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33

CPSMC19xx-100 PointSystem

Chassis

tr

oubleshooting

6

Troubleshooting

1. Are any of the power LEDs on any of the slide-in-modules illuminated, AND are

the fans operating?
YES

The chassis is receiving power.  Proceed to the next step.

NO

Check all power supply cables for proper connection.

For AC power: Ensure the AC receptacle on the wall is supplying power.

If the fuse for the AC receptacle on the wall blows repeatedly, have the AC
receptacle inspected by a qualified electrician.

For DC power: Ensure the DC power supply is supplying power.

Check the fans to see if they are operating.

Contact Technical Support: U.S./Canada: 1-800-260-1312, International:
00-1-952-941-7600.

2. For the management modules (CPSMM-120, CPSMM-200, CPSMM-210), are

ANY of the power LEDs NOT illuminated?
NO

All management modules are receiving power.  Proceed to the next step.

YES

For those management modules where the power LED is NOT illuminated:

Ensure the management module is firmly seated in the slot.

Press the RESET button on the management module.

Contact Technical Support: U.S./Canada: 1-800-260-1312, International:
00-1-952-941-7600.

3. For the remaining slide-in-modules, are ANY of the power LEDs NOT illuminat-

ed?
NO

All slide-in-modules are receiving power.  Proceed to the next step.

YES

For those slide-in-modules where the power LED is NOT illuminated:

Ensure the slide-in-module is firmly seated in the slot.

Contact Technical Support: U.S./Canada: 1-800-260-1312, International:
00-1-952-941-7600.

4. To determine if a fault is due to a software problem, consult the troubleshoot-

ing section of the 

FocalPoint™ 2.0 Management Application and CPSMM100

Firmware User’s Guide 

(P/N 33293).  This manual is available on the enclosed

application CD and on-line at www.transition.com.  

5. To determine if a fault is due to an individual management module or slide-in-

module, consult the troubleshooting section of the user’s guide for that particu-
lar module.

6. If none of the solutions listed in this section resolves the problem, contact

Technical Support: U.S./Canada: 1-800-260-1312, International: 00-1-952-
941-7600.

24-hour Technical Support:

1-800-260-1312

-- International: 

00-1-952-941-7600

Summary of Contents for PointSystem CPSMC1900-100

Page 1: ...Transition Networks CPSMC19xx 100 19 Slot PointSystem Chassis User s Guide revision C CPSMC1900 100 CPSMC1910 100...

Page 2: ...n Regulations Warning This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Achtung Dieses ist...

Page 3: ...Module 13 3 Powering the CPSMC19xx 100 14 3 1 AC Power Supply Module 14 3 2 DC Power Supply Module 16 3 3 Optional Dual Power Supply Modules 18 3 4 Power Supply Module Maintenance 19 3 4 1 Primary Se...

Page 4: ...SMC19xx 100 PointSystem Chassis 6 Troubleshooting 33 Technical Specifications 34 Cable Specifications 35 Contact Us 37 Warranty 38 24 hour Technical Support 1 800 260 1312 International 00 1 952 941 7...

Page 5: ...19xx 100 chassis fully populated with media converter slide in modules The CPSMC19xx 100 is equipped with an AC or DC Power Supply installed in the back of the chassis An extra installation space is a...

Page 6: ...tem Part Number Redundant AC Power Supply Module CPSMP 200 optional Redundant 48 VDC Power Supply Module CPSMP 210 optional Redundant Fan Module CPSFM 200 optional LED Slide in Module CPSLD 100 Single...

Page 7: ...empty slot for Class A compliance Install a chassis face plate over any unused chassis slot by aligning the hole in the face plate with the threaded hole in the chassis Secure the face place with the...

Page 8: ...of the module 3 Carefully slide the slide in module into the installation slot while aligning the module s circuit board with the installation guides NOTE Ensure that the slide in module is firmly se...

Page 9: ...screw is at the top 3 Carefully slide the replacement slide in module into the installation slot while aligning the module s circuit board with the installation guides NOTE Ensure that the slide in m...

Page 10: ...lot Master Management Module CPSMM 200 Dual Slot Master Management Module The optional CPSMM 200 Dual Slot Master Management Module can also be installed in the CPSMC19xx 100 chassis to enable network...

Page 11: ...re covering the installation slots remove the face plates from the two 2 installation slots at the far left position of the chassis 1b CPSMM 120 Single Slot Master Management Module OR CPSMM 210 Singl...

Page 12: ...www transition com To replace a management module in the CPSMC19xx 100 chassis 1 Remove the management module to be replaced by loosening the panel fasten er screw that secures the module to the chass...

Page 13: ...e information When the chassis is powered on the installed LED slide in module goes through a self test where the four LEDs will light up in sequence After the self test the LEDs indicate the current...

Page 14: ...connector on the power supply module An On Off switch that when set to I allows the module to supply power to the chassis and any installed modules A power LED indicator A fan to prevent the power sup...

Page 15: ...power sup ply module 1 Set the On Off switch to 0 2 Connect female end of the power cord to the AC power connector on the power supply module 3 Plug the male end of the power cord into the correct vo...

