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TD-VG3631

300Mbps Wireless N VoIP ADSL2+ Modem Router User Guide

Figure 3-9

Change the VPI or VCI values which are used to define a unique path for your connection.

you have been given specific settings for this to configuration, type in the correct
values assigned by your ISP.

Click

Next

Summary of Contents for TD-VG3631

Page 1: ...TD VG3631 300Mbps Wireless N VoIP ADSL2 Modem Router 1910010643 Rev 1 0 1...

Page 2: ...are trademarks or registered trademarks of their respective holders No part of the specifications may be reproduced in any form or by any means or used to make any derivative such as translation tran...

Page 3: ...ion is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired oper...

Page 4: ...equired Luxembourg None General authorization required for network and service supply not for spectrum Norway Implemented This subsection does not apply for the geographical area within a radius of 20...

Page 5: ...etween the radiator your body Ce dispositif est conforme la norme CNR 210 d Industrie Canada applicable aux appareils radio exempts de licence Son fonctionnement est sujet aux deux conditions suivante...

Page 6: ...o the product within the scope of Council Directives Directives 1999 5 EC Directives 2004 108 EC Directives 2006 95 EC Directives 1999 519 EC Directives 2011 65 EU The above product is in conformity w...

Page 7: ...nnecting the Modem Router 8 Chapter 3 Quick Installation Guide 10 3 1 Configuring the PC 10 3 2 Quick Installation Guide 13 Chapter 4 Configuring the Modem Router 19 4 1 Login 19 4 2 Status 19 4 3 Qui...

Page 8: ...4 7 6 Call Log 63 4 7 7 Call Firewall 64 4 7 8 USB Voice Mail 67 4 8 USB Settings 69 4 8 1 USB Mass Storage 69 4 8 2 User Accounts 70 4 8 3 Storage Sharing 71 4 8 4 FTP Server 72 4 8 5 Media Server 7...

Page 9: ...17 System Tools 94 4 17 1 System Log 94 4 17 2 Time Settings 95 4 17 3 Manage Control 96 4 17 4 CWMP Settings 96 4 17 5 SNMP Settings 97 4 17 6 Backup Restore 98 4 17 7 Factory Defaults 98 4 17 8 Firm...

Page 10: ...Adapter for TD VG3631 300Mbps Wireless N VoIP ADSL2 Modem Router Quick Installation Guide One RJ45 cable Three RJ11 cables One ADSL splitter One Resource CD for TD VG3631 300Mbps Wireless N VoIP ADSL2...

Page 11: ...akes it ideal for handling multiple data streams at the same time which ensures your network stable and smooth The performance of this 802 11n wireless Router will give you the unexpected networking e...

Page 12: ...on demand and disconnecting from the Internet when idle Provides reliable ESD and surge protect function with quick response semi conductive surge protection circuit High speed and asymmetrical data...

Page 13: ...twork is available with a successful Internet connection Flash There is data being transmitted or received via the Internet Internet Off There is no successful Internet connection or the modem router...

Page 14: ...shing WPS Quick Flash A wireless device has failed to be added to the network by WPS function Please refer to 4 6 2 WPS Settings for more information Note 1 If the ADSL LED is off please check your In...

Page 15: ...etwork devices Enable EWAN function and you will be able to connect to Cable FTTH VDSL ADSL device LINE Connect this port to PSTN phone cable Or you can connect them by an external separate splitter F...

Page 16: ...ps Wireless N VoIP ADSL2 Modem Router User Guide 7 Figure 1 3 WPS The switch for the WPS function For details please refer to 4 6 2 WPS Settings WiFi The switch for the WiFi function ON OFF The switch...

Page 17: ...problem please contact your ISP Before cable connection cut off the power supply and keep your hands dry You can follow the steps below to install it Step 1 Connect the ADSL Line You can use a separa...

Page 18: ...ers and LAN devices Step 6 Attach the power adapter Connect the power adapter to the power connector on the rear of the device and plug in the adapter to an electrical outlet or power extension The el...

Page 19: ...Router or connect your adapter to a Hub Switch which has connected to the Modem Router you need to configure your PC s IP address Follow the steps below to configure it Step 1 Click the Start menu on...

