
OSCAR G2
Manual
D01-44en201810
Software V.1.1.6
(C)TriOS Mess- und Datentechnik GmbH
Bürgermeister-Brötje-Str. 25
D- 26180 Rastede/Germany
61 / 62
8 Support
If you have questions concerning the usage of
OSCAR
as well as any other
TriOS Mess-
und Datentechnik GmbH
product or software feel free to contact us.
Technical support:
Sales:
fon:
+49 (0) 4402 / 69 67 0 - 0
fax:
+49 (0) 4402 / 69 67 0 - 20
To arrange a quick help, please send us via email the device number and
the file ‘trace.log’
that can be downloaded from the sensor under the page “system”. The file contains
information about the device and possible error sources. It is also helpful to send spectra
measured by the unit.
8.1 Fast functional test
A quick test of the device function can be performed with a measurement of air in the cavity.
Send the spectra to
. You also can send spectra of the medium or purified
water to the support department.