Tripp Lite NetDirector B024-DPU08 Owner'S Manual Download Page 63

Page: 63 / 64

14. Appendix

14.3 Administrator Login Failure

If you are unable to perform an Administrator login (e.g. because the username/password information has become

corrupted or you have forgotten it), you can clear the login information with the following procedure:

1. Power off the KVM and remove its housing.

2. Short the jumper labeled J29.

J29

3. Power on the switch.

4. When the front panel LEDs flash, power off the switch.

5. Remove the jumper cap from J29.
6. Close the housing and restart the KVM. After restarting, you can use the default login procedure to login (see

9.1

OSD Login

14.4 Factory Default Hotkeys and Settings

Setting

Default

OSD Hotkey

[Scroll Lock] [Scroll Lock]

Invoking HSM Hotkey

[Number Lock] [-]

Auto Scan Interval

5 seconds

Mouse Emulation

Enabled

EDID Mode

DisplayPort Monitor’s EDID

Beeper

Enabled

Video DynaSync

Enabled

Summary of Contents for NetDirector B024-DPU08

Page 1: ...B024 DPU08 16 Port Model B024 DPU16 1111 W 35th Street Chicago IL 60609 USA tripplite com support Copyright 2021 Tripp Lite All rights reserved WARRANTY REGISTRATION Register your product today and be automatically entered to win an ISOBAR surge protector in our monthly drawing tripplite com warranty ...

Page 2: ...ugging Console Ports 21 8 2 Port Selection 21 8 3 Port ID Numbering 21 8 4 Powering Off and Restarting 22 the KVM 9 OSD Operation 23 9 1 OSD Login 23 9 2 OSD Hotkey 23 9 3 OSD Main Screen 24 9 4 OSD Main Screen Headings 24 9 5 OSD Navigation 25 9 6 OSD Functions 25 9 6 1 F1 Go To 25 9 6 2 F2 List 26 9 6 3 F3 Set 27 9 6 4 F4 Admin 29 9 6 5 F5 SKP 32 9 6 6 F6 BRC 33 9 6 7 F7 Scan 34 9 6 8 F8 Logout ...

Page 3: ...Utility 54 13 1 Downloading the Firmware 54 Upgrade Package 13 2 Preparation 54 13 3 Starting the Upgrade 55 13 4 Upgrade Successful 57 13 5 Upgrade Failed 57 13 6 Firmware Upgrade Recovery 57 13 7 OSD Configuration 58 Backup Restore 13 7 1 Backup 58 13 7 2 Restore 59 14 Appendix 60 14 1 B024 DPU08 and B024 DPU16 60 Connection Tables 14 1 1 B024 DPU08 First Level 60 B024 DPU08 Second Level 14 1 2 ...

Page 4: ...manufacturer The manufacturer makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose Any of the manufacturer s software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not ...

Page 5: ...abled full bass response provides a rich experience for 2 1 channel stereo sound Supports HD audio Computer selection via pushbuttons hotkeys OSD and RS 232 commands Independent switching of KVM and USB peripheral focus Two level administrator user password authorization for enhanced security protection Broadcast mode operations can be simultaneously performed on all selected computers such as sof...

Page 6: ...d to link to the computers two cable sets are provided Note The quality of the display is affected by the quality and length of the cables If additional cable sets are needed please contact your dealer to purchase the appropriate ones for your switch For multi display installations standard USB A to USB B cables and standard DisplayPort cables are also required Note The B024 DPU08 and B024 DPU16 s...

Page 7: ...pushbuttons 7 and 8 simultaneously for 2 seconds to start Auto Scan Mode 2 Port LEDs The Port LEDs are built into the Port Selection Switches The left ones are the KVM Port LEDs the right ones are the USB LEDs KVM Lights DIM ORANGE to indicate the computer attached to the corresponding port is up and running on line Flashes to indicate that Firmware Upgrade mode is in effect Changes to BRIGHT ORAN...

Page 8: ... transfers the firmware upgrade data from the administrator s computer to the KVM switch via this RJ 11 connector 6 USB 3 1 Gen 1 Peripheral Hub Section USB 3 1 peripherals printers scanners etc plug into this port this may require an extra power adapter Note The USB 3 1 hub cannot be accessed through the switch by computers on the second level of a cascaded installation 7 Reset Button Pressing th...