Page 20: ...TD VG3631 300Mbps Wireless N VoIP ADSL2 Modem Router User Guide 11 Figure 3 2 Step 3 Select General tab highlight Internet Protocol TCP IP and then click the Properties button Figure 3 3...

Page 21: ...d Obtain DNS server address automatically in the screen above Now you can run the Ping command in the command prompt to verify the network connection Please click the Start menu on your desktop select...

Page 22: ...s IP address must be within the range of 192 168 1 2 192 168 1 254 3 2 Quick Installation Guide With a Web based utility it is easy to configure and manage the TD VG3631 300Mbps Wireless N VoIP ADSL2...

Page 23: ...e needed for PPP connections 2 If the above screen does not pop up it means that your Web browser has been set to a proxy Go to Tools menu Network LAN Settings in the screen that appears cancel the Us...

Page 24: ...outer User Guide 15 Figure 3 9 3 Change the VPI or VCI values which are used to define a unique path for your connection If you have been given specific settings for this to configuration type in the...

Page 25: ...Type for example enter the Username Password and Confirm Password given by your ISP and then click Next Figure 3 11 5 On the Wireless screen we use the default SSID select Region and Mode Set a Passw...

Page 26: ...and other parameters provided by your ISP If you don t want to configure VoIP function now leave Profile Name blank and click Next to skip Figure 3 13 7 On this page please confirm all parameters Cli...

Page 27: ...TD VG3631 300Mbps Wireless N VoIP ADSL2 Modem Router User Guide 18 Figure 3 15...

Page 28: ...way 4 1 Login After your successful login you will see the fifteen main menus on the left of the Web based utility On the right there are the corresponding explanations and instructions The detailed e...

Page 29: ...er User Guide 20 Figure 4 1 4 3 Quick Setup Please refer to Section 3 2 Quick Installation Guide 4 4 Network Choose Network there are many submenus under the main menu Click any one of them and you wi...

Page 30: ...ich describes the WAN port settings and the relevant manipulation to each interface There are five different configurations for the connection types which are Static IP Dynamic IP PPPoE IPoA and Bridg...

Page 31: ...N VoIP ADSL2 Modem Router User Guide 22 Figure 4 3 4 4 1 1 Static IP Select this option if your ISP provides static IP information to you You should set static IP address IP subnet mask and gateway a...

Page 32: ...ase input the value provided by your ISP Click Advanced advanced selections of ATM Configuration can be shown Encapsulation Mode Select the encapsulation mode for the Static IP Address Here you can le...

Page 33: ...g your network s connection to the Internet please select the check box If another Router exists in your network you don t need to select the option Enable Fullcone NAT It is a type of NAT if not enab...

Page 34: ...eck box If another Router exists in your network you don t need to select the option Enable Fullcone NAT It is a type of NAT if not enabled the default NAT will act Enable SPI Firewall A SPI firewall...

Page 35: ...use this DNS Server for priority Click the Save button to save the settings 4 4 1 3 PPPoE If your ISP provides a PPPoE connection and you need to use an ATM Interface choose PPPoE in the drop down li...

Page 36: ...r a pre specified period of time the connection will tear down automatically And once there is traffic send or receive the connection will be automatically on Click Advanced advanced selections for WA...

Page 37: ...TD VG3631 300Mbps Wireless N VoIP ADSL2 Modem Router User Guide 28 Figure 4 7 4 4 1 5 IPoA If your ISP provides an IPoA connection select IPoA option for the WAN service type on the screen...

Page 38: ...ondary DNS Server Type in your preferred DNS server Default Gateway select a WAN Interface from the drop down list as the IPv4 default gateway 4 4 1 6 Bridge If you select this type of connection the...

Page 39: ...different configurations for the connection types which are Dynamic IP Static IP and PPPoE You can select the corresponding types according to your needs Note 1 EWAN and DSL interface can not be used...

Page 40: ...4 10 The next configuration is similar to Dynamic IP over ATM interface see section 4 4 1 2 Dynamic IP 4 4 2 2 Static IP Select this option if your ISP provides static IP information to you and you w...

Page 41: ...32 Figure 4 11 4 4 2 3 PPPoE If your ISP provides a PPPoE connection and you need to use an Ethernet Interface select PPPoE option for the WAN service type on the screen The following configuration i...

