TP-Link TL-SC3171G User Manual Download Page 89 | Manualshive

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84

FAQ

Q1. What can I do if I forgot the login name and password?

Press and hold the

Reset

button on the bottom panel with a pin or paperclip. Please continue holding

down the

Reset

button for approximately 15 seconds. And then IP Camera will reboot. It will require 45

seconds. Both the default username and password are

admin

.

Q2. Why can’t I view the image from the web browser?

First, please make sure that you are using the web browser that supports ActiveX (Internet Explorer) or
Java script (Firefox or Safari). If it is, please install the ActiveX and Java script.

As to the ActiveX installation, please check your internet option settings to confirm whether you’re
allowed to install the ActiveX plug-in, which is embedded in the IP camera.

Please click "prompt" in "Download signed ActiveX controls" in the

Internet Option

→

Security

Settings

.

If you check that box, the ActiveX plug-in program would prompt automatically when you log in the
camera's web page, and then please choose to install it.

As to the Java script installation, please visit the official website here:

http://www.java.com/en/download/manual/jsp

Q3.If the image is blurry, what can I do?

Please adjust the IP Camera’s focus by rotating the Lens.

Q4. If I forgot the IP address and port of my IP Camera. What should I do?

Please download the Intelligent IP Installer Setup from our web site, or run the CD firstly. This software
will search the IP Camera automatically. Double click your IP Camera in this software, you will view the
IP address and port of your IP Camera.

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Summary of Contents for TL-SC3171G

Page 1: ...TL SC3171G Wireless Day Night Surveillance Camera REV 1 0 1 1910010431...

Page 2: ...are trademarks or registered trademarks of their respective holders No part of the specifications may be reproduced in any form or by any means or used to make any derivative such as translation tran...

Page 3: ...tenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an exper...

Page 4: ...ile Phone Browser Viewing 12 4 2 Using IP Camera via iPhone 13 Chapter 5 Configuration of Main Menu 14 5 1 Live View 14 5 1 1 Snapshot 14 5 1 2 Zoom in out the image via the monitor window 15 5 1 1 Vi...

Page 5: ...PS 51 Chapter 7 Setting Advance 53 7 1 FTP client 53 7 1 1 General 54 7 1 2 Alarm sending 54 7 1 3 Periodical sending 57 7 2 SMTP 59 7 2 1 General 59 7 2 2 Alarm sending 62 7 2 3 Periodical sending 65...

Page 6: ...ounting Bracket with three screws a Lock Ring a Brace and a Base Plate RJ45 Cable Quick Installation Guide Resource CD including z This User Guide z Application Guide z Other helpful information Note...

Page 7: ...00 2003 XP Vista Mac OS X Leopard Linux Windows OS Internet Explorer Safari Firefox Google Chrome Opera Maxthon MAC OS Safari Firefox Web Browser Linux OS Firefox Note 1 If you are using Windows 98 or...

Page 8: ...in with Microphone for two way audio Audio Out To support audio out with earphones or speakers for two way audio Power Connector For connection of 12V DC input Power LED Indicator Power LED will light...

Page 9: ...ra starts to work completely 1 minute after you release the Reset button I O Terminal Connector Input Output to support External Alarm and Sensor used for motion detection event triggering and alarm n...

Page 10: ...the provided CD into your CD ROM driver The Setup Wizard will automatically pop up on your computer s screen as shown in the figure below Figure 3 1 2 Choose the Intelligent IP Installer and then the...

Page 11: ...tart Program Files TP LINK Intelligent IP Installer to start using the program Figure 3 3 4 The following screen will then display Click the Search button to search Network Cameras in the network it d...

Page 12: ...igned ActiveX controls Please go to Tool Internet Options Security Custom Level and find Download signed ActiveV controls to prompt it For detailed information please refer to the Quick Installation G...

Page 13: ...the Account Menu Please check SETTING BASIC Security Account 3 The web based management page will display on your screen On the leftmost column of the web based management page are Setting Client Sett...

Page 14: ...IP camera which can be obtained from Figure 3 4 in the Location Address field of your browser Note If you only want to view the video without setting page enter http IP index2 htm as your web URL For...

Page 15: ...and password admin in the dialog box as shown below Figure 3 8 Note The default Name admin and Password admin are set at the factory for the administrator You can change them in the Account Menu Pleas...

Page 16: ...ment page will be display on your screen In the leftmost column of the web based management page are Setting Client Setting and Image Setup For more details you can refer to Section 5 2 Section 5 3 an...