Page 9: ...lug in here Note The speakers plugged into the front panel audio jack have priority over those plugged in here 4 Console Port Section The cables from your console DisplayPort monitor USB keyboard USB mouse and speakers plug in here Each connector is marked with an appropriate icon to indicate itself 5 KVM Port Sections The cables that link the switch to your computers plug in here Each KVM port se...

Page 10: ...to replace the obsolete outlet Do not attempt to plug into a two prong ungrounded outlet Always follow local national wiring codes Do not allow anything to rest on the power cord or cables Route the power cord and cables to avoid them being stepped on or tripped over If an extension cord is used with this device ensure the total ampere ratings of all products used on the extension cord do not exce...

Page 11: ... is dependent upon the rack load and ventilation When installing in a closed or multi device rack assembly ensure the temperature will not exceed the maximum rated ambient temperature Before installing the rack ensure the stabilizers are secured to the rack extended to the floor and the full weight of the rack rests on the floor Install front and side stabilizers on a single rack or front stabiliz...

Page 12: ...8 and B024 DPU16 can be placed on any level surface that can safely support the weight of the device and the weight of the attached cables Make sure the surface is clean and free of any materials that can block the exhaust vents or otherwise interfere with normal operation of the switch To place the B024 DPU08 and B024 DPU16 or to stack units if you are cascading them remove the backing material f...

Page 13: ...e rack mounting kit to attach the rack mounting brackets onto the sides near the front of the unit 3 Place the KVM switch in the rack Position it so that the holes in the mounting brackets line up with the holes in the rack Secure the mounting brackets to the front of the rack ...

Page 14: ...ng 1 Remove each of the screws from the left and right sides near the rear of the unit 2 Use the M3 x 6 Phillips hex head screws supplied with the rack mounting kit to attach the rack mounting brackets onto the sides near the rear of the unit ...

Page 15: ...15 7 Installation 3 Place the KVM switch in the rack Position it so that the holes in the mounting brackets line up with the holes in the rack Secure the mounting brackets to the rear of the rack ...

Page 16: ...layPort and or HDMI monitor s into the DisplayPort console port then power on the monitor s 4 Plug your speakers into the audio jacks located on the unit s front and rear panel Note The speakers plugged into the front panel have priority over those plugged into the rear panel 5 Use the provided cable sets DisplayPort cable USB 3 0 cable and audio cable with this package Plug the DisplayPort connec...

Page 17: ...ack 9 Power on the computers Note Make sure all computers and devices connected to the KVM are also properly grounded 7 3 2 Two Stage Cascade Installation To control even more computers additional KVM switches can be cascaded from the KVM ports of the First Stage unit The cascaded KVMs that connect back to the First Stage unit are considered Second Stage units As many as 128 B024 DPU08 or 256 B024...

Page 18: ...t is marked with an appropriate icon to indicate itself The KVMs only support audio speakers Do not connect a KVM cable s microphone connector to the speaker ports 4 At the other end of the cables from step 3 plug the DisplayPort cable USB 3 0 cable and audio cables into their respective ports on the computer 5 Repeat steps 3 and 4 for any other PC systems you are installing 6 For each Second Stag...

Page 19: ...t the units in a multi display installation Up to seven B024 DPU08 or fifteen B024 DPU16 computers can be attached using KVM ports 1 7 B024 DPU08 or ports 1 7 9 16 B024 DPU16 Plug the USB Type A connector into the lower USB keyboard Port in the Console Port Section Both USB Ports are marked with a similar icon to remind you of the correct USB port 2 Use DisplayPort cables to connect the KVM s Disp...

Page 20: ... then assign them a channel number as the port name so all the Port 1s become Channel 1 all the Port 2s become Channel 2 and all the Port 7s become Channel 7 The ports will all be switched at the same time channel by channel Depending on the number of stages in your stack the KVM installation offers dual display two stages triple display three stages quad display four stages or multi display up to...

