution 200 100 dpi Normal when sending originals with standard size characters Typical character size 10 5 point example Resolution Resolution NOTE The default setting is 200 100 dpi Normal The higher the resolution the clearer the image but the fax transmission time is longer NOTE When you want to increase the density of the original that has ...

Page 49: ...ion panel or Cancel on the touch panel The originals that have been scanned are ejected and the screen returns to the send default screen When originals remain in the document processor take them out Setting for Direct transmission Description On Starts direct transmission Dials the receiving system and after the communication has started originals are scanned Off Starts memory transmission After ...

Page 50: ...ls 3 Select On Hook 4 Use the numeric keys to enter the number of the receiving system 5 Press the Start key When you hear the fax tone the telephone line has connected to the receiving system Press the Start key Transmission begins NOTE Connecting a telephone set commercially available product to this machine enables you to talk with the person at the receiving system before sending originals NOT...

Page 51: ...d transmissions are set for the same time the communication will start in the order that the delayed transmissions have been set When delayed transmissions have been set in reverse order however sending of originals to be sent to the same destination is prioritized over the ones to be sent to different destinations You can cancel a delayed transmission any time before the specified transmission ti...

Page 52: ...e a next transmission When the first communication is completed the machine automatically starts the scheduled next transmission When using standby transmission you do not need to wait when a communication has prolonged due to broadcast transmission 1 Select FAX on the Home screen 2 Place the originals 3 Select the destination and set transmitting functions if you want to use any 4 Press the Start...

Page 53: ...he Start key The originals are left in queue and the transmission will start when transmission becomes possible 5 When the interrupt send is completed the canceled communication and standby transmission will automatically resume NOTE When the total number of standby transmissions and delayed transmissions has already reached 35 you cannot use interrupt send FAX Direct Transmission page 3 18 NOTE W...

Page 54: ...ile name Additional information such as Job No and Date and Time can also be set Machine s Operation Guide FAX TX Report You can check whether FAX was transmitted properly by printing the report after transmission Item Description Off Does not print reports On Prints reports Error Only Prints reports only if an error occurs NOTE This setting is displayed if FAX TX Result Reports is set to Specify ...

Page 55: ...e selected 2 When OK is selected 212 is automatically added to all destinations For the procedure for selecting a destination in the address book refer to the following Select fax number from One Touch Key 1 Select One Touch Multiple destinations can be selected 2 When OK is selected 212 is automatically added to all destinations NOTE It is convenient to register chain numbers that are used freque...

Page 56: ...ed so continue by entering the fax number 3 Menu Next Dest Another fax number can be entered When all destinations have been entered select OK NOTE When On is selected in Entry Check for New Dest a confirmation screen is displayed for the entered FAX number Re enter the same FAX number and select OK Machine s Operation Guide ...

Page 57: ...tting For the procedure for registering a favorites refer to the following Machine s Operation Guide 1 Select Favorites on the Home screen 2 Select a favorite When using the wizard mode 1 The registered screens are displayed in order Make the desired settings and select Next When all the settings are complete the confirmation screen is displayed 2 Place the originals and press the Start key When u...

Page 58: ...g and Changing the Reception Method 4 2 Flow of reception 4 3 Canceling reception Disconnection of communication 4 3 Manual Reception 4 4 Flow of reception 4 4 Fax reception functions 4 5 Fax reception settings 4 6 Duplex Printing 4 6 2 in 1 Print 4 6 Batch Print 4 6 Reception Date Time 4 6 Media Type for Print Output 4 7 ...

Page 59: ...es Reception Method The methods for receiving faxes on the machine are shown below Auto Normal Auto FAX TEL Refer to 5 26 Auto Answering machine Refer to 5 28 Manual Refer to 4 4 Auto DRD Available for some countries Refer to 5 30 Checking and Changing the Reception Method 1 Display the screen System Menu Counter key FAX Reception Reception Mode 2 Select the reception method Select the reception m...

Page 60: ...rinting Jobs are displayed on Printing Jobs of the Status screen To print the received originals supply paper or remove jammed paper For the Status screen refer to the following 2 Reception Print Received faxes are output to the inner tray with the printed side facing down Canceling reception Disconnection of communication When you cancel receiving by disconnecting the telephone line during commun...

Page 61: ...hen the machine receives a call it rings 2 Select On Hook Select On Hook to establish the connection 3 Select Manual RX Reception will start NOTE To use Manual Reception you need to change the receiving mode to Manual Reception To change to manual mode refer to the following FAX page 8 6 Connecting a telephone set commercially available product to this machine enables you to receive originals afte...

Page 62: ...me of reception and other information Reception Date Time X page 4 6 Restrict the type of paper that can be used Media Type for Print Output X page 4 7 Connection to PBX Private Branch Exchange Europe only PBX Setting Europe only X page 2 10 Forward received faxes to another fax machine or a computer Forward Settings X page 5 2 Store received faxes in the machine without printing them Sub Address ...

Page 63: ...wing Reception Date Time Reception Date Time function adds the reception date time sender information and number of pages on the top of each page when the message is printed out It is useful for confirming the time of reception if the fax is from a different time zone For more information about configuring settings refer to the following On Print on both sides Off Do not print on both sides Defaul...

Page 64: ...Metric or Inch 2 Select the paper size To specify the paper size refer to the following 3 Selecting the paper type 1 Select Media Type 2 Select the paper type 4 Set the paper type Configure paper settings for fax reception When selecting the paper type select the same paper type as you selected in step 3 For more information about configuring settings refer to the following Supported paper types A...

Page 65: ...x 5 10 Printing Originals from a Sub Address Box 5 11 Checking Details 5 12 Deleting Originals after Printing from a Sub Address Box 5 12 Deleting Originals from a Sub Address Box 5 13 Printing a Sub Address Box List 5 13 Sub Address Transmission 5 14 Polling Communication 5 15 Polling Transmission 5 15 Polling Reception 5 17 Printing from a Polling Box 5 19 Checking Details 5 20 Deleting Original...

