TriTeq MicroIQ CM Operation Manual Download

Page: 13 / 13

Troubleshooting

Condition

Suggested Solution(s)

No LEDs light up when I enter my
code, or after holding program
button for 5s

Replace battery

Knob will not turn when valid code
is accepted (green LED remains on)

Wait until the LED turns off. Then
re-enter Access Code, wait for the
green LED and click sound before
turning the lock knob.

Red LED flashes/sounds three times
after entering any code

Reprogram Access Codes
Erase all Access Codes by
reprogramming Master Code to 1-2-
3-4-5, and reprogram Access Codes

Yellow LED flashes/ after entering
any code

Replace battery

Red ERROR LED flashes/sounds three
times after any key is pressed

Wait 3 minutes and enter a valid
keypad code

Knob stuck in either the unlocked
or locked position (even after valid
code & good battery & waiting)
Knob in the unlocked position, but
unit still locked
Forgot codes cab is locked up

No response after changing battery

Turn knob to locked position
Check battery orientation

Contact Technical Support at
847-640 7002
Contact Technical Support at
847-640 7002

Contact Technical Support at
847-640 7002

TriTeq Lock and Security
701 Gullo Ave
Elk Grove Village, IL
60007

Phone: (847) 640-7002

Toll Free: (888) 603-5625

Email: [email protected]

042617 - Rev. 1

Summary of Contents for MicroIQ CM

Page 1: ...R O TM E L E C T R O N I C L O C K Operation Manual Models UM CM SM FOR OFFICE FURNITURE STORAGE CABINETS LOCKERS SAFES VAULTS SECURED ENCLOSURES ...

Page 2: ...ructions 2 Programming a New Master Code 3 Adding a Control Key Fob Available User IDs 5 Operating the Lock With an Access Code 6 Unlocking the Unit 6 Deleting Access Codes 6 Changing Access Codes 7 Battery Replacement 7 Care and Cleaning 8 General Information Troubleshooting 10 10 11 Table of Contents Programming Access Codes 4 Pre programmed Codes 2 ...

Page 3: ...it memory number used to store each user s individual Access Code twenty five are available Access Code s This is the five digit code used by each individual user to unlock the unit Control Key Fob Optional Used to access and program the lock Operating the Lock With an Access Code 1 Enter the 5 digit Access Code The Factory Access Code is 1 1 1 1 1 2 Rotate knob clockwise to unlock 3 Rotate the kn...

Page 4: ...ss to the unit it is for programming only It is important to write down the new 5 digit Master Code in a safe place and do not share it with anyone Please make note of your new Master Code here before you begin the programming procedure Note Refer to page 1 where you recorded your Master Code Do not give your Master Code to anyone If the Master Code is compromised then the unit s security is compr...

Page 5: ...s programmed 1 With the lock in either unlocked or locked position press and The keypad will enter programming mode and the green LED will light up 2 Enter your 5 digit Master Code If the code is entered correctly the green LED will light up Proceed to step 3 If no code is entered within 10 seconds or if the code is entered incorrectly then the red LED will flash 3 times and the keypad will exit p...

Page 6: ...r your 5 digit Master Code If the code is entered correctly the green LED will light up Proceed to step 3 If no code is entered within 10 seconds or if the code is entered incorrectly then the red LED will flash 3 times To try again return to step 1 3 Press and hold the Program Button for 5 seconds The red LED will flash once and then the green and yellow LEDs will light up flash once and then the...

Page 7: ... and yellow LEDs will strobe If an invalid code is entered the red LED will flash 3 times and the keypad will exit programming mode Repeat Steps to program or change up to twenty five Access Codes P 5 MicroIQ Electronic Lock Programming Guide Programming Your Access Codes You may program up to 25 unique Access Codes Each of these codes is used to unlock the unit To program a 5 digit Access Code 1 ...

Page 8: ...ramming Guide Unlocking the Unit Warning Three invalid attempts will cause the lock to block any other attempts for 3 minutes To open the unit 1 Enter the 5 digit Access Code If a valid 5 digit Access Code is entered the green LED will light up and the lock will unlock Proceed to step 2 If an invalid Access Code is entered the red LED will flash 3 times 2 Rotate the knob clockwise to the unlocked ...

Page 9: ...onds again Enter 1 2 3 4 5 Changing Access Codes Each Access Code is saved under a User ID location This procedure will replace an existing Access Code based on the code s User ID location making the original Access Code located under that User ID permanently obsolete To change an Access Code 1 2 With the lock in either the locked or unlocked position press and hold the Program Button located belo...

Page 10: ...e Changing the battery will not delete any codes Caution Be careful when removing small screw from battery holder If the screw is missing a M2 x 4mm socket head cap screw will fit for replacement The hex tool is 1 5mm To replace the battery 1 Lift the battery cover 2 Swing the battery cover to parallel position as lock body 3 Remove the battery holder screw from lock body using the hex tool 4 Remo...

Page 11: ...lder is fully seated 8 Place the battery cover screw onto the battery holder 9 User the hex tool to tighten the battery cover screw 10 Swing the battery cover back and snap the cover down If the knob is unlocked you should hear the lock mechanism click after turning the knob to the locked position and the unit will lock If the unit will not lock after inserting the battery enter any Access Code mo...

Page 12: ...q Lock Security or Hudson Lock LLC be liable for any incidental or consequential damages or losses TriTeq Limited Warranty TriTeq offers a one year limited warranty all products to be free from manufacturing defects in materials and workmanship This limited warranty does not cover battery lost combinations or damages caused by improper mounting improper or unreasonable use Operating Temperature 0 ...

Page 13: ...y is pressed Wait 3 minutes and enter a valid keypad code Knob stuck in either the unlocked or locked position even after valid code good battery waiting Knob in the unlocked position but unit still locked Forgot codes cab is locked up No response after changing battery Turn knob to locked position Check battery orientation Contact Technical Support at 847 640 7002 Contact Technical Support at 847...

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