Page 21: ... the 1 and 2 front panel pushbuttons 8 2 Port Selection The KVMs provide four port selection methods to access the computers in the installation Manual an OSD on screen display menu system Hotkeys and RS 232 commands For OSD on screen display see section 9 OSD Operation for more information For Hotkeys operation see section 10 Hotkey Operation for more information For RS 232 commands see section 1...

Page 22: ... that are attached to it Note Unplug the power cords of any computers that have the Keyboard Power On function Otherwise the KVM will continue to receive power from the computers 3 Wait 10 seconds then plug the KVM back into its power source 4 Power on the computers Note If there are stations cascaded down from the primary KVM all the cascaded stations and the computers attached to them must be sh...

Page 23: ... OSD main screen displays in administrator mode In this mode you have administrator privileges with access to all administrator and user functions and can set up operations including password authorization as desired If the password function has been set you must provide an appropriate administrator user password in order to access the OSD 9 2 OSD Hotkey You can display the OSD on the console moni...

Page 24: ...ia OSD refer to Mouse Emulation in the table in section 9 6 4 F4 Admin for details To enable the Mouse Emulation via hotkeys see section 10 14 Mouse Emulation Control If the port list is collapsed click on a switch number or move the highlight bar to it then press the Enter key to expand the list Similarly to collapse a switch s port list click on the switch number or move the highlight bar to it ...

Page 25: ...ol the OSD For example you can rapidly switch to any port scan selected ports limit the list you wish to view designate a port as a quick view port create or edit a port name or make OSD setting adjustments To access an OSD function 1 Either click on the function key field on the left of the main screen or press a function key on the keyboard 2 In the submenus that appear make your choice either b...

Page 26: ...have been set accessible by the administrator for the current logged in user Quick View Lists only the ports that have been selected as quick view ports Powered On Lists only the ports that have their attached computers powered on Quick View Powered On Lists only the ports that have been selected as quick view ports and that have their attached computers powered on Move the highlight bar to the ch...

Page 27: ...s running on the computers the default is the Scroll Lock combination Port ID Display Position Allows each user to customize the position where the port ID appears on the screen The default is the upper left corner but users can choose to have it appear anywhere on the screen Use the mouse or the arrow keys plus Pg Up Pg Dn Home and End on the numeric keypad with Num Lock off Arrow keys move the p...

Page 28: ... been set accessible and have been selected as quick view ports and are powered on The default is ALL Note The quick view choices only appear on the administrator s screen since only the adminstrator has Quick View setting rights Screen Blanker If there is no input from the console for the amount of time set with this function the screen is blanked Key in a value from 1 to 30 minutes then press En...

Page 29: ... To change a setting click on the settings item you want to configure or use the up and down arrow keys to move the highlight bar to it and press Enter After you select an item a submenu with further choices appears Click an item or move the highlight bar to it then press Enter A check mark appears before the selected item so that you know which one it is The settings are explained in the followin...

Page 30: ...ator always has full access to all ports Set Logout Timeout If there is no input from the console for the amount of time set with this function the user is automatically logged out A login is necessary before the console can be used again This enables other users to gain access to the computers when the original user is no longer accessing them but has forgotten to log out To set the timeout value...

Page 31: ...ing When you bring up this menu the current firmware version levels are displayed Select Y to enable Firmware Upgrade mode or select Esc to leave this menu without enabling it Keyboard Language Sets the language for the computer keyboard attached to the KVM port To select a keyboard language single click it or use the navigation keys to move the highlight bar to it and press Enter Choices are Auto...

Page 32: ... skip to the previous accessible port If the previous accessible port has cascaded a switch then it skips to the last accessible port of that switch Press to skip to the next accessible port If the next accessible port has cascaded a switch then it skips to the first accessible port of that switch Note When skipping you will only skip to the previous or next accessible computer that is in the Scan...

Page 33: ...ters such as performing a systemwide shutdown installing or upgrading software etc While BRC mode is in effect A speaker symbol appears before the port ID display of the port that currently has the console focus The mouse will not function normally You must exit BRC mode in order to regain control of the mouse To exit BRC mode Invoke the OSD with the OSD hotkey then click the F6 field or press F6 ...