Page 66: ...Menu Counter key FAX Forward Settings Forwarding 2 Configure the function To set Forwarding select On Registering Forwarding Destination Use the procedure below to register a forwarding destination 1 Display the screen System Menu Counter key FAX Forward Settings Forward Destination 2 Configure the function 1 Select Display the add destination screen and follow the procedure below to register the ...

Page 67: ...e below to change or delete registration contents 1 Display the screen System Menu Counter key FAX Forward Settings Forward Destination 2 Edit or delete the destination To edit the destination 1 Select and change the destination To delete Select the destination and select 3 Select End Machine s Operation Guide NOTE For details on character entry refer to the following Character Entry Method page 1...

Page 68: ...sferring it to a folder SMB or FTP select PDF TIFF XPS or OpenXPS as the file format 1 Display the screen System Menu Counter key FAX Forward Settings File Format 2 Configure the function Select PDF TIFF XPS or OpenXPS File Separation When sending by e mail transmission folder SMB transmission or folder FTP transmission specify whether File Separation is performed 1 Display the screen System Menu ...

Page 69: ...Sender Name Sender FAX No or Off FTP Encrypted TX Setting Specify whether to use FTP encryption when you send data 1 Display the screen System Menu Counter key FAX Forward Settings FTP Encrypted TX 2 Configure the function Select On or Off Print Setting You can set whether the machine should print received originals when forwarding them 1 Display the screen System Menu Counter key FAX Forward Sett...

Page 70: ...information addition To add document information select Date and Time Job No Job No Date and Time or Date and Time Job No and set None Add No Addr to Front or Add No Addr to Back for sender name information addition File name sample Example doc00352720140826181723 pdf doc file name 6 digit job number year month day hour minute second file format default setting is pdf NOTE For details on character...

Page 71: ...2 In the Address or Location bar enter the machine s IP address as the URL e g 192 168 48 21 The web page displays basic information about the machine and Embedded Web Server RX as well as the current status of the machine 2 Select settings in Embedded Web Server RX Select a category from the navigation bar on the left to view and set values for that particular category If administrator privileges...

Page 72: ...hines These include confidential delivery sending originals to an original delivery box set up in the receiving system and polling communication reception of documents from a source machine that is controlled from the receiving machine Using sub address communication on this machine also allows advanced communication functions such as storing received originals in Sub Address Boxes Sub address bas...

Page 73: ...n also be registered in the system menu Character Entry Method page 10 2 NOTE You can use up to 20 digits including the numbers from 0 to 9 space and characters to enter a sub address Item Description Box No Enter the box number If you enter 00 the smallest number available will be automatically assigned Owner Displayed when the user login administration is enabled Set the owner of the box Select ...

Page 74: ...the touch panel Box No Enter the box number If you enter 00 the smallest number available will be automatically assigned Sub Address Enter the sub address Owner Displayed when the user login administration is enabled Set the owner of the box Select the owner from the user list that appears Permission Select whether to share the box Box Password User access to the box can be restricted by specifyin...

Page 75: ...art key Printing starts NOTE When the password is set to a Sub Address Box you need to enter the password in the following situations If user login is disabled If user login is enabled but the Sub Address Box has been selected by another user when you login with user privileges Item Description Delete afterPrint The original is deleted after printing Deleting Originals after Printing from a Sub Ad...

Page 76: ...ls of the selected document are displayed Deleting Originals after Printing from a Sub Address Box To automatically delete the originals printed form the Sub Address Box use the following operation 1 Select Sub Address Box on the Home screen 2 Selecting the Originals 1 Select the box containing the document you want to print 2 Select the document you want to print 3 Select Print 3 Configure the fu...

Page 77: ...eleted Printing a Sub Address Box List You can print the Sub Address Box list in which the list of Box No s and Box names of the registered Sub Address Boxes are described When there are originals in the Sub Address Boxes the number of pages is displayed 1 Display the screen System Menu Counter key Document Box Sub Address Box 2 Print Print List Yes The list is printed NOTE The list can be printed...

Page 78: ... 4 Enter the sub address password using the numeric keys and then enter the OK key You can use up to 20 digits including the numbers from 0 to 9 space and characters to enter a sub address password 5 OK OK 5 Send Start Check the destination and press the Start key NOTE To use sub address transmission check that a sub address and password have been set in the receiving system in advance Encrypted t...

Page 79: ...nsmission page 5 15 Deleting Originals After Polling Transmission Originals intended for polling transmission are automatically deleted after they have been sent to the destination To allow polling transmission of the same original to multiple destinations set this option to Off 1 Display the screen System Menu Counter key Document Box Polling Box 2 Configure the function Delete Transmitted File O...

Page 80: ...n Description Duplex Select the type and binding of originals Scan Resolution Set the resolution at which to scan originals Density Adjust density File Name Entry Adds a file name Quiet Mode Lower print and scan speed for quiet processing Functions Original Size Select the size of originals to be scanned Orig Orientation Select the orientation of the original document top edge to scan correct dire...

Page 81: ...ted communication is registered encrypted communication is disabled for polling reception To use polling reception you must first ensure that the sending machine is set up for polling transmission IMPORTANT The recipient s machine must also be equipped with a sub address bulletin board function Some fax machines cannot store originals and some do not support polling transmission Check both the sen...

Page 82: ...refer to the following 3 Select the destination and entering the sub address For the procedure for setting a sub address refer to the following For the procedure for selecting a destination refer to the following NOTE When the other party is using sub addresses refer to Using Polling Reception with Sub Addresses below Methods For Entering the Destination page 3 7 NOTE When On is selected in Dest C...

Page 83: ...nge the print settings For each of the functions refer to the following 2 Press the Start key Printing starts NOTE When On is selected in Dest Check before Send a destination confirmation screen is displayed when you press the Start key Confirmation Screen of Destinations page 7 10 Item Description File Name Entry Adds a file name Job Finish Notice Sends E mail notice when a job is complete Priori...

