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Page 46
Please check that the following is enclosed with your equipment:
•
A TPS ‘Service / Return Goods Form’ – see web link below:
http://www.tps.com.au/Service/Service%20form_web.pdf
•
Your full name
•
Your company name
•
Your email address or fax number
•
Your return street address
•
A description of the fault. (Please be specific - "Please
__
Repair" does not describe a fault.)
Your equipment will be repaired and returned to you by express air
freight where possible.
For instruments beyond warranty period, a repair cost will be
calculated from parts and labour costs and emailed to you. If you
decline to have the equipment repaired, the complete instrument will
be returned to you freight paid, not serviced.
TPS Pty Ltd has only one service location, which is located at our
factory in Brisbane:
Service Department
TPS Pty Ltd
4 Jamberoo Street
Springwood, QLD 4127
Australia
T: (07) 32 900 400
F: (07) 3808 4871
E:
W:
www.tps.com.au