Page 34: ...top at a particular location press the Spacebar to stop scanning If the scanning stops on an empty port or one where the computer is attached but is powered off the monitor screen will be blank and the mouse and keyboard will have no effect After the Scan Duration time is up the scan function will move on to the next port As each computer is accessed an S appears in front of the port ID display to...

Page 35: ... access to the OSD whereas with Esc all you have to do to reenter the OSD is tap the OSD hotkey Notes When you reenter the OSD after logging out the screen stays blank except for the OSD main screen You must input your username and password before you can continue If you reenter the OSD after logging out and immediately use Esc to deactivate the OSD without having selected a port from the OSD menu...

Page 36: ... Mode or Skip Mode to work To enable the Mouse Emulation via OSD refer to Mouse Emulation in the table in section 9 6 4 F4 Admin for details To enable the Mouse Emulation via hotkeys see section 10 14 Mouse Emulation Control 10 2 Hotkey Setting Mode HSM Hotkey Setting Mode is used to set up your KVM switch configuration All operations begin with invoking Hotkey Setting Mode HSM Invoking HSM To inv...

Page 37: ...that have been set as accessible under Scan Skip Mode so their activity can be monitored automatically refer to Scan Skip mode in the table in section 9 6 3 F3 Set for details Invoking Auto Scan To start Auto Scan key in the following Hotkey combination 1 Enable mouse emulation To enable the Mouse Emulation via OSD refer to Mouse Emulation in the table in section 9 6 4 F4 Admin for details To enab...

Page 38: ... compliant keystrokes can be input You must exit Skip mode in order to regain normal control of the console 4 To exit Skip mode press Esc or Spacebar Note Enable mouse emulation to perform any independent switching of a port and for Auto Scan Mode or Skip Mode to work see 10 14 Mouse Emulation Control 10 6 Keyboard Mouse Reset If the keyboard or mouse cease to function on the computer connected to...

Page 39: ...tem key in the following hotkey combination 1 Invoke HSM with the Num Lock or Ctrl F12 combination 2 Key in F1 F2 or F3 the Function of F1 F2 and F3 keys is listed in the following table Key Description F1 Sets the Port OS to Windows F2 Sets the Port OS to Mac F3 Sets the Port OS to Sun After pressing a function key you will automatically exit HSM 10 11 Restore Default Values This administrator on...

Page 40: ...at corresponds to that port ID PN port number PN K Enter Switches KVM and audio focus directly to the computer that corresponds to that port ID PN port number PN U Enter Switches USB focus only directly to the computer that corresponds to that port ID PN port number Note This hotkey functions on the first level of an installation only A Enter Starts Auto Scan The KVM focus cycles from port to port...

Page 41: ... Skip mode Skips to the previous accessible port If the previous accessible port has cascaded a switch it skips to the last accessible port of that switch Skips to the next accessible port If the next accessible port has cascaded a switch it skips to the first accessible port of that switch ESC or Spacebar Exits hotkey setting mode HSM Note Enable mouse emulation to perform any independent switchi...

Page 42: ...he emulation mappings are listed in the table below PC Keyboard Mac Keyboard Shift Shift Ctrl Ctrl Ctrl 1 Ctrl 2 Ctrl 3 Ctrl 4 Alt Alt Print Screen F13 Scroll Lock F14 Enter Return Backspace Delete Insert Help Ctrl F15 Note When using key combinations press and release the first key Ctrl then press and release the activation key ...

Page 43: ...ther keys The corresponding functions are shown in the table below PC Keyboard Sun Keyboard Ctrl T Stop Ctrl F2 Again Ctrl F3 Props Ctrl F4 Undo Ctrl F5 Front Ctrl F6 Copy Ctrl F7 Open Ctrl F8 Paste Ctrl F9 Find Ctrl F10 Cut Ctrl 1 Ctrl 2 Ctrl 3 Ctrl 4 Ctrl H Help Compose Note When using key combinations press and release the first key Ctrl then press and release the activation key ...

Page 44: ...the RS 232 connection HyperTerminal applications can be download from the Internet and many operating systems are embedded with HyperTerminal applications Hardware Connection Use a the Firmware Upgrade Cable provided with this unit to connect a computer s serial port to the Firmware Upgrade Port on the KVM s front panel as shown in the diagram below Note B024 DPU16 model shown The port locations a...

