www.tricklestar.com
AV Advanced Pow
This Product is not for use with aquariums and all other water-related products. Use
only indoors and in dry locations. The Connected Device Warranty only protects
against damage to properly connected devices where TrickleStar has determined, in
its sole discretion, that the damage resulted from an occurrence, and does not protect
against acts of God (other than lightning) such as flood, earthquake, war, vandalism,
theft, normal-use wear and tear, erosion, depletion, obsolescence, abuse, damage
due to low voltage disturbances (i.e. brownouts or sags), non-authorized program, or
system devices modification or alteration. This warranty contains the sole warranty of
TrickleStar, there are no other warranties, expressed or, except as required by law,
implied, including the implied warranty or condition of quality, merchantability or
fitness for a particular purpose, and such implied warranties, if any, are limited in
duration to the term of this warranty. Some states do not allow limitations on how long
an implied warranty lasts, so the above limitations may not apply to you.
In no event shall TrickleStar be liable for incidental, special, direct, indirect,
consequential or multiple damages such as, but not limited to, lost business or profits
arising out of the sale or use of any Product, even if advised of the possibility of such
damages. This warranty gives you specific legal rights, and you may also have other
rights, which may vary from state to state. Some states do not allow the exclusion or
limitation of incidental or consequential damage, so the above limitations may not
apply to you.
This warranty is valid only for the original purchaser of the product. All damage claims
against the product must be made within 30 days from the date of the occurrence and
must be accompanied by a receipt for the damaged devices or the warranty is void.
Warranty is valid in the United States and Canada.
MAKING A WARRANTY CLAIM
Go to: www.tricklestar.com and print our claim form and email it to
Provide the following information:
• Product part number
• A list of the devices that were connected to the Product at the time of the
occurrence
• A list of the devices that were damaged during the occurrence and the extent
of the damage
• The date of the occurrence
• Where you purchased the Product
• When you purchased the Product
• A copy of original receipt
A customer service representative will then instruct you on how to forward your
devices, receipt and Product in use during the “occurrence” and how to proceed with
your claim.
COPYRIGHT & DISCLAIMER
© 2020 TrickleStar Inc. All rights reserved. TrickleStar® is a registered trademark of
TrickleStar Ltd. Any typographical, clerical or other error or omission in this document
or other documents or information issued by TrickleStar shall be subject to correction
without any liability on the part of TrickleStar without notice.
Product Warranty
The Product Warranty is 10 years (hereafter referred to as Product Warranty).
TrickleStar warrants to the original purchaser that for the Product Warranty, it shall be
free of defects in design, assembly, material, or workmanship, and will repair or
replace, at its option, any defective product free of charge.
CONNECTED DEVICE WARRANTY
TrickleStar will repair or replace, at its option, any devices which are damaged by a
transient voltage surge/spike or lightning strike, (an “Occurrence”), while properly
connected through the Product to a properly wired AC power line with protective
grounding.
If applicable; the telephone line, and/or network line must be properly connected and
installed, and the antenna cable line must also be properly connected and installed,
as determined by TrickleStar at its sole discretion.
This Connected Device Warranty is a Limited Warranty, subject to the limitations and
exclusions set forth herein. TrickleStar will repair or replace the damaged connected
devices, at TrickleStar’s option, an amount equal to the fair market value of the
damaged devices or the original purchase price of the devices, whichever is less, up
to the maximum of: $100,000
The fair market value of the devices shall be the current value of the devices specified
in the most recent edition of the Orion Blue Book online on Usedprice.com.
TrickleStar reserves the right to review the damaged Product, the damaged devices,
and the site where the damage occurred. All costs of shipping the Product and the
damaged devices to TrickleStar for inspection shall be borne solely by the purchaser.
TrickleStar reserves the right to negotiate the cost of repairs. If TrickleStar
determines, in its sole discretion, that it is impractical to ship the damaged devices to
TrickleStar, TrickleStar may designate, in its sole discretion, a repair facility to inspect
and estimate the cost to repair such devices. The cost, if any, of shipping the devices
to and from such repair facility and of such estimate shall be borne solely by the
purchaser.
Damaged devices must remain available for inspection until the claim is finalized.
Whenever claims are settled, TrickleStar reserves the right to be subrogated under
any existing insurance policies the claimant may have. All above warranties are null
and void if:
• The Product in use during the occurrence is not provided to TrickleStar for
inspection upon TrickleStar’s request at the sole expense of the purchaser
• TrickleStar determines that the Product has not been installed in accordance with
the Installation Requirements, altered in any way or tampered with
• TrickleStar determines that the damage did not result from the occurrence or that
no occurrence in fact took place, the repair or replacement of the damaged
devices is covered under a manufacturer’s warranty
• TrickleStar determines that the connected devices were not used under normal
operating conditions or in accordance with any labels or instructions
• The Product is not plugged directly into a receptacle
• The Product is “daisy-chained” together in serial fashion with other power
boards, UPS’, other surge protectors or extension cords
• A three-to two-prong adapter is used
• The Product is not used indoors
www.tricklestar.com
AV Advanced Pow
