background image

13

The UPS system control panel LEDs will illuminate in the sequences listed below to 

indicate operational problems. 

Note:

 If the “FAULT” LED illuminates, determine the specific fault condition by activating the error 

code LEDs. To activate the error code LEDs, press the “ON/TEST” button until the UPS system beeps, 
then release the button. The error code LEDs will illuminate for five seconds.

Illuminated LEDs

Condition and Solution

On: 

REPLACE BATT

Error Code LEDs: Not Applicable

Replace Battery: 

Allow the UPS system to charge for 

at least 12 hours and perform a UPS system self-test as 
described in 

Section 3.1: Front Panel Switches

. If the 

LED remains on, contact Tripp Lite for service.

Flashing: 

LINE

Error Code LEDs: Not Applicable

Input Abnormal: 

Utility power voltage or frequency is too 

high or too low for the UPS system to operate in BYPASS 
mode. If an inverter failure occurs, the UPS system will 

not pass through utility power to the outlets and any 
connected equipment will turn off.

On: 

FAULT

Error Code LEDs:

 50%  100%

Battery Weak:

 Allow the UPS system to charge for 12 

hours. If the LED remains on, contact Tripp Lite for service.

On: 

FAULT

Error Code LEDs: 

25%  75%

Inverter Over-Current:

 

Reduce the load supported by the 

UPS system by unplugging some equipment. Restart the 

UPS system. If the problem persists, contact Tripp Lite for 
service.

On: 

FAULT

Error Code LEDs: 

25%  75%  100%

Internal Temperature Too High: 

Confirm that adequate 

space exists for air to circulate near the UPS system’s 
vents. Confirm that the UPS system’s fan is working 
properly. Confirm that the ambient temperature does not 
exceed recommended levels. Restart the UPS system.

On: 

FAULT

Error Code LEDs:

 25%  50%

Inverter Overload: 

Reduce the load supported by the 

UPS system by unplugging some equipment.

On: 

FAULT

Error Code LEDs: 

25%  50%  100%

Charger Out of Order:

 

Restart the UPS system. If the 

problem persists, contact Tripp Lite for service.

On: 

FAULT

Error Code LEDs: 

25%  50%  75%

Fan Out of Order:

 

Restart the UPS system. If the problem 

persists, contact Tripp Lite for service.

On: 

FAULT

Error Code LEDs: 

25%  50%  75%  100%

Bypass Phase Can’t Lock: 

Restart the UPS system. If 

the problem persists, contact Tripp Lite for service.

On: 

FAULT

Error Code LEDs:

 BATT  25%

Utility Voltage Low and Battery Disconnected at 

Initialization: 

Shut down the UPS system. Check the 

internal battery connections. Correct the AC input voltage. 
Restart the UPS system. If the problem persists, contact 
Tripp Lite for service.

On: 

FAULT

Error Code LEDs:

 BATT  25%  100%

Battery Disconnected at Initialization and Utility 

Voltage or Frequency Too High or Too Low in On-Line 

Mode: 

Shut down the UPS system. Check the internal 

battery connections. Correct the AC input voltage. Restart 
the UPS system. If the problem persists, contact Tripp Lite 
for service.

On: 

FAULT

Error Code LEDs: 

BATT  25%  75%

Input Over-Current:

 

Reduce the load supported by the UPS 

system by unplugging some equipment. Restart the UPS 

system. If the problem persists, contact Tripp Lite for service.

On: 

FAULT

Error Code LEDs: 

BATT  25%  50%

Bypass Overload: 

Reduce the load supported by the UPS 

system by unplugging some equipment. Either wait for the 
UPS system to recognize the load reduction or restart the UPS 
system. If the problem persists, contact Tripp Lite for service.

On: 

FAULT

Error Code LEDs:

 BATT  25%  50% 100%

Battery Voltage Too High: 

Restart the UPS system. If the 

problem persists, contact Tripp Lite for service.

Note:

 All other error codes indicate internal fault conditions. Restart the UPS system. If the problem 

persists, contact Tripp Lite for service.

