17
USER GUIDE
524 Control Installation and User Guide
Trane Remote Energy Management Thermostat
Limited One (1)-Year Electronics and Mechanical Warranty
U.S.A. and Canada Only
Subject to the terms and conditions of this Limited One (1)-Year Electronics and Mechanical Warranty, Trane
warrants that, if within one (1) year from Original Date of Purchase, the Purchased Product fails due to defect in
manufacture, material or workmanship, Trane will provide a replacement for the Purchased Product or refund the
Original Purchase Price, at its sole option, to the Original Purchaser occupying the premises in which the Purchased
Product was originally installed. This warranty applies to the Original Purchaser only and is non-transferable. The
one (1)-year limited warranty period begins from Original Date of Purchase, confirmed by sales receipt or other
dated proof of purchase.
Exclusions: The following costs, expenses and damages are not covered by the terms and conditions of this One(1)-
Year Limited Electronics and Mechanical Warranty: (i) labor and costs including, but not limited to, original initial
installation, removal and reinstallation of Purchased Product; (ii) shipping and freight expenses for any required
return of Purchased Product; (iii) failures, defects, or damages (including, but not limited to, any security failure
or loss of data) caused by any third party product, service, or system connected or used in conjunction with the
Purchased Product; and (iv) any other incidental, consequential, indirect, special and/or punitive damages, whether
based on contract, warranty (express or implied), tort (including, but not limited to, strict liability or negligence),
patent infringement, or otherwise, even if advised of the possibility of such damages. Additionally, this limited
warranty does not cover scratches, abrasions, or deterioration due to the use of paints, solvents or other chemicals.
Further, the terms and conditions of this One (1)-Year Limited Electronics and Mechanical Warranty do not apply
to Purchased Product when: (1) used in common area applications (2) used for purposes for which it was not
designed or intended; (3) subjected to alteration, modification, abuse, misuse, negligence or accident, improper
storage, improper installation or maintenance or operation or unauthorized repair; (4) used in violation of written
instructions provided for Purchased Product; (5) subjected to improper temperature, humidity or other environmental
conditions; or (6) damaged as a result of acts of God.
This One (1)-Year Limited Electronics and Mechanical Warranty is the only express warranty Trane makes
on this product. THE DURATION OF ANY IMPLIED WARRANTIES, INCLUDING THE WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, IS HEREBY LIMITED TO THE ONE-YEAR
DURATION OF THIS WARRANTY. IF THIS PURCHASED PRODUCT IS CONSIDERED A CONSUMER PRODUCT,
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THIS LIMITATION MAY NOT APPLY TO YOU. REFER TO YOUR LOCAL LAWS FOR YOUR
SPECIFIC RIGHTS UNDER THIS WARRANTY.
Additional items: Trane does not authorize any person to create for it any obligation or liability in connection with the
Purchased Product. Trane’s maximum liability hereunder is limited to the Original Purchase Price of the Purchased
Product. No action arising out of any claimed breach of this warranty by Trane may be brought by the Original
Purchaser more than one (1) year after the cause of action has arisen.
If you have a claim under this warranty, please return the Purchased Product to place of purchase for replacement
or refund of the Original Purchase Price in exchange for the return of the Purchased Product, including sales
receipt or other dated proof of purchase. Contact Nexia Home Intelligence Customer Service at 877-288-7707 in
U.S.A. and Canada for assistance with set-up and installation, or questions regarding your warranty claim.