Page 84: ...e to delete an original stored in a Polling box 1 Select Polling Box on the Home screen 2 To delete 1 Select the document you want to delete and select 2 Select Yes The original is deleted NOTE If Delete Transmitted File is set to On originals are automatically deleted following polling transmitted Deleting Originals After Polling Transmission page 5 15 Polling Box 10 10 Document Box doc0000662010...

Page 85: ...ed Therefore the sending system and the receiving system need to have the same encryption key and 2 digit key No registered in advance Description of settings at sending and receiving systems IMPORTANT In order to use encryption communication the fax of the other party needs to be an our brand system with the same type of encryption functions Settings Sending system Receiving system Reference page...

Page 86: ...letters arbitrarily The created encryption key is registered with a 2 digit key No 01 to 20 1 Display the screen System Menu Counter key FAX TX RX Common Encryption Key Registration 2 Configure the function 1 Select for the unregistered encryption key 2 Enter the 16 digit encryption key 3 Select OK 4 To register other encryption keys repeat Steps 2 1 to 2 3 3 Finish registration Select End NOTE Up...

Page 87: ...e encryption key you want to change 2 Enter the new encryption key 3 Select OK Deleting 1 Select the encryption key you want to delete and select 2 Select Yes This deletes the encryption key 3 Finish changing deleting Select End 10 10 System Menu Counter Key01 Menu 1 5 End Key02 Key03 Key04 TX RX Common Encryption Key Registration 10 10 System Menu Counter Key01 Menu 1 5 End Key02 Key03 Key04 TX R...

Page 88: ...Encryption Key No 2 Select the encryption key number that you used to register the encryption key that you decided upon with the recipient For the procedure for registering an encryption key refer to the following 6 Select the encryption box If you need to select an encryption box set the box 1 Encryption Box On Encryption Box No 2 Enter the box number 0000 to 9999 with the numeric keys 3 Select O...

Page 89: ...ng 2 Display the screen System Menu Counter key FAX Reception 3 Turn on encrypted reception 1 Encrypted Reception On 2 Select the encryption key number that you used to register the encryption key that you decided upon with the sender 3 Select OK The machine receives the encrypted originals from the sender of the specified encryption key NOTE When On is selected in Dest Check before Send a destina...

Page 90: ...charges even if the receiving system does not respond FAX FAX Telephone When the other party has sent originals with automatic send When the other party has sent originals with manual send When the other party is calling from a telephone Receives incoming call without making ringing tone The other party is required to pay the phone line charge from this point Makes ringing tone twice Only the othe...

Page 91: ...1 The machine makes a ringing tone urging the user to respond Lift the handset of the telephone within 30 seconds 2 Talk to the other party When the call is from a fax The machine starts receiving fax originals FAX page 8 6 NOTE You can change the number of times the ringing tone rings Rings FAX TEL page 8 8 NOTE If you do not lift the handset within 30 seconds the machine switches to fax receptio...

Page 92: ...chine switches to fax reception NOTE In order to use FAX Answering Machine Auto Switch Reception it is necessary to connect an answering machine equipped telephone set commercially available product to the machine For details such as responding to messages refer to the Operation Guide of each answering machine Set the number of rings to be made by the machine more than the number of rings to be ma...

Page 93: ...ent The answering machine plays a response message and starts recording the other party s message When the call is from a fax The machine starts receiving fax originals NOTE If you lift the handset while the telephone set is still making the ringing tone the machine enters a status the same as manual reception Manual Reception page 5 33 NOTE When silence continues for at least 30 seconds during re...

Page 94: ...stinctive to the fax Flow of reception Preparation Select Auto DRD NOTE Using DRD Reception to receive a telephone call is only possible if a separately purchased telephone is connected to the machine DRD reception is only possible if you subscribe to the Distinctive Ring Pattern service provided by your telephone company Contact your telephone company for further information on the Distinctive Ri...

Page 95: ...he call is from a telephone Lift the handset and speak with the other party When the conversation is over fax reception can be initiated manually When the call is from a fax Once the ringing tone stops fax reception will start automatically NOTE If you lift the handset while the telephone is still ringing the machine will deal with the call in the same manner as standard Manual FAX Reception Manua...

Page 96: ...Dial the destination Lift the handset and dial the number of the receiving system 3 Check if the telephone line has connected to the fax of the receiving system If the destination is a fax machine you will hear a long high beep sound If a person answers you can talk to that person 4 FAX on the Home screen On Hook 5 Press the Start key Transmission begins 6 Replace the handset When sending starts r...

Page 97: ...achine you will hear soft beep sounds If a person answers you can talk to that person 4 FAX on the Home screen On Hook Manual RX Reception will start 5 Replace the handset When reception starts return the handset to its original position NOTE FAX Automatic Reception has been preset for the receiving mode of this machine To use Manual Reception you need to change the receiving mode to Manual Recept...

Page 98: ...ber 2 digits When you hear the fax tone from the handset enter the two digit remote switch dial number using the dial button on the telephone set The telephone line switches to the machine and reception starts NOTE In order to use remote switch it is necessary to connect the tone signal sending telephone set commercially available product to the machine However even if it is a tone signal sending ...

Page 99: ...k FAX Receiving 6 2 Setup 6 3 Installing the FAX Driver 6 4 Uninstalling the FAX Driver 6 6 Basic Transmission 6 7 Configuring the Driver Default Settings 6 10 Default Settings Dialog Box 6 11 Changing Transmit Settings 6 14 Using Cover Pages 6 18 Cover Page Registration Default Settings 6 23 Transmission Control 6 28 ...

Page 100: ...ending Network FAX sending is performed in the following sequence Flow of Network FAX Receiving Network FAX receiving is performed in the following sequence Prepare a document using a PC networked to this machine Forward the document data from the PC to this machine using the same operation as for printing The machine sends the document data to another fax machine The other fax machine receives th...