Page 42: ...300Mbps Wireless N VoIP ADSL2 Modem Router User Guide 33 Figure 4 12 4 4 3 Interface Grouping Choose Network Interface Grouping you can view all the current groups on this page shown in Figure 4 13 Fi...

Page 43: ...wed to disable the VLAN with Ethernet Connection enabled To support this feature you must create mapping groups with appropriate LAN and WAN interfaces using the Add button The Remove button will remo...

Page 44: ...n Protocol DHCP server function The DHCP server is enabled by default for the Modem Router s Ethernet LAN interface DHCP service will supply IP settings to computers which are configured to automatica...

Page 45: ...on 4 5 DHCP Server 4 4 5 MAC Clone Choose menu Advanced Setup MAC Clone you can configure the MAC address of the WAN Interface as shown below The WAN Interface List displays the Lay2 Interfaces you ha...

Page 46: ...s over Internet Protocol IP networks through the use of cryptographic security services To allow IPSec tunnels to pass through the Modem Router click Enable Application Layer Gateway ALG It is recomme...

Page 47: ...ur settings 4 5 DHCP Server Choose DHCP Server you can see the next submenus Click any of them and you will be able to configure the corresponding function 4 5 1 DHCP Settings Choose menu DHCP Server...

Page 48: ...user will be automatically assigned a new dynamic IP address The default is 24 hours Default Gateway Optional It is suggested to input the IP address of the LAN port of the Modem Router The default va...

Page 49: ...t MAC Address The MAC address of the DHCP client IP Address The IP address that the Modem Router has allocated to the DHCP client Valid Time The time of the DHCP client leased After the dynamic IP add...

Page 50: ...on of the computer for which you want to reserve an IP address 3 Click the Save button Figure 4 22 To modify or delete an existing entry 1 Click the Edit in the entry you want to modify If you want to...

Page 51: ...for the vendor class Click the Save button Figure 4 24 To modify or delete an existing entry 4 Click the Edit in the entry you want to modify If you want to delete the entry click the Delete 5 Modify...

Page 52: ...can enable or disable the wireless LAN interface hide the network from active scans set the wireless network name also known as SSID and restrict the channel set based on Region requirements SSID Wir...

Page 53: ...d the value will become 20M which is unable to be changed Enable Wireless Router Radio If you want to use wireless features you must select Enable Wireless Router Radio If you deselect Enable Wireless...

Page 54: ...PIN is displayed here The default PIN of the Modem Router can be found in the label or User Guide Restore PIN Restore the PIN of the Modem Router to its default Gen New PIN Click this button and then...

Page 55: ...ly Step 3 The Wi Fi Protected Setup LED flashes for two minutes during the Wi Fi Protected Setup process Step 4 When the WPS LED is on the client device has successfully connected to the Modem Router...

Page 56: ...ected Setup LED flashes for two minutes during the Wi Fi Protected Setup process Step 3 When the WPS LED is on the client device has successfully connected to the Modem Router Step 4 Refer back to you...

Page 57: ...a notice in red as show in Figure 4 29 Figure 4 30 Auth Type you can choose the type for the WEP security on the drop down list The default setting is Automatic which can select Shared Key or Open Sy...

Page 58: ...hentication Type WPA PSK WPA2 PSK It s based on Radius Server Auth type you can choose the version of the WPA security on the drop down list The default setting is Auto which can select WPA Wi Fi Prot...

Page 59: ...odify 2 Modify the information 3 Click the Save button Click the Enable Disabled Selected button to make selected entries enabled or disabled Click the Delete Selected button to selected entries For e...

Page 60: ...The default value is 100 RTS Threshold Here you can specify the RTS Request to Send Threshold If the packet is larger than the specified RTS Threshold size the Modem Router will send RTS frames to a...

Page 61: ...items in this page it s strongly recommended to keep the provided default values otherwise it may result in lower wireless network performance 4 6 6 Wireless Status Choose menu Wireless Wireless Statu...

Page 62: ...IP address or domain name of the SIP Registrar server Phone Number Displays the phone number of the account Status Displays the status of the account Down means that the account has not been register...