4. Troubleshooting

17-06-040-932882.indb   13

6/29/2017   10:33:33 AM

Summary of Contents for SmartOnline

Page 1: ...4 Rear Panel 11 3 5 Communications 12 4 Troubleshooting 13 5 Battery Replacement 14 6 Storage and Service 16 6 1 Storage 16 6 2 Service 16 7 Product Registration and 17 Regulatory Compliance Espa ol...

Page 2: ...te the UPS system s ground connection Do not plug the UPS system into itself this will damage the UPS system Do not use extension cords to connect the UPS system to an AC outlet If the UPS system rece...

Page 3: ...racket has six holes and each rear bracket has three holes The pegs will snap into place After installing the pegs expand each shelf to match the depth of the vertical rack rails The pegs will fit thr...

Page 4: ...h the orientation of the UPS system Pull the panel out rotate it and push it back into place as shown Warning The UPS system is very heavy be careful when moving or lifting it 2 3 Connection and Start...

Page 5: ...ment into the UPS system s AC outlets Note Use the supplied C13 to C14 interconnection cord The UPS system is designed to support computer equipment only The UPS system will become overloaded if house...

Page 6: ...ave a resistance of greater than 5 ohms 2 If a non latching EPO switch is used the EPO must be held for a minimum of 1 second This does not apply to a latching EPO switch CAUTION The EPO port is not a...

Page 7: ...ternal accessory card model WEBCARDLX sold separately WEBCARDLX provides an Ethernet network interface for remote monitoring and control of the UPS system via SNMP Web or telnet WEBCARDLX enables remo...

Page 8: ...release it The battery will continue to charge and the fan will continue to operate even when the outlets are off To turn the UPS system off completely including the battery charger unplug the UPS sys...

Page 9: ...LINE LED This green LED will illuminate continuously to indicate the utility supplied AC line voltage at the wall outlet is nominal It will flash if the line voltage is outside the nominal range eith...

Page 10: ...overload is not corrected immediately the UPS system will go from on line to bypass mode BATT LOW LED This yellow LED will illuminate when the UPS system s battery charge level is low The UPS alarm wi...

Page 11: ...es a user supplied power cord This power cord should have an IEC 320 C19 connector on one end and a plug appropriate for your local site s utility outlet on the other end AC Outlets Configuration Vari...

Page 12: ...The port s numbered pin assignments are shown in the RS 232 DB9 illustration at left If the battery charge level is low the UPS system will bridge pins 1 and 5 If utility power fails the UPS system wi...

Page 13: ...e the load supported by the UPS system by unplugging some equipment On FAULT Error Code LEDs 25 50 100 Charger Out of Order Restart the UPS system If the problem persists contact Tripp Lite for servic...

Page 14: ...uit current Observe proper precautions Do not dispose of the batteries in a fire Do not open the UPS or batteries Do not short or bridge the battery terminals with any object Unplug and turn off the U...

Page 15: ...ld Batteries and Remove Old Batteries 4 Insert New Batteries and Connect New Batteries Attach battery connectors black to black and red to red 5 Replace Battery Compartment Cover 6 Replace Front Panel...

Page 16: ...originate from a misreading of the instructions 2 If the problem continues do not contact or return the product to the dealer Instead visit www tripplite com support 3 If the problem requires service...

Page 17: ...to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not...

Page 18: ...ores del 25 Panel Frontal 3 2 Ajustes Operacionales 25 Avanzados 3 3 Luces Indicadoras del 26 Panel Frontal 3 4 Panel Posterior 28 3 5 Comunicaciones 29 4 Soluci n de Problemas 30 5 Reemplazo de Bater...

Page 19: ...la clavija del sistema UPS y tampoco use un adaptador que elimine la conexi n a tierra de la unidad No enchufe el UPS en s mismo ya que esto lo da ar No use cables de extensi n para enchufar el sistem...

Page 20: ...oporte posterior posee tres orificios Los ganchos encajar n en su lugar Despu s de colocar los ganchos expanda cada estante para que se ajuste con la profundidad de los rieles del rack vertical Los ga...

Page 21: ...rarse para que concuerde con la orientaci n del sistema UPS Tire y saque el panel g relo y vuelva a empujarlo en su lugar como se muestra Advertencia El sistema UPS es muy pesado as que tenga cuidado...

