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Page 38
18. Troubleshooting
18.1 General Errors
Error Message
Possible Causes
Remedy
Factory Cal.
Failed
then:
See
Handbook
The EEPROM chip which
contains the factory
calibration information
has failed.
The unit must be returned to
TPS for service.
•
mV/ORP & Temperature
readings may be up to 10%
incorrect.
•
pH readings will be
accurate after a 2-point
calibration (use manual
temperature
compensation).
Memory Failed
Calibration Lost
then:
Initialized
MUST ReCalibrate
User calibration settings
have been lost or
corrupted.
Re-calibrate the instrument.
A full 2-point calibration will
be required for pH (see
section 4.1) and a 1 point
calibration for temperature
(see section 7.1).
Flashing
symbol.
Battery is below 5.60
volts.
Recharge the battery. Note
that the unit will switch itself
off when the battery falls
below 5.00 volts.
Meter displays the
word
OFF
, and
switches off.
Battery is below 5.00
volts.
Recharge the battery.
If this fails, check the
charger.
If charger OK, replace the
battery.
Meter will not turn
on.
Battery is exhausted.
Recharge the battery.
If this fails, check the
charger.
If charger OK, replace the
battery.
Battery does not
charge up when
charger is
connected.
1. Faulty battery charger.
2. Faulty battery.
1. Connect the charger and
switch the power on.
2. Display the battery volts
in the battery saver menu
(see section 12).
3. If the battery volts are
increasing then the
charger is OK. If the
battery volts do not
increase, then the
charger is faulty.
4. Replace the charger or
the battery, as required.