Page 101: ...t the machine and PC to the network using a network cable Machine Registration Using the memory transmission function select the recipient PC or file format Machine s Operation guide NOTE Use the memory transmission function to forward the received fax to the PC or forward it as an e mail attachment Forward Settings page 5 2 ...

Page 102: ...ake the device from Sleep before continuing NOTE Installation on Windows must be done by a user logged on with administrator privileges If the Welcome to the Found New Hardware Wizard dialog box displays select Cancel If the autorun screen is displayed click Run Setup exe If the user account management window appears click Yes Allow 1 Click View License Agreement and read the License Agreement 2 C...

Page 103: ... FAX driver installation procedure 4 Select FAX Driver 5 Click 6 Click Install NOTE The machine cannot be detected unless it is on If the computer fails to detect the machine verify that it is connected to the computer via a network cable and that it is turned on and click Reload If the Windows security window appears click Install this driver software anyway 4 5 6 ...

Page 104: ...tware Place a check in the check box of the driver to be deleted and click Uninstall 3 Finish uninstalling If a system restart message appears restart the computer by following the screen prompts This completes the software uninstallation procedure NOTE Uninstallation on Windows must be done by a user logged on with administrator privileges NOTE The software can also be uninstalled using the Produ...

Page 105: ...alog box for the application that you are using will appear 2 Select settings in the Print dialog box 1 Select the product name of the machine XXX XXX NW FAX to be used in the printer name list 2 Set the print range and other settings 3 Click Properties to open the Properties window NOTE Make sure that the number of copies is set to 1 The following screen is an example The actual dialog box will v...

Page 106: ... OK The Transmit Settings dialog box will appear 4 Select settings in the Transmit Settings dialog box You can specify settings such as a transmission time or a sub address in the Transmit Settings dialog box For details on the settings refer to the following 5 Specify a cover page To include a cover page select settings on the Cover Page tab For details on the settings refer to the following Conf...

Page 107: ...ion fax number in the Address Setting tab 2 Click Add to Destination List The destination information will appear in the address list To send to multiple destinations repeat this operation 3 To use the Address Book click Select from Address Book and select the destination 7 Click Send Transmission will begin ...

Page 108: ...references screen will open 2 Select settings The following settings can be specified Item Description Original Size Select the size of the document being transmitted from the drop down list Available settings Letter Legal Statement A4 A5 Folio B5 JIS Orientation Specify whether the orientation of the document is portrait or landscape Available settings Portrait Landscape Resolution Select the res...

Page 109: ... time that your documents will be transmitted The desired time setting can be entered directly with the keyboard or by clicking on the S and T arrows IMPORTANT If the time that is shown in the message display of this fax machine does not match the current time communications that use the timer may not be accomplished as expected If the displayed time is not current be sure to adjust it to match th...

Page 110: ...tered Login User Name and Password Prompt for Login User Name A screen for entering the Login User Name and Password will be displayed when attempting a transmission The Login User Name and Password must be entered each time a transmission is attempted Job Accounting checkbox If the fax machine is set to Job Accounting select either Use Specific Account ID or Prompt for Account ID as desired Use S...

Page 111: ...tered Telephone Number A maximum of 20 characters can be entered Entry is allowed for the characters 0 to 9 and spaces FAX Number A maximum of 20 characters can be entered Entry is allowed for the characters 0 to 9 and spaces E Mail Address A maximum of 128 characters can be entered Available characters Symbols _ and Alphanumerics 0 9 A Z and a z NOTE Entering the e mail address makes it possible ...

Page 112: ...k the party must be registered in the fax machine s Address Book 1 Click the Select from Address Book button The Address Selection dialog box opens Maximum number of characters that can be entered 64 characters Characters that can be entered 0 to 9 space a space or CANNOT be entered as the first character NOTE There are three types of Address Books from which you can select the party to transmit t...

Page 113: ...tination List click on the Delete all button NOTE To use the Windows Address Book select Windows Address Book For adding an Address Book for Network FAX data file fdt select the Refer to Address Book click on the Add button and then select the Address Book data file NOTE The list can be sorted Click on the list item by which you want to sort the list No Recipient Fax Number Address U or V are disp...

Page 114: ...dialog box 2 Enter the sub address and password as it is registered in the destination fax Maximum number of characters that can be entered 20 characters Characters that can be entered 0 to 9 space a space CANNOT be entered as the first character 3 Click on the OK button The Transmit Settings dialog box will be displayed once again NOTE In order to conduct sub address communication the other party...

Page 115: ...for Cover Pages original templates can be created and used To attach and transmit a Cover Page place a check in the check box for Attach Cover Page in the Cover Page tab 4 Optional Settings The settings that were selected in 1 Sending Options Tab can be changed by clicking the Options tab For the setting procedures refer to the following 1 Sending Options Tab page 6 11 ...

Page 116: ...e can be selected from a template The Cover Page contains such destination information and sender information as that shown below Sample of English template 01 No Item 1 Recipient Name 2 Destination Company Name 3 Destination Department Name 4 Destination Fax number 5 Sender Name 6 Sender Company Name 7 Sender Department Name 8 Sender Fax Number 9 Sender Telephone Number 10 Message 2 3 4 5 6 7 9 8...

Page 117: ...In the Address Setting tab enter the destination fax number and click on the Option Settings button 3 Enter the recipient information When finished click the OK button Basic Transmission page 6 7 1 Selecting a Destination from the Address Book page 6 14 Item Description FAX Number A maximum of 64 characters can be entered Item Description Company A maximum of 32 characters can be entered Departmen...

Page 118: ...tem Description FAX Number The fax number cannot be changed Company A maximum of 32 characters can be entered Department A maximum of 32 characters can be entered Recipient A maximum of 32 characters can be entered 4 Sender Information Tab page 6 13 Item Description Company A maximum of 64 characters can be entered Department A maximum of 64 characters can be entered Name A maximum of 32 character...

