53
14 FAQS and solutions
If you have any questions about the phone, please
fi
nd the solutions from the table below.
FAQs
Causes
Solutions
Poor reception
When you use your phone at poor
reception areas, for example, near
high rise buildings or base rooms,
the radio wave cannot be transmitted
effectively.
Avoid this as far as you can.
When you use your phone at
network traf
fi
c congestion, such
as working time and off-duty time,
the congestion can result in poor
reception.
Avoid this as far as you can.
This is related to the distance to base
station in question.
You may ask the network service
provider to provide service coverage
map.
Echoes or noises
The trunk line of network is in bad
condition. It is a regional problem.
Hang off the call and dial again.
Choose another better line.
In some areas, the call lines are in
bad condition.
Shorter standby time
The standby time is relevant to
network settings.
In poor reception areas, turn off
your phone temporarily.
Replace the batteries
Change with a new battery.
When no signals are received, your
phone will continue searching for
base stations, thus consuming a
large amount of battery power and
reducing standby time.
Use your phone at strong signal
areas or Turn off the phone
temporarily.
Failed to turn on your phone
The battery power is used up.
Check the battery power level or
charge the battery.
SIM card error
The SIM card is damaged.
Contact your network service
provider.
The SIM card is not properly installed. Ensure the SIM card is properly
installed.
The metallic face of the SIM card is
contaminated.
Wipe the face with a clean cloth.
Failed to connect to the network
The SIM card is invalid.
Contact your network service
provider.
Beyond the GSM coverage.
Consult the network service
provider for service areas.
The signal is feeble.
Retry at a stronger signal area.
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Summary of Contents for PHablet 4.5 Q2
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