traegergrills.com
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21
Question
Answer
Why does my grill
fire go out on
SMOKE setting?
There may be excess ash in the firepot which needs to be cleaned.
WARNING! If the fire in the firepot
goes out while smoking and there
are sufficient pellets in the pellet
hopper, it is important to complete
the following instructions. Failure to
do so may cause a hazardous “over-
firing” of your grill due to an excess
of unburned pellets in the firepot.
DANGER! Turn the switch OFF (O) and
disconnect the power cord. Allow the grill to cool
thoroughly. Open the door and remove all food,
the porcelain-coated grill grate, the grease drain
pan, and the heat shield.
WARNING! Remove all unburned pellets
and ash from inside and around the firepot.
(See instructions for proper handling and
disposal of ash in on page 19.)
Before replacing the heat shield, grease drain
pan, and porcelain-coated grill grate, plug
the power cord into the appropriate grounded
electrical outlet and turn the switch ON (
I
).
Pellets should fall into the firepot and the hot
rod should begin to heat (it will start to turn
red). CAUTION! Do not touch the hot rod.
When flames start to come out of the firepot,
turn the switch OFF (O). Let the grill cool down.
Now you’re ready to place the heat shield, grease
drain pan, and porcelain-coated grill grate back
into the grill. With the door closed, turn the
switch ON (
I
) and turn the temperature dial to
SMOKE. In about 2 minutes, the pellets will
ignite and whitish-gray smoke will come out of
the grill. After the pellets have ignited, turn the
temperature dial to any cooking setting desired.
If this does not fix the problem, contact
Traeger's VIP-365 Customer Service
(see page 26) for assistance.
With the Traeger
Digital Pro
Controller, what
dial setting is
recommended for
starting the grill?
The auto-start procedure is the same for all grill controls. With the door closed, turn
the switch ON (
I
) and turn the temperature dial to SMOKE. In about 2 minutes, the
pellets will ignite and whitish-gray smoke will come out of the grill. After the pellets
have ignited, turn the temperature dial to any cooking setting desired.
How do I protect
my paint finish?
Use the protective cover on the grill and touch-up paint to repair any scratches.
Touch-up paint is available from your Traeger dealer, or log onto our website,
traegergrills.com.
Every 90 days, use a high-quality car wax on the outside surfaces of the grill.
ONLY APPLY WAX TO A COLD GRILL.
Where can I get a
new part for my
grill?
Check with your Traeger dealer. They
may have the part in stock or can
order the part for you.
In either case, please provide your name, phone
number, address, model, and serial number of
the grill (located on the label inside the hopper
lid), along with the part identification number
from the component diagram or parts list.
Contact Traeger's VIP-365 Customer
Service (see page 26) to place an
order.