Page 17: ...xample rtsp 100 10 10 1 554 video 3gp Note You can also use RTSP clients RealPlayer VLC QuickTime Player etc to view RTSP streaming just type in rtsp IP PORT video 3gp as the Player URL 4 1 2 2 5G Mob...

Page 18: ...b UI via iPhone 1 Select Safari function 2 Enter IP address in your web link 3 Enter name and password Default values are both admin Then click Log in 4 The TP LINK User Interface and live image will...

Page 19: ...efer to Section 5 2 Setting Section 5 3 Client Setting Section 5 4 Image Setup On the right column of the web based management page you can use Live View There are four different functions which are S...

Page 20: ...to view the desired detail more clearly 5 1 3 Video play buttons Symbols Meaning Pause the current video Play the video Stop the current video Record the current video 5 1 4 Audio buttons Symbols Mea...

Page 21: ...a Network and Security For more information you can refer to Section 6 1 System Section 6 2 Camera Section 6 3 Network and Section 6 4 Security There are eight sub menus under the Advance menu which i...

Page 22: ...and JPEG video compression mode Note MJPEG streaming is unavailable if RTSP mode is On Please check SETTING BASIC Camera General 5 3 2 View Size Select the desired display image resolution to 640 480...

Page 23: ...l 5 3 4 Video Buffer Turn the Video Buffer function ON OFF The Video Buffer function makes the streaming more smoothly in unsteady network environment but might cause a little delay in live viewing 5...

Page 24: ...tion of light intensity and how much it is distributed across the spectrum of different wavelengths The higher value the saturation is the more colorful the image will be 5 4 4 Hue Hue is one of the t...

Page 25: ...ystem Camera Network and Security 6 1 System Click System to display the submenus including Information Date Time and Initialize 6 1 1 Information The Information page provides the basic information o...

Page 26: ...ent time display formats Adjust You can select one of those four adjusting modes for your IP Camera z Keep current setting Select this mode to keep the current date and time of this IP Camera z Synchr...

Page 27: ...It takes two minutes to reboot this IP Camera Factory default Click this button to reset this IP Camera to the factory default settings A confirmation dialogue will appear and then click OK to process...

Page 28: ...ck Upgrade the device language pack Click Browse and select the file for upgrading A confirmation dialogue will appear Click OK to start upgrading The upgrade is applied immediately The default langua...

Page 29: ...oose Auto On or Off If you choose Auto option the camera will adjust automatically to perform well Note 1 The effective range of the IR Infrared light is 10 meters 33 feet and it is strongly suggested...

Page 30: ...when the network camera transmits You can choose among 640 x 480 320 x 240 and 160 x 120 Frame rate Set the frame rate of the MPEG4 image You can choose values from 1 2 3 4 5 7 10 15 20 25 and 30 fps...

Page 31: ...uthentication If the viewer authentication is On the users will be requested to type in username and password when viewing through RTSP Multicast Streaming If it is On z Multicast Address Specify the...

Page 32: ...for frames sent per second Quality z Auto The quality and bitrate will be adjusted automatically according to the frame rate z Fixed Quality You can select the value of quality among Medium Standard G...

Page 33: ...Set the frame rate of the MJPEG image You can choose values from 1 2 3 4 5 7 10 15fps The unit fps stands for frames per second Quality z Auto The quality will be automatically decided z Fixed Qualit...

Page 34: ...ddress of the device Obtain an IP address automatically DHCP If a DHCP server is installed on the network Select this the IP will be assigned by the DHCP server Obtain DNS server address automatically...

Page 35: ...ons If you want to use a port number other than 80 select the radio button before the text box and enter a port number between 1024 and 65535 z When you have set the HTTP port number to a number other...

Page 36: ...the same time IP address The IP address obtained when the IP camera connecting with network at PPPoE User ID Enter the user ID for authentication necessary for PPPoE connections Type it up to 64 chara...

Page 37: ...taller can t be founded after PPPoE is active but you can get the IP address of the camera by IP Notification function For more details please refer to Section 6 3 6 IP Notification 4 If the IP Notifi...

Page 38: ...he password for authentication necessary for DDNS connections Type it up to 32 characters Re type password Re type the password to confirm Host name Enter the host name that is registered to the DDNS...

Page 39: ...34 2 Input all information and follow step by step with DynDNS 3 Log in with new account and click Account My Hosts Add Host Services...

Page 40: ...35 4 Type domain in the Hostname field and select sub domain 5 After typing in information check your DDNS service...