Page 63: ...provider holds the password used for authentication within VoIP SIP registrar Registrar Address Set the IP address of the SIP Registrar server which is provided by your service provider Registrar Por...

Page 64: ...ce message are received Preferred Codec 1 4 Codec is known as Coder Decoder which is used for data signal conversion Each codec uses a different bandwidth and hence provides different levels of voice...

Page 65: ...ing parameters and click the Save button in Figure 4 38 Figure 4 38 Prefix Set number s as the prefix Up to 16 characters can be entered Destination Both SIP account and PSTN can be selected here As t...

Page 66: ...in Figure 4 38 as an example If you dial 186666 number 18655556666 will be dialed out to make a call Add Number If it is selected the original phone number will be sent out with what you set in Add Nu...

Page 67: ...starts with 020 can only be dialed out through PSTN line 4 7 2 3 Emergency Call Some emergency phone numbers e g 911 can only be dialed out through PSTN line This function can make sure emergency call...

Page 68: ...outer will always use VoIP network to make calls As to the account the one specified in the matched dial plan will be chosen first Otherwise the account with top priority will be selected To view the...

Page 69: ...drop down list to specify an interval before the phone dials out automatically Warmline Number Click View Set button to view or set Warmline Number Note Only numbers of VoIP calls are available here b...

Page 70: ...is activated It is enabled by default Speaker Gain Sound Volume control of speaker Mic Gain Sound Volume control of microphone 4 7 4 Advanced Setup Choose Voice Advanced Setup you will see the next s...

Page 71: ...dem Router will send another register request to SIP Registrar again If you are unsure of it please always keep the default value Enable T38 support T38 specifies a protocol for transmitting a fax acr...

Page 72: ...o add a Speed Dial entry click the Add button and you will see the screen as shown in Figure 4 45 Fill in the following parameters and then click the Save button Figure 4 45 Number Enter a phone numbe...

Page 73: ...PSTN Process Process types including Connected Local forward Remote forward Local transfer Remote transfer Conference and Unconnected Time Total call time To configure the view of call log click the...

Page 74: ...enable Black List mode Calls from numbers placed in the Black List will be denied White Check the White box to enable White List mode Only calls from numbers placed in the White List will be allowed R...

Page 75: ...ber with the length in the range of 3 16 in the field of White List Number and click the Save button to make the configuration take effect then you will go back to the previous page and see the follow...

Page 76: ...lease refer to Quick Installation Guide or T5 in Appendix B Troubleshooting Figure 4 54 Phone Displays the phone that has voice message Source Displays the source of the voice message i e the remote c...

Page 77: ...days that you want the voice messages to be kept Voice Duration Limit 20 120s This option is used to limit the duration of a voice message USB MailBox Capacity Set the capacity for the USB mailbox Ple...

Page 78: ...Settings menu USB Mass Storage User Accounts Storage Sharing FTP Server Media Server and Print Server Click any of them and you will be able to configure the corresponding function 4 8 1 USB Mass Sto...

Page 79: ...u should click Disconnect to make sure that all your data have been saved completely Removing device directly may cause your USB storage device crashed 4 8 2 User Accounts You can specify the user nam...

Page 80: ...tes the Storage Sharing s current status Anonymous access to all the volumes If this function is enabled users can access all activated volumes of Storage Sharing without accounts Share Name This fold...

Page 81: ...Selected button to enable or disable the selected entries Click the Delete Selected button to delete the selected entries Note 1 The max share folders number is 10 If you want to share a new folder w...

Page 82: ...will be displayed here Service Port Enter the FTP Port number to use The default is 21 Share Name This folder s display name Directory The real full path of the specified folder User Index The authori...

Page 83: ...r disable the selected entries Click the Delete Selected button to delete the selected entries Note 1 The max share folders number is 10 If you want to share a new folder when the number has reached 1...

Page 84: ...wn list In this case the media server will auto scan the share folders Note The max share folders number is 6 If you want share a new folder when the numbers has been reached to be 6 you can delete a...

Page 85: ...down list as the system default gateway Figure 4 65 Click the Add Interface button you can add WAN Interfaces Click the Save button to save your settings 4 9 2 Static Route Choose Route Settings Stati...