Page 45: ...ade you can establish a HyperTerminal session 1 Open the HyperTerminal application configure the port settings for COM1 port then click OK Bits per Second 19200 Data Bits 8 Parity None Stop bits 1 Flow Control None 2 After configuring the port settings you must enable serial control on the switch by typing the command Open Enter ...

Page 46: ... with a space The Enter command can be replaced with the ASCII code 0x0D0A 12 4 2 Login The Login command allows you to log in to the KVM and send RS 232 commands When you log in the RS 232 link is opened and the KVM will not respond to front panel pushbuttons hotkeys OSD or remote control commands until the RS 232 link is closed see 12 4 6 Switch Port Use the Formula to set Parameters to create a...

Page 47: ...en the link is open the KVM only accepts RS 232 commands and will not respond to front panel pushbuttons OSD hotkeys and remote control commands until the link is closed The link opens when you login and closes after 2 minutes if no command is sent Use the Formula to set Parameters to create a Command Formula Command Enter Parameters Command Description Open Open RS 232 Link command Close Close RS...

Page 48: ... out command Set Baud Rate Commands The available formulas for the Set Baud Rate commands are as follows 1 Command Control Enter For example to set the baud rate to 19200 type the following baud 19200 Enter 2 Command Control Enter For example to set the baud rate to 38400 type the following baud 38400 Enter 12 4 6 Switch Port The Switch Port command allows you to switch ports The default port is 0...

Page 49: ... Use the Formula to set Parameters to create a Command Formula Command Control Enter Parameters Command Description hotkey Hotkey Setting command Control Description num Change the HSM invoke key to Num Lock Default f12 Change the HSM invoke key to Ctrl F12 Enter Description Enter Enter and send out command Hotkey Setting Commands The available formulas for Hotkey Setting commands are as follows 1...

Page 50: ...available formulas for OSD Hotkey commands are as follows 1 Command Control Enter For example to change the OSD hotkey invoke key to Scroll Scroll type the following osdkey scroll Enter 2 Command Control Enter For example to change the OSD hotkey invoke key to Ctrl Ctrl type the following osdkey ctrl Enter 12 4 9 USB Reset The USB Reset command allows you to reset the USB connection The default US...

Page 51: ...command Control Description on Enable restore default values Enter Description Enter Enter and send out command Restore Default Value Command The available formula for the Restore Default Settings command is as follows Command Control Enter For example to restore all KVM settings back to the default type the following reset on Enter 12 4 11 Firmware Upgrade The Firmware Upgrade command allows you ...

Page 52: ...Command Formula Command Control Enter Parameters Command Description status KVM Status command Control Description on Enable KVM status Enter Description Enter Enter and send out command KVM Status Command The available formula for the KVM Status command is as follows Command Control Enter For example to display the CS19208 CS19216 s configuration status type the following status on Enter A messag...

Page 53: ...to set the KVM s EDID mode to default EDID type the following edid default Enter 12 4 14 Broadcast Mode The Broadcast Mode command allows you to set enable disable broadcast mode for the KVM The default setting is off Use the Formula to set Parameters to create a Command Formula Command Control Enter Parameters Command Description broadcast Set Broadcast Mode command Control Description on Enable ...

Page 54: ...that relates to your device A list of available firmware upgrade packages appears 2 Choose the firmware upgrade package that you wish to install usually the most recent and download it to your computer 13 2 Preparation To prepare for the firmware upgrade do the following 1 Use the Firmware Upgrade Cable provided with this unit to connect a COM port on your computer to the Firmware Upgrade Port of ...

Page 55: ...o it The Firmware Upgrade Utility welcome screen will appear Note The screens shown in this section are for reference only The wording and layout of the actual Firmware Upgrade Utility may vary slightly from these examples 2 Read the License Agreement and enable the I Agree radio button 3 Click Next to continue The Firmware Upgrade Utility main screen will appear The devices capable of upgrades ar...