Page 119: ...drop down menu NOTE If the Cover Page is registered in the Default Settings then the action of selecting the Cover Page for each transmission can be omitted Cover Page Registration Default Settings page 6 23 Original Cover Page templates can be created Creating New Cover Page Templates page 6 25 IMPORTANT Before transmitting the fax be sure to use the Preview screen to check all of the displayed i...

Page 120: ...button 8 Edit the Message 1 Click on the Edit Message button 2 Enter the message to be added to the Cover Page and click on the OK button 9 Transmit Click on the Send button to begin the transmission Item Description Message A maximum of 1 000 characters can be entered ...

Page 121: ...tings The registration method is as follows 1 Open the Default Settings dialog box Perform the Default Settings Dialog Box procedure open the Default Settings dialog box 2 Attach a Cover Page Click on the Cover Page tab and place a check in the Attach Cover Page checkbox 3 Select the Cover Page to be attached Select a Cover Page template from the Cover Page Templates list Default Settings Dialog B...

Page 122: ...the drop down menu at the top of the dialog box or click on the W or X button The template display magnification can also be changed within the range of 25 to 250 from the drop down menu 2 Click on the Close button 5 Edit the Message 1 Click on the Edit Message button 2 Enter the message to be added to the Cover Page and click on the OK button A maximum of 1 000 characters can be entered 6 Click o...

Page 123: ...Page template 1 Open the Default Settings dialog box Perform the Default Settings Dialog Box procedure open the Default Settings dialog box 2 Edit the Cover Page templates 1 Place a check in the Attach Cover Page checkbox and click on the New button The Edit Cover Page screen will be displayed NOTE For information regarding the registration method refer to the following 4 Sender Information Tab pa...

Page 124: ...ill not fit in the field box and some of the characters could be cut off When positioning the field box make it large enough and adjust the font point size so that the inserted information will fit in the field box NOTE When a fax is transmitted the information entered in the Default Settings and Destination Settings will automatically be entered in the fields Menu Item Template Display Inserted I...

Page 125: ... and can now be selected Sender Company Sender Company Sender information company name Department Sender Department Sender information department name Name Sender Name Sender information sender name FAX Number Sender FAX Number Sender information FAX number Telephone Number Sender Telephone Number Sender information telephone number Comment Comment Message entered in the Cover Page tab NOTE For in...

Page 126: ...ion Once a fax transmission starts being processed a Transmission Control icon will be displayed in the Windows Task Bar 1 Double click on that icon to access the Transmission Control window which indicates the status of all transmissions being processed To terminate any transmission select that transmission and then select Cancel from the Document menu Ending Transmission Control Right click on t...

Page 127: ... Log Screen 7 3 Printing Administrative Reports Result Report Setting 7 4 Send Result Reports 7 4 Report for Job Canceled before Sending 7 5 FAX RX Result Reports 7 6 Activity Report Outgoing FAX Report and Incoming FAX Report 7 7 Printing Activity Reports 7 7 Automatic Printout 7 7 Status Page 7 8 Reporting FAX Receipt Result by E mail 7 9 Confirmation Screen of Destinations 7 10 ...

Page 128: ...t results stored Any time 7 3 Send result report Receipt result report Report printing Latest send or receipt result Automatic printout after every sending or receiving operation No Print Output or Error Only is also optionally available 7 4 Activity report Report printing Latest 50 send or receipt results Any time and automatic printout after every 50 sending receiving 7 7 Status page Report prin...

Page 129: ... FAX Log 2 Check 1 Select for the job in the list that you want to check A screen showing details will appear 2 Select Close to exit NOTE Even when job accounting is enabled 50 each of send and receipt results are displayed regardless of the account ID For details of the job history check refer to the following Machine s Operation Guide FAX Job Log 10 10 Status Job Cancel 11 Close Completed 1 3 00...

Page 130: ... Counter key Report Result Report Setting Send Result Report FAX 2 Configure the function 1 Select Off not to print On to print Error Only or Specify Each Job 2 If you selected On Error Only or Specify Each Job specify whether the transmitted image is to be attached by selecting Off do not print transmitted image Partial Image print part of the transmitted image at full size or Full Image print th...

Page 131: ... Result Report are taken from the information stored in the address book If Name or Destination is selected either the name destination name or the destination FAX No stored in the address book is shown If Name and Destination is selected both the name destination name and destination FAX No are shown When the destination was directly entered only the destination FAX No is shown 1 Display the scre...

Page 132: ...was received successfully 1 Display the screen System Menu Counter key Report Result Report Setting RX Result Report FAX 2 Configure the function Select Off not to print On to print or Error SubAddress NOTE Fax receipt can also be notified by e mail instead of checking the receipt result report Reporting FAX Receipt Result by E mail page 7 9 FAX RX Result Report Completed ...

Page 133: ...ivity Reports The latest 50 sent or received fax data are printed as a report 1 Display the screen Status Job Cancel key FAX Job Log 2 Print 1 Select Outgoing FAX Report to print the sent fax report and select Incoming FAX Report to print the received fax report 2 Select Yes The report is printed Automatic Printout An activity report is printed out automatically after every 50 faxes sent or receiv...

Page 134: ... on a number of user setups FAX related information includes the Local FAX Number Local FAX Name fax line setting etc You can print it out as necessary 1 Display the screen System Menu Counter key Report Report Print 2 Print Status Page Yes A status page is printed Status Page ...

Page 135: ... the address book 1 E mail Address Book 2 Select the destination from the Address Book and select OK Enter the E mail address 1 E mail Address Entry 2 Enter the address of the destination and select OK For details on character entry refer to the following NOTE This setting is displayed when the FAX RX Result Report setting is On or Error SubAddress FAX RX Result Reports page 7 6 If the setting is ...