Page 86: ...ress for the Static Route Interface Select the Interface name in the text box or else the default Use Interface will be adopted for the Static Route Status Select Enabled or disabled from the drop dow...

Page 87: ...ests from Internet to this service port will be redirected to the computer specified by the server IP Any PC that was used for a virtual server must have a static or reserved IP address because its IP...

Page 88: ...ce If so select another service and type the same IP address for that computer or server To modify or delete an existing entry 1 Find the desired entry in the table 2 Click Edit as desired on the Edit...

Page 89: ...All 4 Select the protocol used for Incoming Ports from the Incoming Protocol drop down list either TCP or UDP or All 5 Select Enable in Status field 6 Click the Save button to save the new rule Figure...

Page 90: ...ecords this connection opens the incoming port or ports associated with this entry in the Port Triggering table and associates them with the local host 3 When necessary the external host will be able...

Page 91: ...lly discovered by the UPnP service application on the LAN Figure 4 74 Current UPnP Status UPnP can be enabled or disabled by clicking the Enable or Disable button This feature is enabled by default Cu...

Page 92: ...n the screen as shown in Figure 4 75 The Parental Control function can be used to control the internet activities of the child limit the child to access certain websites and restrict the time of surfi...

Page 93: ...u Rule LAN Host WAN Host and Schedule Click any of them and you will be able to configure the corresponding function 4 12 1 Rule Choose menu Firewall Rule and then you can view and set Access Control...

Page 94: ...1 for the rule in the Description field 3 Select a host from the LAN Host drop down list or choose Add LAN Host 4 Select a target from the WAN Host drop sown list or choose Add WAN Host 5 Select a sch...

Page 95: ...AC Address please follow the steps below 1 In Description field create a unique description for the host e g Host_1 2 In MAC Address field enter the MAC address 3 Click the Save button to complete the...

Page 96: ...que description for the host e g Host_1 2 In MAC Address field enter the MAC address If you select URL Address the screen shown is Figure 4 82 Figure 4 82 1 In Description field create a unique descri...

Page 97: ...dify an existing schedule To add a new schedule follow the steps below 1 Click Add New button and the next screen will pop up as shown in Figure 4 84 2 In Description field create a unique description...

Page 98: ...dwidth in the next screen The values you configure should be less than 100000Kbps For optimal control of the bandwidth please select the right Line Type and ask your ISP for the total bandwidth of the...

Page 99: ...the WAN port the default is 0 Downstream Bandwidth This field displays the max and mix download bandwidth through the WAN port the default is 0 Edit Click Edit to modify the rule To add modify a Bandw...

Page 100: ...address of the controlled computer in the LAN IP Address The assigned IP address of the controlled computer in the LAN Bound Check this option to enable ARP binding for a specific device Edit To modif...

Page 101: ...led computer in the LAN IP Address The assigned IP address of the controlled computer in the LAN Status Indicates whether or not the MAC and IP addresses are bound Load Load the item to the IP MAC Bin...

Page 102: ...ice provider Username Password Type the User Name and Password for your DDNS account Enable DDNS Activate the DDNS function or not Login Logout Login to or logout of the DDNS service 4 16 Diagnostic C...

Page 103: ...led explanations for each submenu are provided below 4 17 1 System Log Choose menu System Tools System Log and then you can view the logs of the Modem Router Figure 4 93 Log Type By selecting the log...

Page 104: ...17 2 Time Settings Choose menu System Tools Time Settings and then you can configure the time on the following screen Figure 4 95 Time Zone Select your local time zone from this pull down list Date En...

Page 105: ...s the information about User Type User Name Host IP Address and Host MAC Address Account Management Here you can set the account user information about Old Password New User Name New Password and Conf...

Page 106: ...r Name and Password that provided the ACS server to login the Modem Router Connection Request Path Enter the path that connects to the ACS server Connection Request Port Enter the port that connects t...

Page 107: ...kup button to save all configuration settings as a backup file in your local computer To upgrade the Modem Router s configuration follow these instructions Click the Browse button to find the configur...

Page 108: ...irmware for the Modem Router on the following screen Figure 4 101 Firmware Version Displays the current firmware version Hardware Version Displays the current hardware version The hardware version of...

