D. DURING CONVERSATION
10
D. DURING CONVERSATION
D.01 Call On Hold
This is for holding an outside or intercom call. Calls on hold can be retrieved by any
Extension.
To place a call on hold:
Press
[HOLD]
key.
To retrieve a held
internal
call by any Extension:
→
Held Ext No.
Lift Handset or press
[SPK]
key.
Dial the held Extension number.
To retrieve an
outside
call by any Extension:
→
Lift Handset or press
[SPK]
key.
Press the flashing CO key or
Line Access Code : 801-805
NOTE:
1. The holding Extension will be recalled if it fails to retrieve after a programmed duration (30 to
270 seconds).
***
See System Programming.
***
2. The
"Hold Recall"
will ring the holding Extension. If the call is still not retrieved, the "
Hold
Recall
" will continue to ring both the holding Extension and the Attendant Console. The
Recall won't stop until it is answered.
3.
If there are several calls held at the same time, unless the first
"Hold Recall"
is answered,
the second won't ring.
D.02 Call On Exclusive Hold
This is for an Extension to hold an outside call which can be retrieved only by the
holding
Extension.
To place an outside call on Exclusive Hold:
→
Press
[HOLD]
key twice.
To retrieve by the holding Extension:
→
Press the flashing CO key or
Line Access Code: 801-8XX
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