Page 136: ...tination Delete a destination 1 To delete the destination select the destination you want to delete and select 2 Select Yes The destination is deleted Add a destination To add the destination select Cancel and then return to the destination screen 3 Select Check When you have finished checking all destinations select Check 4 Press the Start key Start sending NOTE Be sure to confirm every destinati...

Page 137: ... 5 FAX 8 6 Transmission Restriction 8 10 Registering Permit FAX No 8 11 Changing and Deleting Permit FAX No 8 12 Registering Reject FAX No 8 13 Changing and Deleting Reject FAX No 8 14 Registering Permit ID No 8 15 Changing and Deleting Permit ID No 8 16 Setting Send Restriction 8 17 Setting Reception Restriction 8 17 Unknown Number Reception 8 17 Unusable Time 8 18 Account Management 8 19 ...

Page 138: ...hanges 3 Accepts the settings and exits NOTE If the login user name entry screen appears during operations log in by referring to the machine s Operation Guide for Administrator User Name and Password The factory default login user name and login password are set as shown below Login User Name 3500 Login Password 3500 If function default settings have been changed the Reset key can be selected in ...

Page 139: ...n 8 5 Document Box Configures settings related to the Sub Address Box and Polling Box For details on Sub Address Box refer to the following Sub Address Box Function page 5 8 For details on Polling Box refer to the following Polling Communication page 5 15 FAX Configures settings for fax functions 8 6 Address Book One Touch Configures Address Book and One Touch Key settings For details on Address B...

Page 140: ...u can print the list of destinations registered in the Address Book You can sort the list in the order of names or address numbers of the destinations Printing Address List page 2 16 Outgoing FAX Report The latest 50 sent fax data are printed as a report Incoming FAX Report The latest 50 received fax data are printed as a report Item Description Outgoing FAX Report An activity report is printed ou...

Page 141: ...purpose tray IMPORTANT Specify the paper size as follows for the multi purpose tray that you want to use for fax reception Inch models Letter Legal Statement Metric models A4 B5 A5 Folio Media Type Set the media type for multi purpose tray Value Plain Rough Transparency Vellum Labels Recycled Preprinted Bond Cardstock Color Prepunched Letterhead Envelope Coated Thick High Quality Custom 1 8 Cannot...

Page 142: ...peration panel Value Disable Enable Item Description Encryption Key Registration This is used to register an encryption key for encrypted communication Encryption page 5 21 FAX Remote Diagnosis If a problem arises with this machine and you contact our service representative this feature enables our Service Center computer to access the machine over the phone and check the machine s status or look ...

Page 143: ... However when job accounting has been enabled and you send originals after entering an Account ID the Account Name is printed This item is included in the Quick Setup Wizard Quick Setup Wizard Fax Setup page 2 7 Account Name Use Select whether or not to use account name as local FAX name Value Off On Dialing Mode Inch version only Select the telephone line according to the type you are contracted ...

Page 144: ...ived If Off is set each page is printed as it is received Value Off On Batch Print page 4 6 Rings Normal If the reception method is fax automatic reception the number of rings until the machine answers a call can be changed as needed Value 1 15 Rings Answering Machine If the reception method is FAX Answering Machine Auto Switch Reception the number of rings until the machine answers a call can be ...

Page 145: ...ccurs Fax machines that have ECM mode check for errors as they communicate preventing distortion of the image due to noise on the line and other conditions Value On Off NOTE When there is a large amount of noise on the line communication may take slightly longer than when Off is selected RX Start Speed Change the RX Start Speed When communication conditions are bad the fax may not be received corr...

Page 146: ...cation Establishing Requirements Send Restrictions Register Permitted FAX numbers or Permitted ID numbers Registering Permit FAX No page 8 11 Registering Permit ID No page 8 15 Send restriction settings are specified in Permit List Address Book in Send Restrictions Setting Send Restriction page 8 17 Register the Local FAX Numbers or Local FAX IDs of other parties If there is neither a Permitted FA...

Page 147: ...fied in Reject List in Reception Restrictions Setting Reception Restriction page 8 17 If there are no Reject FAX numbers registered calls are only rejected from senders whose Local FAX Numbers Indicates local FAX information entries not the actual line numbers are not registered The sender s Local FAX Number is not registered The sender s Local Fax Number matches a Reject FAX No registered on the ...

Page 148: ...nge and enter the new number 2 OK Yes The registration is changed Deleting 1 Select Permit FAX No you want to delete and select 2 Select Yes The registration is deleted NOTE For the procedure for entering a number refer to the following Registering Permit FAX No page 8 11 System Menu Counter TX RX Restriction Permit No List 10 10 1 1 Menu End 6764 System Menu Counter TX RX Restriction Permit No Li...

Page 149: ...ject FAX No Up to 20 digits can be entered 3 Select OK 3 To register another Reject FAX No repeat Steps 2 1 to 2 3 NOTE Up to 25 Reject FAX numbers can be registered NOTE Select Pause to insert a pause between numbers Select Space to enter a space Use or to move the cursor Selecting Backspace deletes the character to the left of the cursor TX RX Restriction Reject No List 10 10 System Menu Counter...

Page 150: ...ange 2 Enter the new number 3 OK Yes The registration is changed Deleting 1 Select Reject FAX No you want to delete and select 2 Select Yes The registration is deleted NOTE For the procedure for entering a number refer to the following Registering Reject FAX No page 8 13 TX RX Restriction Reject No List 10 10 System Menu Counter End Menu 1 1 6543 TX RX Restriction Reject No List 10 10 System Menu ...

Page 151: ...X RX Restriction Permit ID List 2 Add a Permit ID No 1 Select 2 Use or the numeric keys to enter Permit ID No 0000 to 9999 3 Select OK 3 To register another Permit ID No repeat Steps 2 1 to 2 3 NOTE Up to 10 Permit ID numbers can be registered System Menu Counter TX RX Restriction Permit ID List 10 10 1 1 Menu End 1111 ...