Page 109: ...version must correspond to the hardware 5 The upgrade process takes a few moments and the Modem Router restarts automatically when the upgrade is complete 4 17 9 Reboot Choose menu System Tools Reboot...

Page 110: ...nsmitted by the Modem Router Total Bytes The total number of bytes received and transmitted by the Modem Router Packets The total number of packets received and transmitted in the last Packets Statist...

Page 111: ...ion RJ45 ports Auto MDI MDIX Four RJ11 ports Two USB 2 0 ports LEDs Power ADSL Internet WLAN 1 2 3 4 LAN 1 2 USB Line 1 2 Phone WPS Network Medium 10Base T UTP category 3 4 5 cable 100Base TX UTP cate...

Page 112: ...ll need to re configure the router T2 What can I do if I don t know or forget my password 1 Restore the Modem Router s configuration to its factory default settings If you don t know how to do that pl...

Page 113: ...TD VG3631 300Mbps Wireless N VoIP ADSL2 Modem Router User Guide 104 Click Change adapter settings Click Properties Right click Local Area Connection...

Page 114: ...1 300Mbps Wireless N VoIP ADSL2 Modem Router User Guide 105 Double click Internet Protocol Version 4 TCP IPv4 Click OK Select Obtain DNS server address automatically Select Obtain an IP address automa...

Page 115: ...Wireless N VoIP ADSL2 Modem Router User Guide 106 For Windows Vista OS Go to Start Settings Control Panel and then you will see the following page Click View network status and tasks Click View status...

Page 116: ...1 300Mbps Wireless N VoIP ADSL2 Modem Router User Guide 107 Double click Internet Protocol Version 4 TCP IPv4 Select Obtain an IP address automatically Select Obtain DNS server address automatically C...

Page 117: ...P ADSL2 Modem Router User Guide 108 For Windows XP OS Go to Start Control Panel you will then see the following page Click Network Connections Right click Local Area Connection Click Network and Inter...

Page 118: ...VG3631 300Mbps Wireless N VoIP ADSL2 Modem Router User Guide 109 Double click Internet Protocol TCP IP Select Obtain DNS server address automatically Select Obtain an IP address automatically Click O...

Page 119: ...D VG3631 300Mbps Wireless N VoIP ADSL2 Modem Router User Guide 110 Click OK 2 Configure your IE browser Open your IE browser click Tools tab and you will see the following screen Click Internet Option...

Page 120: ...computer referring to T3 then try to see if you can access the Internet If the problem persists please go to the next step 3 Consult your ISP and make sure all the VPI VCI Connection Type account use...

Page 121: ...esource CD into CD ROM drive of your computer 3 Please select your product model and click Start Setup 4 Then the configuration wizard will pop up and show you how to connect your devices After that t...

Page 122: ...113 5 When it comes to Configure USB Voice Mail page check boxes before Configure USB Voice Mail and Send Files to USB Disk Then click NEXT to continue 6 Follow the step by step instructions until yo...

Page 123: ...3631 300Mbps Wireless N VoIP ADSL2 Modem Router User Guide 114 7 The configure files can be found in your USB device which means you have successfully configured the USB device for USB Voice Mail func...

Page 124: ...busy you are able to suspend the current call and switch to the new incoming call To switch to the new incoming call press FLASH followed by the number 2 The first call will be automatically put on ho...

Page 125: ...t Disturb With this feature enabled all the incoming calls will be blocked and the caller will hear the busy tone Three way Call This feature allows three people to communicate at the same time To set...

Page 126: ...to make the configuration take effect 62 With Call Waiting enabled disable it for the call you are going to make Pick up the phone to dial this code You will hear the confirmation tone and then the d...

Page 127: ...Anonymous Call Blocking Pick up your phone to dial this code After hearing the confirmation tone hang up to make the configuration take effect 81 Disable Anonymous Call Blocking Pick up the phone to d...

Page 128: ...m Router User Guide 119 Disturb confirmation tone hang up to make the configuration take effect 87 Disable DND Do Not Disturb Pick up the phone to dial this code After hearing the confirmation tone ha...

Page 129: ...ow time Except weekends and holidays in Russian Federation Switzerland Tel 41 0 848 800998 German Service E mail support ch tp link com Fee 4 8 Rp min depending on rate of different time Service time...

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