TRASSIR TR-D4D2, User Manual

Page: 151 / 151

SUPPLEMENT F. IPC MANAGER
5. Click Browse to specify the desired folder to save the device certificate file (the file
name must contain the MAC address in the following format
aa:bb:cc:dd:ee:ff.dat). Then click
Download in Output folder block to save the
device certificate file in the selected folder.
2 nd step: Providing information to technical support:
1. Send the folder archive/device certificate file to your manager.
2. You will receive an email with a license file attached. It takes an average of 2-3
business days to process your request. In case of any difficulties, or long absence of
response, please contact technical support.
3 rd step: Uploading license for camera:
1. Click Browse in the Authorized Files block in Open KMTool tab.
2. Click the Upload button. After that the tool will automatically find the necessary
files on the devices and download them to the corresponding cameras.
3. Make sure that the license file was successfully added. Click Check: if the license file
is correct, the Status column will display Activated. If the Status column still shows
Authorization Error, contact the technical support.
User manual for TRASSIR IP cameras 151