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7. Error message & Fault self-inspection
If scale can’t work ,please try to solve problem according follow ways by yourself
before maintenance.
Error No.
Reason
ERR-01
Sell over 50 items
ERR-02
Total Amount over max value
ERR-03
No paper
ERR-04
Low voltage
ERR-05
Memory wrong
ERR-06
No report
ERR-07
Time & Date is invalid
Fault self-inspection:
Fault
Solution
Can’t power on scale
1.whether AC Power is on;2.whether the
power cable connected to the plug is
reliable
;3.whether
Power
cable
connected to the scale is reliable
Weight is not stable
1.scale should be putted in horizontal
position and not touched by other
goods;2.should be putted in windless
environment ;3.working only use battery
and low voltage
Print receipt is vague
If printer head dirty, please clean with
alcohol
Can’t print receipt
Please make sure Time& Date is
right;,make sure the battery’s voltage not
less than 5.5V if only use battery
Can’t download the PLU
BY U-disk
1.Make sure U-disk is found by computer,
it
’s found if scale’s Total Price window
show
FAT16or
FAT32
after
insert
U-disk,;2.make sue PLUDATA.HEX file