Page 41: ...Play Choose menu Network UPnP and you can view the information about UPnP Universal Plug and Play in the screen as shown in the following figure The UPnP feature allows the devices such as Internet c...

Page 42: ...which is enabled by default The device will be automatically detected and a new icon will be added to My Network Place if it also enables on your computer It provides Port Forwarding for opening a po...

Page 43: ...loads bonjourforwindows html 6 3 6 IP Notification Once IP Notification is set to On the camera will automatically send an e mail notification to tell users its updated network parameters if the netwo...

Page 44: ...SSL box if the mail server you use has security restriction Note If you use g mail as your mail server you should set 587 as your port number and check SSL box Authentication Select the authenticatio...

Page 45: ...e mail address Type the recipient e Mail address You can specify more than one recipient E mail address using to separate Administrator e mail address Type the Administrator e Mail address up to 64 ch...

Page 46: ...less function can work without cable network connection Please follow the setting process below step by step 1 Connect IP Camera with Ethernet connection 2 Go to SETTING BASIC Network Wireless and cho...

Page 47: ...42 4 Select the AP you wish to connect 5 Enter password in Passphrase field if you need If you don t know the setting of the wireless AP please ask your network administrator...

Page 48: ...43 6 Choose the option of Obtain an IP address automatically DHCP or Use the following IP address...

Page 49: ...s setting Now please have a short rest or work on other business for the wireless setting will take effect 1 minute after you click OK 8 Please unplug the Ethernet cable connecting the TL SC3171G and...

Page 50: ...a would notify friends on MSN about its IP address when it logs into the MSN account or when its IP address is changed Privacy When this feature is enabled the MSN stream will be secured then only use...

Page 51: ...Messenger page Enable Messenger and then set the Login Account Password Alias Port range IP Notification Privacy and Allow list parameters as the above figure shows Click OK to save your settings 2 C...

Page 52: ...d in IntelligentIPInstallerSetup TPLink 1 1 16 09 exe and will be installed automatically when you install IntelligentIPInstallerSetup TPLink 1 1 16 09 exe You can download the IntelligentIPInstallerS...

Page 53: ...48 5 Check its status Normally it should be online 6 Click the camera icon and select View a contact s webcam to view the video...

Page 54: ...49 7 Wait for a moment and you will see the video captured by your IP Camera 6 4 Security Click Security to display the submenus including Account and HTTPS...

Page 55: ...ary to assign a password if the device is intended to be accessed by others User name Set a user name between 4 16 characters Password Set a password between 4 16 characters Re type Password Re type t...

Page 56: ...password in the dialog box that pops up when performing advanced operations that are only allowed by the higher authority 6 4 2 HTTPS HTTPS is a URL scheme used to indicate a secure HTTP connection It...

Page 57: ...with RTSP on mode the IP Camera only protect the setting such as username and password and do not protect video and audio 2 When enable HTTPS with RTSP off mode the IP Camera will protect all setting...

Page 58: ...ystem Log 7 1 FTP client Use this menu to set up for capturing and sending images to an FTP server By using FTP client function you can send the image and video file which has been shot and recorded l...

Page 59: ...ver User name Type the user name for the FTP server Password Type the password for the FTP server Retype password To confirm the password type the same characters as you have typed in the Password box...

Page 60: ...suffix consists of lower two digits of year 2 digits month 2 digits date 2 digits hour 2 digits minute 2 digits second 2 digits and consecutive number 2 digits thus 14 digit number is added to the fi...

Page 61: ...e Motion detection Setting For more details you can check Section 7 7 2 Motion Detection works only when the MPEG4 function is On and the Cropping is set to Off z Alarm Input Select the connected alar...

Page 62: ...ing is always effective z Schedule You can specify the period when the periodical sending is effective in the Schedule setting in the other section Note You can set schedule function on Schedule page...

Page 63: ...s month 2 digits date 2 digits hour 2 digits minute 2 digits and second 2 digits and consecutive number 2 digits thus 14 digit number is added to the file name z Sequence number A consecutive number i...

Page 64: ...tion you can send a mail with attached image and video which has been shot linked with the built in motion detection function The image file can also be sent periodically E Mail SMTP setting menu is c...

Page 65: ...g to your mail server The default value is 25 Security setting Check SSL box if the mail server you use has security restriction Note If you use g mail as your mail server you should set 587 as your p...

Page 66: ...Password of the user who has the mail account This setting is necessary when the SMTP server which sends e mails performs authentication Recipient e mail address Type the recipient e Mail address up...

Page 67: ...ent Image file name Type the file name you want to assign to the image to attach a mail You can use up to 10 alphanumeric hyphen and _ underscore for naming Suffix Select a suffix to add to the file n...