Page 56: ...pgrade files If it finds that the device s version is higher than the upgrade version a dialog box will appear informing you of the situation and offering you the option to continue or cancel If you didn t enable Check Firmware Version the Utility installs the upgrade files without checking whether they are a higher level or not As the upgrade proceeds status messages appear in the Status Messages...

Page 57: ...are three conditions that call for firmware upgrade recovery When a firmware upgrade is manually aborted When the mainboard firmware upgrade fails When the I O firmware upgrade fails To perform a firmware upgrade recovery do the following 1 Power off the switch 2 Connect the Firmware Upgrade Cable to its Firmware Upgrade Port 3 Slide the Firmware Upgrade Recovery Switch to the Recover position 4 P...

Page 58: ...and follow steps 1 3 2 When you have selected the F4 Admin function scroll down to OSD Config Backup Restore Press Enter then select Enable to invoke OSD Config Backup Restore mode 3 Run the Firmware Management Utility In the dialog box choose OSD Configuration Backup Restore then click Next 4 In the window that appears click Connect Device 5 In the Password field key in a password for the file No...

Page 59: ...e local computer If you have previously set a password for this feature enter the password in the provided field before clicking Restore A confirmation window will appear Click Yes to proceed 3 Browse for the OSD configuration file you want to use and click Restore Make sure the backup file is in the local computer 4 A confirmation window appears when the restore process is done and successful Cli...

Page 60: ...mary View units and the number of computers that they control 14 1 1 B024 DPU08 First Level B024 DPU08 Second Level PVs Computers 1 1 8 2 8 15 3 15 22 4 22 29 5 29 36 6 36 43 7 43 50 8 50 57 9 57 64 14 1 2 B024 DPU08 First Level B024 DPU16 Second Level PVs Computers 1 1 8 2 8 23 3 23 38 4 38 53 5 53 68 6 68 83 7 83 98 8 98 113 9 113 128 ...

Page 61: ...1 58 8 58 65 9 65 72 10 72 79 11 151 166 12 86 93 13 93 100 14 100 107 15 107 114 16 114 121 17 121 128 14 1 4 B024 DPU16 First Level B024 DPU16 Second Level PVs Computers 1 1 16 2 16 31 3 23 30 4 31 46 5 61 76 6 76 91 7 91 106 8 106 121 9 121 136 10 136 151 11 151 166 12 166 181 13 181 196 14 196 211 15 211 226 16 226 241 17 241 256 ...

Page 62: ...ck Female Green F W Upgrade 1 x RJ11 Female Black Power 1 x DC Jack USB 3 1 Hub 2 x USB 3 1 Gen1 Type A Female Blue 2 x front Switches Port Selection 8 x Pushbutton 16 x Pushbutton Reset 1 x Semi Recessed Pushbutton F W Upgrade 1 x Slide Switch LEDs USB Link 8 Green 16 Green On Line Selected 8 Orange 16 Orange Power 1 Green Emulation Keyboard Mouse USB Video DisplayPort 4096 x 2160 60 Hz Scan Inte...

Page 63: ...e jumper labeled J29 J29 3 Power on the switch 4 When the front panel LEDs flash power off the switch 5 Remove the jumper cap from J29 6 Close the housing and restart the KVM After restarting you can use the default login procedure to login see 9 1 OSD Login 14 4 Factory Default Hotkeys and Settings Setting Default OSD Hotkey Scroll Lock Scroll Lock Invoking HSM Hotkey Number Lock Auto Scan Interv...

Page 64: ...VISED OF THE POSSIBILITY OF SUCH DAMAGE Specifically TRIPP LITE is not liable for any costs such as lost profits or revenue loss of equipment loss of use of equipment loss of software loss of data costs of substitutes claims by third parties or otherwise PRODUCT REGISTRATION Visit tripplite com warranty today to register your new Tripp Lite product You ll be automatically entered into a drawing fo...

Search results

Summary of Contents for NetDirector B024-DPU08

Reviews:

Related manuals for NetDirector B024-DPU08

Brands by name

Popular brands

Tripp Lite NetDirector B024-DPU08, Owner'S Manual

Search results

Summary of Contents for NetDirector B024-DPU08

Reviews:

Related manuals for NetDirector B024-DPU08

Brands by name

Popular brands