Page 22: ...nchufe el equipo en las salidas CA del sistema UPS Nota Use el cable de interconexi n C13 a C14 suministrado El sistema UPS est dise ado nicamente para mantener equipos computacionales El UPS se sobre...

Page 23: ...5 ohms 2 Si se usa un interruptor de EPO sin seguro el interruptor EPO deber sujetarse por un m nimo de 1 segundo sto no aplica a un interruptor EPO con seguro PRECAUCI N El puerto EPO no es un supre...

Page 24: ...auxiliar interna opcional modelo WEBCARDLX se vende por separado La WEBCARDLX proporciona una interfaz de red Ethernet para monitoreo y control remotos del sistema UPS mediante SNMP web o telnet La WE...

Page 25: ...o su ltelo La bater a seguir carg ndose y el ventilador seguir funcionando aun cuando las salidas est n apagadas Para apagar completamente el UPS incluyendo el cargador de la bater a desenchufe el cab...

Page 26: ...D verde se iluminar de manera continua para indicar que el voltaje de la l nea CA suministrado por la red p blica en el tomacorriente de pared es nominal Parpadear en caso de que el voltaje de la l ne...

Page 27: ...el sistema UPS pasar desde el modo en l nea hasta el modo de rodeo LED BATT LOW BATER A BAJA Este LED amarillo se iluminar cuando el nivel de carga de la bater a del sistema UPS est bajo La alarma de...

Page 28: ...n debe tener un conector IEC 320 C19 en un extremo y un enchufe apropiado para el tomacorriente de la red el ctrica local en el otro extremo Salidas CA La Configuraci n Var a Seg n el Modelo Estas sal...

Page 29: ...de clavijas numeradas del puerto aparecen en la ilustraci n de RS 232 DB9 en la izquierda Si el nivel de carga de la bater a es bajo el sistema UPS conectar las clavijas 1 y 5 En caso de que falle la...

Page 30: ...a carga que mantiene el sistema UPS desconectando alg n equipo Encendido FALLA LEDs de C digo de error 25 50 100 Cargador fuera de servicio Reinicialice el sistema UPS Si el problema persiste p ngase...

Page 31: ...oque el ctrico y quemaduras por las altas corrientes de cortocircuito tome las precauciones adecuadas No deseche las bater as en un incinerador No abra las bater as No ponga los terminales de la bater...

Page 32: ...saque las bater as antiguas 4 Inserte las bater as nuevas y con ctelas Una los conectores de la bater a negros con negros y rojos con rojos 5 Vuelva a colocar la tapa del compartimento de la bater a 6...

Page 33: ...debe a una mala lectura de las instrucciones 2 Si el problema persiste no se comunique ni devuelva el producto al mayorista En cambio visite www tripplite com support 3 Si el problema exige servicio t...

Page 34: ...sobre Cumplimiento de la WEEE para Clientes de Tripp Lite y Recicladores Uni n Europea Seg n la Directiva de Residuos de Aparatos El ctricos y Electr nicos Waste Electrical and Electronic Equipment W...

Page 35: ...ment 41 3 1 Commutateurs du 41 panneau avant 3 2 Configurations de 41 fonctionnement avanc es 3 3 T moins lumineux du 42 panneau avant 3 4 Panneau arri re 44 3 5 Communications 45 4 D pannage 46 5 Rem...

Page 36: ...la prise de terre au sol du syst me UPS Ne pas brancher le syst me UPS lui m me ceci endommagera le syst me UPS Ne pas utiliser des rallonges pour connecter le syst me UPS une prise secteur Si le syst...

Page 37: ...ag re comme montr Chaque support avant a six trous et chaque support arri re a trois trous Les chevilles s enclencheront Apr s avoir install les chevilles agrandir chaque tag re pour apparier la profo...

Page 38: ...Sortir le panneau le tourner et le pousser de nouveau en place comme montr Avertissement Le syst me UPS est tr s lourd faites attention en le d pla ant ou en soulevant 2 3 Connexion et d marrage 1 Br...