Page 16: ...a negative connector on the DC power supply module An On Off switch that when set to I allows the module to supply power to the chassis and any installed modules A power LED indicator A fan to prevent...

Page 17: ...check the wiring for the presence of earth ground A readily accessible disconnect device as part of the building installation shall be incorporated into the fixed wiring The disconnect device a 48 VD...

Page 18: ...talled in the same chassis NOTE The drawing below shows the AC module in the left installation slot and the DC module in the right However either power supply module can be installed in either install...

Page 19: ...or as the Secondary power supply module As the Primary power supply it provides power to the entire chassis As the Secondary power supply it waits in stand by ready to supply power to the chassis in t...

Page 20: ...e plate from the installation slot by removing and retaining the two 2 screws that secure the plate to the chassis 2 Set the Primary Secondary switch and the Management Manual switch if nec essary See...

Page 21: ...y module power switch to 0 2 Disconnect the power supply module from the external power source 3 Remove the two 2 screws that secure power supply module to the chassis Retain the screws for installing...

Page 22: ...ting Failure to observe this caution could result in equipment damage 1 Set the AC power supply module power switch to 0 2 Disconnect the power supply module from the external power source 3 From the...

Page 23: ...ment damage 1 Set the DC power supply module power switch to 0 2 Disconnect the power supply module from the external power source 3 Remove the power supply module by removing the two 2 screws that se...

Page 24: ...module NOTE The fan module can be hot swapped To install the fan module into the CPSMC19xx 100 chassis 1 Remove the protective plate from the installation slot by removing and retain ing the two 2 sc...

Page 25: ...g power supply modules If the CPSMC19xx 100 chassis is installed in a closed or multi unit rack assembly the operating ambient temperature of the the rack environment may be greater than room ambient...

Page 26: ...ted position against the side of the chassis so that the chassis installation holes are visible through the univer sal bracket installation holes 4 Using a Phillips screwdriver install the three 3 scr...

Page 27: ...ed torque to the fasteners is specified by the connector s manufacturer To properly ground the CPSMC19xx 100 chassis 1 Obtain one 1 properly terminated grounding conductor 12 AWG copper wire gauge or...

Page 28: ...two adjacent chassis for redundant management In this set up the two CPSMM 200 management modules auto negotiate so that one is the primary module while the other is in stand by mode If the primary m...

Page 29: ...ug the RJ 45 connector at one end of the cas cade cable into the management module s RJ 45 port labeled OUT 3 At the next chassis in the series Plug the RJ 45 connector at the other end of the cascade...

Page 30: ...F100 0 50 CFMFF100 CETTF100 Link Alert E D CETCF100 CFETF100 CFETF110 CFMFF100 CFMFF100 LKS PWR LKM LKS PWR LKM Multimode Singlemode TX RX TX RX LKF PWR RXF RXC LKC LA PWR RXF RXC LNK COL SPD PWR FRX...

Page 31: ...to configure and manage the CPSMC19xx 100 chassis from an attached terminal or from a remote networked computer The firmware includes the Transition Networks Command Line Interface CLI a tel net serve...

Page 32: ...WR LKM Multimode Singlemode TX RX TX RX LKF PWR RXF RXC LKC LA PWR RXF RXC LNK COL SPD PWR FRX CRX FLNK CLNK SPD PWR FRX CRX FLNK CLNK RX TX 10 100TX RX TX 10 100SX 100BASE TX RX TX 100BASE FX Link Al...

Page 33: ...t Press the RESET button on the management module Contact Technical Support U S Canada 1 800 260 1312 International 00 1 952 941 7600 3 For the remaining slide in modules are ANY of the power LEDs NOT...

Page 34: ...to 122 F Manufacturer s rated ambient temperature 0 to 60 C 32 to 140 F when redundant power or fan module is used Storage Temperature 40 to 80 C 40 to 176 F Humidity 5 to 95 non condensing Altitude...

Page 35: ...ata Set Ready DSR 6 Request To Send RTS 7 Clear To Send CTS 8 The table below shows the pin assignments for the RS 232 Null Modem cable RJ 45 Cable Category 5 Gauge 24 to 22 AWG Attenuation 22 0 dB 10...

Page 36: ...equirements of the media and port type For example Shielded RJ 45 cable used for 100Base Tx Ethernet MUST be grounded at both cable endpoints via shielded RJ 45 jacks Shielded RS 232 cable MUST have t...

Page 37: ...t staff techsupport transition com Address Transition Networks 6475 City West Parkway Minneapolis MN 55344 USA telephone 952 941 7600 toll free 800 526 9267 fax 952 941 2322 DECLARATION OF CONFORMITY...

Page 38: ...defective product for warranty coverage contact Transition Networks technical support department for a return authorization number Transition s tech nical support department can be reached through any...

Page 39: ...by Transition Networks for a fee will carry a 180 day limited warranty All warranty claims are subject to the restrictions and conventions set forth by this document Transition Networks reserves the r...

Page 40: ...40 CPSMC19xx 100 PointSystem Chassis...

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