Page 68: ...63 Alarm z Motion Detection Click it for using Motion Detection function as a sensor You can set motion detection function on the motion detection page...

Page 69: ...e Motion detection Setting For more details you can check Section 7 7 2 Motion Detection works only when the MPEG4 function is On and the Cropping is set to Off z Alarm input Select the connected alar...

Page 70: ...ng is always effective z Schedule You can specify the period when the periodical sending is effective in the Schedule setting in the other section Note You can set schedule function on Schedule page P...

Page 71: ...digits and consecutive number 2 digits thus 14 digit number is added to the file name z Sequence number A consecutive number is added to the Image file name z Sequence number clear Click Clear and th...

Page 72: ...5 7 3 HTTP event Use this menu to set up for capturing and sending images to an HTTP server By using HTTP client function you can send the image file and audio file which has been shot and recorded l...

Page 73: ...oxy Server settings For example URL 192 168 1 7 cgi bin operator ptzset Note 1 The setting of URL should be the same as CGI 2 The example above is for reference only For more details please refer to S...

Page 74: ...arm z Motion detection Click it for using Motion Detection function as a sensor You can set motion detection function on the motion detection function page 9 Parameter the parameter of CGI defined in...

Page 75: ...larm input Select the connected alarm Sensor input1 The external sensor which is connected to sensor input1 of the alarm input 9 Parameter the parameter of CGI defined in URL of HTTP General is from y...

Page 76: ...u can specify the period when the periodical sending is effective in the schedule setting in the other section Note You can set schedule function on Schedule page Please go to Setting Advance Schedule...

Page 77: ...l output as your alarm Trigger condition Select the mode of the Alarm output function You can choose Alarm or Timer Alarm Controls alarm output by synchronizing with an external sensor input or the bu...

Page 78: ...e Motion detection Setting For more details you can check Section 7 7 2 Motion Detection works only when the MPEG4 function is On and the Cropping is set to Off z Alarm Input Select the connected alar...

Page 79: ...the period when the periodical sending is effective z Always The periodical sending is always effective z Schedule You can specify the period when the periodical sending is effective in the Schedule s...

Page 80: ...Schedule setting menu 7 5 1 Setting Schedule Selection Select the list box to specify the schedule you want to set z FTP Alarm z FTP Periodical z e Mail SMTP Alarm z e Mail SMTP Periodical z HTTP eve...

Page 81: ...appears You can set in this menu to control the external alarm input of I O port on the rear of the device linked to FTP SMTP and HTTP sending function 7 6 1 Setting Sensor input 1 Click it on for us...

Page 82: ...s sensors to set for different detecting zones Each one has Threshold and Sensitivity inputs which you can adjust to specific zone sequentially Motion Detection function can support to FTP SMTP and Al...

Page 83: ...e higher the sensitivity z Motion Detection 1 Click it on for using Motion Detection 1 function as a sensor You can adjust and move the detecting zone by using mouse z Motion Detection 2 Click it on f...

Page 84: ...out 5 minutes from detection to reboot and it will show up with connecting on mainpage during this 5 minutes If the Watchdog function detects errors ffmpeg mjpeg gsm or boa will be shown in system log...

Page 85: ...der 256 Kb situation A 1 MPEG4 30fps kbps Quality 640 480 320 240 160 120 Excellent 1000 300 90 Detailed 400 150 50 Good 300 100 30 Standard 250 70 25 Medium 250 55 20 A 2 MPEG4 kbps fps Image Size Bi...

Page 86: ...Excellent 4000 1500 600 Detailed 2400 900 400 Good 1600 650 300 Standard 1300 500 240 Medium 900 350 170 A 4 MJPEG kbps fps Image Size Quality Setting Frame Rate Setting Current Bitrate Current Frame...

Page 87: ...set your recording storage system Please refer to the following table to find out the capability for recording into your hard disk B 1 MPEG4 Storage Requirement GB channel day 30fps Quality 640 480 32...

Page 88: ...480 1536 30 18 5 640 480 1536 15 17 9 640 480 1024 30 10 5 640 480 1024 15 10 5 640 480 512 30 5 3 640 480 512 15 6 3 320 240 1536 30 15 8 320 240 1536 15 16 9 320 240 1024 30 10 5 320 240 1024 15 10...

Page 89: ...e allowed to install the ActiveX plug in which is embedded in the IP camera Please click prompt in Download signed ActiveX controls in the Internet Option Security Settings If you check that box the A...

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