Page 39: ...s prises CA du syst me UPS Remarque Utiliser le cordon d interconnexion C13 C14 fourni Le syst me UPS est con u pour supporter du mat riel informatique uniquement Le syst me UPS deviendra surcharg si...

Page 40: ...s l EPO doit tre maintenu pendant au moins 1 seconde Cela ne s applique pas un commutateur EPO avec maintien MISE EN GARDE Le port EPO n est pas un parasurtenseur de ligne t l phonique ne pas brancher...

Page 41: ...re La fente loge une carte auxiliaire interne facultative mod le WEBCARDLX vendue s par ment WEBCARDLX fournit une interface r seau Ethernet pour la t l surveillance et la commande du syst me UPS par...

Page 42: ...a partir de l alimentation par batterie Bouton de ARR T Ce bouton coupe le courant aux sorties du syst me UPS Appuyer sur ce bouton et le maintenir appuy jusqu ce que le syst me UPS mette un bip sonor...

Page 43: ...ecteur C A la prise murale est nominale Elle clignotera si la tension de ligne est en dehors de l intervalle nominal si trop bas ou trop haut L intervention de l utilisateur n est pas exig e quand la...

Page 44: ...t riel jusqu ce que la diode et l alarme s teignent Si la surcharge n est pas corrig e imm diatement le syst me UPS ira du mode en ligne au mode de d rivation DIODE BATTERIE FAIBLE Cette diode jaune s...

Page 45: ...on d alimentation fourni par l utilisateur Ce cordon d alimentation doit avoir un connecteur IEC 320 C19 sur une extr mit et une prise lectrique adapt e aux prises de courants locales sur l autre extr...

Page 46: ...ibutions num rot es de broche du port sont montr es sur l illustration RS 232 DB9 gauche Si le niveau de charge de la batterie est bas le syst me UPS r unira les broches 1 et 5 S il y a une rupture de...

Page 47: ...ation ne peut pas verrouiller Red marrer le syst me UPS Si le probl me persiste contacter Tripp Lite pour le service Allum e D FAILLANCE Diodes de Code d erreur BATT 25 Tension de secteur faible et Ba...

Page 48: ...lev prenez les pr cautions n cessaires Ne pas jeter les batteries au feu Ne pas ouvrir les batteries Ne pas tablir de court circuit ou de pont entre les bornes de la batterie avec un quelqconque obje...

Page 49: ...r les vieilles batteries 4 Ins rer les nouvelles piles et connecter les nouvelles piles les connecteurs de batterie noir noir et rouge rouge 5 Replacer le couvercle du compartiment de la batterie 6 Re...

Page 50: ...assurer que le probl me n a pas pour origine une mauvaise lecture des directives 2 Si le probl me persiste ne pas communiquer ou renvoyer le produit au vendeur la place visitez www tripplite com suppo...

Page 51: ...lients de Tripp Lite et recycleurs Union europ enne Sous les directives et r glements de d chet d quipements lectrique et lectronique Waste Electrical and Electronic Equipment WEEE lorsque les clients...

Page 52: ...5 2 4 56 3 59 3 1 59 3 2 59 3 3 60 3 4 62 3 5 63 4 64 5 65 6 67 6 1 67 6 2 67 7 67 English 1 Espa ol 18 Fran ais 52 1111 W 35th Street Chicago IL 60609 USA www tripplite com support 2017 Tripp Lite 17...

Page 53: ...53 1 0 C 40 C 20 NEC ANSI NFPA 70 Tripp Lite Tripp Lite 5 17 06 040 932882 indb 53 6 29 2017 10 36 04 AM...

Page 54: ...54 2 1 2 3 D D E E 4 F F C B C B A B B A 2 1 4 2 Tripp Lite 2 2POSTRMKITWM 4 1 A B 2 B C 3 D E 4 F 17 06 040 932882 indb 54 6 29 2017 10 36 05 AM...

Page 55: ...1 ON TEST OFF VOLTAGE SELECTION MODE 2 ON TEST 200 240 3 ON TEST OFF 2 2 2 Tripp Lite 2 9USTAND 2 3 1 IEC 320 C20 IEC 320 C19 1 1 2 25 50 75 2 100 3 LINE LOAD 3 17 06 040 932882 indb 55 6 29 2017 10...