Page 152: ...ange 2 Enter the new number 3 OK Yes The registration is changed Deleting 1 Select Permit ID No you want to delete and select 2 Select Yes The registration is deleted NOTE For the procedure for entering a number refer to the following Registering Permit ID No page 8 15 System Menu Counter TX RX Restriction Permit ID List 10 10 1 1 Menu End 1111 System Menu Counter TX RX Restriction Permit ID List ...

Page 153: ...enders whose Local FAX Number is not registered are rejected You can select whether reception from a party whose local fax number is not registered is allowed or rejected in Unknown Number Reception Unknown Number Reception page 8 17 To change the reception restriction follow the steps below 1 Display the screen System Menu Counter key FAX TX RX Restriction RX Restriction 2 Configure the function ...

Page 154: ... all other printing operations are prohibited during the unusable time period including printing of copy jobs and printer jobs and printing from USB memory Faxes and print jobs received during the unusable time period are printed after the unusable time period ends or when the unusable time period is temporarily canceled NOTE If the login user name entry screen appears during operations log in by ...

Page 155: ...cast transmission Sub address transmission Encrypted transmission Manual send when dialed from this machine to the receiving system Polling reception Sending Faxes from PC Login Logout page 3 13 Item Description Registration of User Register user access privileges User ID and Password Enable Disable User accounting Enable User accounting NOTE Machine s Operation Guide Item Description Registration...

Page 156: ...transmission Manual send when dialed from this machine to the receiving system Polling reception Sending Faxes from PC When job accounting has been enabled batch transmission function works only for communication to be performed for the same Account ID The communication to be performed with a different Account ID is not conducted as a batch transmission Normally the Local FAX Name is printed in th...

Page 157: ...chapter explains the following topics Indicators During Sending Receiving Operation 9 2 Responding to an Attention Indicator Flashes 9 2 Precautions When Turning Power OFF 9 3 Messages 9 4 Error Code List 9 5 Troubleshooting 9 8 ...

Page 158: ...error message If the message is not indicated on the touch panel when the Status Job Cancel key is pressed or the attention indicator flashes for 1 5 seconds check the following Symptom Checkpoints Corrective Actions Reference Page Cannot send fax Is the modular cord connected correctly Connect the modular cord correctly Is Permitted FAX No or Permitted ID No registered correctly Check Permitted F...

Page 159: ... a fax when the power switch is turned off Make sure that the Processing indicator and the Memory indicator are off before turning off the power switch NOTE When the Processing indicator or Memory indicator is lit up the machine is operating Turning off the main power switch while the machine is operating may cause it to malfunction Check that the indicators are off OFF ...

Page 160: ... Select Continue to print on the paper in the currently selected paper source Box limit exceeded Is End displayed on the screen The specified box is full and no further storage is available Job is canceled Select End Try to perform the job again after printing or deleting data from the box Cannot process this job This job is canceled because it is restricted by User Authorization or Job Accounting...

Page 161: ...e the default setting of TX Start Speed in System Menu U00900 U00910 Page s not received correctly Ask the sender to resend NOTE If the communication error occurs frequently change the default setting of RX Start Speed in System Menu U01000 U01097 Communication error occurred during transmission Send again If you still have trouble reduce TX Start Speed and send again NOTE If the communication err...

Page 162: ...arty during sub address bulletin board reception Communication was interrupted because the password was incorrect U03400 Polling reception was interrupted because the password entered by the other party did not match the Local FAX ID on the receiving machine Check with the other party U03500 Sub address bulletin board reception was attempted and the other party s machine is an our brand model but ...

Page 163: ...0 Transmission to the Sub Address Box or sub address box on our brand recipient machine was stopped because there is no more free space in the memory of the recipient machine Check with the recipient U19000 Memory reception was stopped because there is no more free space in the memory of this machine Create free space by outputting the data stored in the memory and ask the sender to resend U19100 ...

Page 164: ...the forwarding destination 5 2 Cannot receive document Is the modular cord connected correctly Connect the modular cord correctly Is Communication error displayed Remedy the cause of error and ask the sender to retry 9 5 Are you using an IP telephone line You may be able to temporarily clear the communication error by changing the setting of RX Start Speed in Reception 8 9 Is RX reception restrict...

Page 165: ...om a Sub Address Box Is the box password been set Enter the correct box password 5 8 Cannot use polling reception Is polling transmission being used correctly on the sending machine Check with the recipient Cannot use sub address bulletin board communication Does the other party s fax machine have the same sort of sub address bulletin board communication function If the other party s fax machine d...

Page 166: ... This chapter explains the following topics Character Entry Method 10 2 Specifications 10 5 Menu Map 10 7 Received FAX Sizes and Paper Priority Metric Model 10 13 Received FAX Sizes and Paper Priority Inch Model 10 14 ...

Page 167: ...eyboard Select the character to enter 3 Cancel Select to cancel entered characters and return to the screen before the entry was made 4 Back Select to return to the previous screen 5 OK Next Select to save the entered characters and move to the next screen 6 Enter Key Select to enter a line break 7 Space Key Select to insert a space 8 Delete Key Select to delete a character to the left of the curs...

Page 168: ...n No Display Key Description 13 S T To enter a number or symbol not shown in the keyboard select the cursor key and scroll the screen to view other numbers or symbols to enter Input Limit Back Next Cancel AB Del 2 32 ABC A a Add Name Input Limit Symbol Del 3 32 Back Next Cancel Add Name 123 13 ...

Page 169: ...er numbers or symbols select ABC to display Symbol 3 Register the characters you entered Select Next The entered characters are registered Input Limit Back Next Cancel L Del 1 32 ABC A a Add Name Input Limit Back Next Cancel Add Name List Del 5 32 A a ABC 1 3 2 4 5 6 8 7 Input Limit Back Next Cancel List A Del 6 32 ABC A a Add Name Input Limit Symbol Del 8 32 Back Next Cancel Add Name List A 1 2 1...

