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•  Firmware Upgrade Utility—This Windows-based application reads the current firmware and 

installs the new firmware of the KVM and Server Interface Units (SIUs). 

Note: 

The firmware 

upgrade utility is compatible with Windows 32-bit operating systems only.

•  Firmware Upgrade File—This file contains the actual firmware for the KVM and SIUs.

7.2 Firmware Upgrade Software Requirements

7.3 Performing a Firmware Upgrade

7.4 Physical Installation

7.5 Current Firmware Verification

7.1 Firmware Upgrade Computer Requirements

•  Windows 2000 or higher operating system
•  Pentium 166 or higher with 16MB RAM and 10MB free hard drive space
•  Available DB9 serial port

7. Firmware Upgrade

There are several steps to performing a firmware upgrade on your KVM switch and SIUs: 

Physical 

Installation, Current Firmware Verification

 and 

Firmware Upgrade

. Each of these steps is described 

in the sections that follow. 

Note:

 Each KVM switch in a cascaded installation must be upgraded 

separately.

The first step in performing a firmware upgrade is to physically connect the KVM switch to a 
computer that is not a part of the KVM installation (i.e. not connected via Cat5e/6 cable and an 

SIU). To do this, follow the steps below.
1. Make sure that the 

Serial Port

 setting in the 

General Settings

 page of the OSD is enabled. (See 

the 

General

 section under 

On-Screen Display OSD F2 Settings

 for details.) If this setting is 

disabled, you will not be able to perform a firmware upgrade.

2. Connect the RJ11 

Firmware Upgrade

 port on the back of the KVM to a DB9 serial port on the 

upgrade computer using the included RJ11 to DB9 firmware upgrade cable.

After the physical connection is made, you must install the Firmware Upgrade Utility on the upgrade 
computer (the computer you just connected to the KVM) and then check the current firmware 
version on your KVM to see if it needs to be updated. To do this, follow the steps below.

1. On the upgrade computer, go to  

www.tripplite.com/support and download 
the latest firmware for the B072-008-1 or 
B072-016-1. The Firmware Upgrade Utility 

and KVM/SIU Firmware Upgrade File will be 
downloaded together.

2. Run the Firmware Upgrade Utility to install 

it on the upgrade computer. Follow the 
installation prompts to install the utility.

Figure 7.1: Firmware Upgrade Utility Setup

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Summary of Contents for 834101

Page 1: ...this unit or to its connected devices 1111 W 35th Street Chicago IL 60609 USA www tripplite com support Copyright 2015 Tripp Lite All rights reserved All trademarks are the property of their respecti...

Page 2: ...ches 6 Operation 8 6 1 Basic Operation 8 6 1 1 Pushbuttons 8 6 1 2 Keyboard Hotkeys 8 6 1 3 On Screen Display OSD 8 6 2 On Screen Display OSD 8 Functions 6 3 On Screen Display OSD 9 F2 Settings 6 3 1...

Page 3: ...2 008 1A and B072 016 1A only Optional B051 000 IP Remote Access Unit to access the NetCommander over IP The NetCommander Cat5 KVM Switch consists of B072 008 1 B072 008 1A 8 Port B072 016 1 or B072 0...

Page 4: ...through the rack is not compromised When connecting the KVM switch to the supply circuit consider the effect that overloading of circuits might have on over current protection and supply wiring Relia...

Page 5: ...work 5 3 Pre Installation Guidelines 5 Installation continued 5 4 Connecting the NetCommander KVM System NetCommander B072 016 1 KVM Switch Cat 5e 6 Cable Cat 5e 6 Cable SIU SIU SIU Figure 5 4 NetCom...

Page 6: ...5e 6 cable should be no longer than 100 ft Up to 100 ft SIU To computer s mouse port To computer s keyboard port To computer s VGA port 1 Plug in the KVM Use only the power cord supplied with the unit...

Page 7: ...t of the NetCommander KVM Switch being cascaded 3 Connect the B078 101 PS2 s keyboard and mouse connectors to the PS 2 console ports on the NetCommander KVM Switch being cascaded 4 Repeat steps 1 thro...

Page 8: ...ssible to the user If you want to be able to access these ports you must turn off the Auto Skip setting in the General section of the OSD See the General section under On Screen Display OSD F2 Setting...

Page 9: ...message Please Wait When that message disappears the update is complete 3 Reconnect the SIU VGA connectors to the connected computers You should now be able to display video from all of the remote com...

Page 10: ...he keyboard hotkey commands are disabled leaving the OSD as the only way to access the connected computers Autoskip By default the Autoskip setting is enabled which prevents users from ac cessing port...

Page 11: ...the Time option and press the Enter key to open the Time Settings page This page lists all of the KVM ports on the left and 3 time columns on the right which are described below SCN Sets the amount o...

Page 12: ...F2 Settings section for details Highlight the Security option and press the Enter key to open the Security Settings page The Security Settings page displays all of the available accounts for the KVM...

Page 13: ...a computer that is not a part of the KVM installation i e not connected via Cat5e 6 cable and an SIU To do this follow the steps below 1 Make sure that the Serial Port setting in the General Settings...

Page 14: ...SIU Start by checking the NetCommander CAT5 KVM Switch OSD box at the top of the utility and then click the F W Version button at the bottom of the utility to display the firmware version number Check...

Page 15: ...etermine if an upgrade is needed 6 Uncheck the NetCommander CAT5 KVM Switch Manager box and check the box in the middle of the utility next to each SIU for which you want to verify the firmware Click...

Page 16: ...to its default settings If yes click the Yes button If no click the No button The upgrade will finish and the new firmware version number will be displayed 4 To upgrade the Manage firmware check the...

Page 17: ...pdate the DDC information from the console monitor To do this follow these steps 1 Remove the SIU VGA connectors from all connected computers Leave the USB or PS 2 connectors attached 2 Open the OSD m...

Page 18: ...proved by the party responsible for compliance could void the user s authority to operate the equipment 10 Specifications 11 FCC Radio TV Interference Notice Operating Systems Compatible with all majo...

Page 19: ...To obtain service under this warranty you must obtain a Returned Material Authorization RMA number from TRIPP LITE or an authorized TRIPP LITE service center Products must be returned to TRIPP LITE or...

Page 20: ...20 15 08 291 93 3350_revB 1111 W 35th Street Chicago IL 60609 USA www tripplite com support 15 08 291 933350 indd 20 8 31 2015 9 59 12 AM...

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