Page 56: ...230 240 230 2500 230 240 200 208 220 2400 PowerAlert WEBCARDLX PowerAlert WEBCARDLX 2 3 2 2 C13 C14 C13 C14 Tripp Lite www tripplite com P004 006 3 ON TEST ON LINE 24 17 06 040 932882 indb 56 6 29 20...

Page 57: ...2 RJ11 RJ11 4 5 EPO EPO 2a 2b 1 USB RS 232 USB 1a RS 232 DB9 1b PowerAlert PowerAlert 2 EPO EPO EPO 2a 2b 1 5 2 EPO 1 EPO EPO 1b 1a 2 2 4 PowerAlert WEBCARDLX 17 06 040 932882 indb 57 6 29 2017 10 36...

Page 58: ...F OFF ON ON ON ON EPO 1 EPO 2 3 EPO SNMP USB OFF OFF OFF OFF OFF OFF EPO 1 EPO 2 3 4 WEBCARDLX WEBCARDLX Ethernet SNMP telnet WEBCARDLX E2MT E2MTDI E2MTDO E2MTHDI WEBCARDLX 2 17 06 040 932882 indb 58...

Page 59: ...59 3 3 1 ON TEST ON TEST ON LINE 10 ON BATT OFF OFF 3 2 12 10 230 202 253 17 06 040 932882 indb 59 6 29 2017 10 36 08 AM...

Page 60: ...12 10 200 208 220 230 240 50 60 0 05 50 60 60 50 PowerAlert WEBCARDLX 25 3 3 3 ON LINE 25 50 75 100 LINE BYPASS FAULT BYPASS Tripp Lite PowerAlert WEBCARDLX BYPASS PowerAlert WEBCARDLX 17 06 040 93288...

Page 61: ...61 3 FAULT 4 LOAD 25 50 75 100 BATT 25 50 75 100 ON BATT LOAD BATT OVERLOAD BATT LOW ON BATT e ON TEST 25 50 75 100 REPLACE BATT 2 12 3 1 Tripp Lite 17 06 040 932882 indb 61 6 29 2017 10 36 09 AM...

Page 62: ...62 IEC 320 C20 1 2 IEC 320 C13 IEC 320 C19 3 3 4 WEBCARDLX WEBCARDLX SNMP telnet IEC 320 C19 PowerAlert WEBCARDLX 17 06 040 932882 indb 62 6 29 2017 10 36 11 AM...

Page 63: ...63 RS 232 DB9 3 5 USB RS 232 Tripp Lite PowerAlert PowerAlert 2 4 PowerAlert RS 232 RS 232 DB9 1 5 8 5 3 9 3 8 EPO EPO 2 4 EPO 2 3 USB 3 17 06 040 932882 indb 63 6 29 2017 10 36 11 AM...

Page 64: ...LT 25 50 100 Tripp Lite FAULT 25 50 75 Tripp Lite FAULT 25 50 75 100 Tripp Lite FAULT BATT BATT 25 Tripp Lite FAULT BATT BATT 25 100 Tripp Lite FAULT BATT BATT 25 75 Tripp Lite FAULT BATT BATT 25 50 T...

Page 65: ...65 ON OFF http www tripplite com support recycling program Tripp Lite Tripp Lite http www tripplite com products battery finder 5 17 06 040 932882 indb 65 6 29 2017 10 36 11 AM...

Page 66: ...66 1 2 3 6 5 4 1 2 3 4 5 6 7 7 5 17 06 040 932882 indb 66 6 29 2017 10 36 17 AM...

Page 67: ...FF 4 6 6 2 Tripp Lite Tripp Lite www tripplite com support 1 2 www tripplite com support 3 www tripplite com support Product Returns RMA RMA Tripp Lite Tripp Lite 17 06 040 932882 indb 67 6 29 2017 10...

Page 68: ...68 Tripp Lite WEEE Tripp Lite WEEE Tripp Lite Tripp Lite 7 1111 W 35th Street Chicago IL 60609 USA www tripplite com support 17 06 040 93 2882_RevE 17 06 040 932882 indb 68 6 29 2017 10 36 17 AM...

Reviews: