
19
3.3. Basic
Troubleshooting Procedures.
Only qualified personnel may perform troubleshooting on the TCR-HHR-02 using Table 3-3.
Table 3-3. TCR-HHR-02 Basic Troubleshooting Procedures.
Symptom
Resolution
Flashing red EXT DC LED indicator
when powered via external 115/230 VAC
Ensure that 115 or 230 VAC power is available at the AC
cord plug. There is no AC power switch and no external AC
fuse (AC fuse is integrated into the AC power supply.
Flashing red EXT DC LED indicator
when powered via 12-32 VDC
Ensure that 12-32 VDC power is available at the DC cord
plug. There is no external DC power switch and no external
DC fuse (reverse polarity and overcurrent/overvoltage
protection is provided by the DC power control module).
Flashing Red CELL LED indicator
Verify the state of charge of all batteries. Recharge as
necessary and replace into the unit.
Red CHRG/FLT LED
Ensure the battery charger module is properly secured to the
battery. The CHRG/FLT LED may come on red if the
battery under charge is fully dead. The charger module will
trickle charge the battery and the CHRG/FLT LED should
change to yellow after 10-20 minutes. If the CHRG/FLT
LED does not change to yellow replace the battery.
CHRG ON LED OFF
Ensure the battery charger module is properly secured to the
battery. Ensure the external DC power is > 22 VDC.
3.4. Warranty
Maintenance.
WARRANTY STATEMENT
Tricom Research warrants to its customers that the products it manufactures and sells will be free
from defects in materials and workmanship for a period of one (1) year.
This warranty shall not apply to any defect, failure, or damage caused by improper use or
inadequate maintenance and care. Tricom Research shall not be obligated to provide service
under this warranty to repair, service, or modify these products.
In order to obtain service under this warranty, customers must return the failed unit to Tricom
Research with a description of the failure, contact information (in case questions arise and to
speed up processing of guarantee claims), and a return shipping address. Tricom Research will
return any failed unit at Tricom Research's cost.
NOTE
THIS WARRANTY DOES NOT APPLY TO ANY EQUIPMENT AND/OR
ACCESSORIES NOT SUPPLIED BY TRICOM RESEARCH AS PART OF
THE TCR-HHR-02 SYSTEM SUCH AS BATTERIES, RADIOS AND ANY
CABLES NOT SUPPLIED WITH THE SYSTEM.