Page 170: ...th 8 1 2 216 mm Max length 14 1 32 356 mm Automatic Document Feed Max 75 sheets with document processor Resolution Scan 200 100 dpi Normal 8 dot mm 3 85 line mm 200 200 dpi Fine 8 dot mm 7 7 line mm 200 400 dpi Super Super Fine 8 dot mm 15 4 line mm 400 400 dpi Ultra Ultra Fine 16 dot mm 15 4 line mm Print 600 600 dpi Gradations 256 shades Error diffusion One Touch Key 100 keys Multi Station Trans...

Page 171: ... settings in the Network FAX Driver setting is possible to any 1 minute increment within the subsequent 24 hour period Transmit and Print Fax transmission and print out at the machine is available Broadcast Transmission Up to 100 destinations Job Accounting Requires the input of a Login User Name and Password in the Network FAX Driver when User Login is turn ON in the fax machine Requires the inpu...

Page 172: ...Delayed Transmission page 3 20 FAX Direct Transmission page 3 18 FAX Polling RX page 5 17 FAX TX Report page 3 23 Add Edit Shortcut refer to the machine s Operation Guide Sub Address Box page 5 8 Polling Box page 5 15 Print Job Status refer to the machine s Operation Guide Send Job Status refer to the machine s Operation Guide Store Job Status refer to the machine s Operation Guide Scheduled Job p...

Page 173: ... Memory refer to the machine s Operation Guide USB Keyboard refer to the machine s Operation Guide Network Connection Status refer to the machine s Operation Guide Option Network Connection Status refer to the machine s Operation Guide Wireless Network refer to the machine s Operation Guide SSD refer to the machine s Operation Guide Quick Setup Wizard FAX Setup page 2 7 Paper Setup refer to the ma...

Page 174: ...s refer to the machine s Operation Guide Admin Report Settings page 7 7 Outgoing FAX Report page 7 7 Incoming FAX Report page 7 7 Result Report Setting Send Result Report E mail Folder refer to the machine s Operation Guide FAX page 7 4 Canceled before Sending page 7 5 Recipient Format page 7 5 RX Result Report FAX page 7 6 RX Result Report Type page 7 9 Job Finish Notice Setting refer to the mach...

Page 175: ...e machine s Operation Guide Color Toner Empty Action refer to the machine s Operation Guide Measurement refer to the machine s Operation Guide Low Toner Alert Level refer to the machine s Operation Guide Format SSD refer to the machine s Operation Guide Format SD Card refer to the machine s Operation Guide Display Status Log Display FAX Log page 8 6 Function Key Usage FAX Key page 8 6 Home refer t...

Page 176: ... Print page 8 8 Rings Normal page 8 8 Rings Answering Machine page 8 8 Rings FAX TEL page 8 8 Reception Mode page 8 8 Remote SW Dial page 8 8 Encrypted Reception page 5 21 ECM RX page 8 8 RX Start Speed page 8 8 TX RX Restriction page 8 10 Forward Settings page 5 2 New Destination Entry FAX page 8 9 Application refer to the machine s Operation Guide Internet refer to the machine s Operation Guide ...

Page 177: ...nel Reset Timer refer to the machine s Operation Guide Sleep Level Except for Europe refer to the machine s Operation Guide Sleep Rules Europe only Sleep Timer refer to the machine s Operation Guide Auto Error Clear refer to the machine s Operation Guide Error Clear Timer refer to the machine s Operation Guide Unusable Time page 8 18 Adjustment Maintenance refer to the machine s Operation Guide ...

Page 178: ...irection of the paper feed Paper Size 1 A5 Paper orientation is different from the received document The image is printed after being rotated 90 automatically A4 Folio A4 Folio 2 A4 Folio A4 A4 Images longer than Folio length 330 mm are received and printed on A4 paper without dividing them 3 Folio B5 Images shorter than the A4 vertical length 297 mm are received and then reduced and printed on B5...

Page 179: ...gal Long Originals Originals longer than Legal in the direction of the paper feed Paper Size 1 Statement Paper orientation is different from the received document The image is printed after being rotated 90 automatically Letter Legal Letter Legal 2 Letter Legal Letter Letter Images longer than the Legal length 14 inches are received and printed on Letter paper without dividing them indicates print...

Page 180: ...on 5 30 Duplex 3 16 Duplex Printing 4 6 8 8 E ECM RX 8 9 ECM TX 8 7 E mail Notice Job Finish Notice 3 23 Reporting FAX Receipt Result 7 9 Encryption Communication 5 21 Changing and Deleting Registration Contents of Encryption Key 5 23 Encryption Box No 5 21 Encryption Key 5 22 Encryption Key No 5 21 Registering an Encryption Key 5 22 Setting the Encrypted Reception 5 25 Using the Encrypted Transmi...

Page 181: ...ived FAX Sizes and Paper Priority 10 13 10 14 Receiving Mode 4 2 8 8 Reception Date Time 4 6 8 8 Redial 3 6 Changing Retry Times 8 7 Reject Fax No Change Deletion 8 14 Registration 8 13 Remote Switch Function 5 34 8 8 How to Register 8 8 How to Use 5 34 Report Activity Report 7 7 FAX RX Result Reports 7 6 Printing a Sub Address Box List 5 13 Recipient Format 7 9 Report for Job Canceled before Send...

Page 182: ...Permit FAX No 8 11 Permit ID No 8 15 Prerequisites 8 10 Reception Rejection Requirements 8 11 Reception Restriction Setting 8 17 Reject FAX No 8 13 Send Restriction Setting 8 17 Unknown Number Reception 8 17 Troubleshooting 9 8 TX Start Speed 8 7 U Unusable Time 8 18 User Accounting 8 19 Contents 8 19 Login 3 13 Using favorites 3 26 ...

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Page 184: ...First edition 2017 4 2VMGEEN500 ...

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